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Corporate
 
 
 
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评论
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  • 评论意见计数
    78493
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    358
  • 第一条评论意见
    2017年2月14日
  • 最后一条评论意见
    2025年5月14日
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Corporate 的评论
 
Corporate 尚未提交任何评论。
 
Corporate 的评论意见
 
Between Downtown Atlanta and Buckhead, and across from Emory University Hospital, Crowne Plaza Atlanta - Midtown is perfectly situated for both business and leisure travelers. Close to Fortune 100 companies and popular attractions such as the Georgia Aquarium, Fox Theater, Piedmont Park, World of Coca-Cola, Mercedez-Benz Stadium, State Farm Arena, and College Football Hall of Fame, our hotel offers convenience at every turn. Georgia Tech is just minutes away, making us an excellent choice for students, parents, and alumni. Enjoy modern guestrooms, free Wi-Fi, and a 24-hour Fitness Center. Relax by our outdoor rooftop pool or enjoy a meal at our on-site restaurant and bar. Our prime Midtown location, near Georgia World Congress Center (GWCC), also makes us “the place to meet,” with 31,000 square feet of event space an 17 function rooms, including the breathtaking SKY Room on the 25th floor. Experience authentic Southern hospitality and an unforgettable stay at Crowne Plaza Atlanta - Midtown.
 
总体
3 分 - 总分为 5
3 分 - 总分为 5
Good location, needs better service
来自 N.S.
I stayed here because I was attending an event at the Fox theater. The price was reasonable but the room was below expectations. The tub was dirty and when I informed the front desk they said that they would try to get someone to take Al care of it but nothing was done. The tv also did not work during my stay. The parking was difficult, as the parking deck is across a busy street and hard to get to from the perpendicular street corner. Thankfully, there is a skywalk to get into the hotel, so you do not have to cross the highway to get into the hotel.
客户化身
已发布 2025年5月14日
Hello N.S.,
Thank you for your stay at the Crowne Plaza Atlanta - Midtown, Georgia. I appreciate your IHG One Rewards membership!
We're determined to make your stay pleasant, and I am sorry to learn about the issues encountered during your visit. I have shared your comments with the hotel management. I trust that the actions they will be taking will make your next stay with us better than the last.
I hope you stay with us again!
Best regards,
Clayton G.
Case Manager
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Holiday Inn Express & Suites Elkton - University Area is conveniently located less than a mile off I-95 at Exit 109B at the Maryland/Delaware Stateline and is the midway point between Washington, DC and New York City. The Holiday Inn Express & Suites Elkton - University Area is located in an area with the comforts, charm, and atmosphere of a small town with all the advantages of large city. Just minutes away, you will find the University of Delaware, Downtown Newark, Bob Carpenter Center and Fred Rust Arena, as well as corporate and regional offices for WL Gore, Dupont, Dow, Siemens and Astra Zeneca. Holiday Inn Express & Suites Elkton - University Area , with its stylish décor and unmatched amenities, makes you feel right at home. Here, you will find fully equipped suites with room to spread out, as well as ample space to work and relax. Just a short drive away you will find great tax free shopping and dining at Christiana Mall , as well as some of the finest seafood and steakhouse restaurants in the area. Downtown Baltimore, MD, Wilmington DE, Philadelphia, PA and all three international airports are around an hour or less drive away. When it’s time to get connected we know that you require fast and reliable Wi-Fi service, which is why we offer complimentary wireless high-speed Internet.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Poor Room assignment
来自 Jean Long Island , NY
My wife and I stayed at 5 Holiday Inn Locations in the last 5 weeks. The stay at Elkton , was our final stay before going back to Long Island , NY from vacation.
It turned out to be a very disappointing one for these reasons. Upon arrival , my wife spoke with the Desk staff member notifying her we had Reservations for a room with a King Size bed. That staff member then registered us and gave us a room number on the second floor. We thanked her and headed to our room.
When we got to the room and entered , we found that we were given NOT a King size bed but a queen size bed. And there were 2 beds in this room. We went back down to the front desk and inquired. We were told by desk staff that they upgraded us without our being asked. And given this room. NO king size bed. We were then assigned another room on the 3rd floor. When we arrived at it , we opened the door to find this was a Room for Handicapped access. A room for a
handicapped person. And it was right next to 2 other rooms being used for construction workers. We decided not to take this any longer and settled in for the night. Workers up there left at 8 p.m. Not such good sleep. In the morning we found there was no Hair Dryer in the room either. All and all , a disappointing experience. We would expect that Holiday Inn Inc. might do something for us to show their regret at this entire experience. Maybe some extra Points or something to show they REALLY do Care about their customers. In any case the 5 stays this past 2 months had only this one Poor episode. I hope that this will not happen again to my wife and I as we have been frequent visitors to Holiday Inns for some time. Please respond to these comments so I will have no need to go further to share this episode with Holiday Inn Inc.
Respectfully , Jean & Barbara Gonzalez.
客户化身
已发布 2025年5月14日
Hello Jean,
We appreciate your feedback. It's great to hear from our IHG One Rewards member. Thanks for your loyalty and thanks for always staying with our Holiday Inn Express and Suites.
We always ensure the best hospitality. I am sorry about the issues you had during your stay. I will be sharing your feedback with our hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
New luxury Crowne Plaza Reading M4 Jct10, provides a stylish, contemporary look and feel to suit the business traveller, leisure & spa guest. The fully refurbished hotel, set in landscaped podium gardens, delivers exceptional dining experiences within the new 2 AA Rosette Caprice Restaurant & Terrace and Monty’s Bar & Lounge. Guests can relax in Esprit Wellness & Spa with a 19m indoor pool, sauna, steam room, extensive gym, and pampering spa treatments. Enjoy a relaxing overnight stay in one of the new luxurious bedrooms offering complimentary underground parking, 50” LED TV, Chromecast & HDMI and new King-size beds. The Crowne Plaza Meetings & Events Centre offers the latest conferencing facilities including 75” Samsung TVs with Clickshare wireless technology. Conference facilities for up to 260 pax in eight state of the art, flexible meeting rooms with natural light & fibre WiFi, a breakout area for networking and a dedicated Conference Manager. Conveniently situated within minutes of M4, within walking distance from adjacent Winnersh Triangle Train Station, and within close proximity to Reading, Bracknell, Wokingham and Heathrow. Enjoy easy access to Reading, the new Western Terminus of the Elizabeth Line, Legoland & Windsor Castle. Guest credit cards are pre-authorized 24 hours prior to arrival and 75GBP per night for incidentals on check in. Original credit card used for prepaid bookings must be presented on arrival for pin verification.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Disappointing Service Despite Promising Facilities
来自 Jenn United Kingdom
I felt that the staff could be friendlier and more polite. Upon arrival, my partner and I were informed by the reception staff that we could check in early at around 11:30 AM, which we were delighted about. However, when we returned to the reception a little after 11:30 AM, a male receptionist, whom I hadn't spoken to before, rudely remarked that check-in was not so early and that there were no guarantees for early check-in.
I explained that I wasn't upset, just confused because we had been told that early check-in was possible and I wanted to clarify. Unfortunately, I felt that he was dismissive towards me, although he was surprisingly more courteous towards my male partner. This inconsistency in treatment was quite disheartening.
Additionally, during my stay, I had a massage appointment. The masseuse did not introduce herself or provide her name, which made the experience feel impersonal and somewhat uncomfortable. I'm not sure if this is standard practice, but it certainly felt odd to me.
Overall, while the hotel itself was decent, the lack of friendliness and politeness from the staff left a lot to be desired. I hope the management can address these issues to improve the guest experience.
客户化身
已发布 2025年5月14日
Hi Jenn,
We appreciate you for being one of our IHG One Rewards members. Thank you for staying at the Crowne Plaza Hotels & Resorts Reading and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Avid Hotel Macon North. We are located in the heart of the city, Macon GA. If you are visiting Macon for pleasure you are only minutes away from Entertainment, Restaurants, Museums, Parks and many other attractions, many within walking distance. If you are here for Business you are right in the middle of Macon's Business District. Mercer University is 20 minutes away and MCN Airport 15 minutes away. Modern and comfortable, our rooms have been specially designed for sound sleep with a top of the line mattress. Each room offers a high-quality mattress & bedding, energizing shower & toiletries, black-out roller shade, desk, storage area and USB ports. Stay up to date on your favorite shows by seamlessly streaming from your device to the 55” TV with free in-room WiFi. Kick-start your day with our grab-and-go good all round breakfast. Choose from a selection of a hot breakfast sandwiches, muffins, bagels, yogurts, fruits, oatmeal, cereal, hard-boiled eggs, or breakfast bars, plus fresh bean-to-cup coffee and a variety of juices. Our gym is open 24/7 for you to workout. We provide a wide range of equipment for cardio, weight-training and resistance, including treadmills, spin bikes, elliptical trainers and weights. We also provide yoga mats, balance balls & earbuds. Our front desk is available 24/7 to welcome you no matter what time you arrive.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Little to celebrate Nothing at this place!
来自 Natb. Georgia
I am just totally disappointed in the lack of quality and caring for the comfort and safety of your customers in an age of COVID while we are sleeping on filthy used and possibly deceased linen!!!
客户化身
已发布 2025年5月14日
Hello Natb.,
We appreciate your feedback. It's great to hear from our IHG One Rewards member. Thanks for your loyalty and thanks for always staying with our avid hotels.
We always ensure the best hospitality. I am sorry about the issues you had during your stay. I will be sharing your feedback with our hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
A modern waterside hotel close to Cardiff Bay and the city centre, with free Wi-Fi, on-site parking and included Express Start Breakfast With its handy location between Cardiff Bay and the city centre, and overlooking Bute East Dock,  Holiday Inn Express® Cardiff Bay hotel makes a convenient base. It's a mile from Cardiff Central railway station and 10 minutes on foot from Cardiff Bay station . It's a five-minute walk to the nearest bus stop, where you can catch the Cardiff Baycar bus into the city. Cardiff International Airport (CWL) is half an hour's drive away. A 10-minute walk from the hotel, the rejuvenated Cardiff Bay area is home to restaurants and bars and the Wales Millennium Centre . Walk 15 minutes north from the hotel, and you'll reach central Cardiff, where the sights include the Principality Stadium , formerly known as Millennium Stadium, and Cardiff Castle . The hotel's central location also suits business travellers. on-site parking and free Wi-Fi . Each morning you can enjoy our hot item buffet, as well as continental choices, at the inclusive breakfast buffet . At the end of a busy day, unwind with a cold beer or a glass of wine in the hotel bar .
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Room 404
来自 Anders Cardiff
Standard room but located by out of service lifts. Somewhere close to the room a plant room is located resulting in a very loud background noise. In addition the (noisy) ac wasn’t able to cope with the heat. It was not a warm day but the window was open and still the room remained very hot. It was not possible to relax or sleep in this room.
I asked for a different room straightaway but I couldn’t be moved as I was, apparently, the last to check in. I don’t find it surprising that this was the last room to be allocated.
客户化身
已发布 2025年5月14日
Hi Anders,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express Cardiff Bay as your travel partner. Thank you for being one of our IHG One Rewards Gold Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience. I also sent you a private message to continue the conversation about this.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
When you visit Sacramento, you'll find everything you need at our newly renovated hotel. The Sacramento International Airport is only 4.5 miles away, which makes us the closest hotel. Our free, Airport Shuttle service (based on availability) is just one of the great perks we offer our guests. Corporate guests love our great location just off I-5, between downtown Sacramento and the Sacramento Airport, because our hotel's location makes it easy to avoid traffic and get to business meetings on-time, especially if they're at the Convention Center, just seven miles away. In addition, we have a 24-hour Business Center with copy, fax, and print services, as well as free Wi-Fi access. Leisure guests can visit everything from the Sleep Train Arena and Discovery Park to the Sacramento Zoo and the Sacramento Railroad Museum - all less than eight miles away. And when visiting Sacramento, California, our hotel's guests are encouraged to discover the history of Old Town Sacramento and everything else California's state capital has to offer. When you're staying at our hotel near the Sacramento Airport, you'll not only enjoy easy access to this beautiful city but unexpected amenities and excellent service. We offer 100 well-appointed rooms that are an oasis of comfort. There is a lovely outdoor, heated pool and spa and a well-equipped Fitness Center. Make the smart choice in Sacramento, California by choosing our hotel.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Unpleasant Experience
来自 Doc32
I recently stayed at Holiday Inn Express & Suites – Sacramento Airport Natomas and unfortunately, my experience was far from satisfactory. From the moment I arrived, there were issues that made my stay uncomfortable and frustrating.
First, the room itself was a major disappointment. It was not clean very well when I arrived and there were black spots on the tile floor, and it did not look like it was cleaned properly. We also tried to get hot water in our room from the sink and shower, and it took a long time. We had to let the hot water run over ten minutes until it was of a sufficient temperature to take a hot shower.
Secondly, during our stay we requested the room to be cleaned the night before, and the room was not cleaned and when we asked why, the hotel staff replied, “we are too busy to clean all the rooms and did not the staff available to clean the rooms.” We requested that we at least get our towels replaced and the trash emptied, and this took many hours to get a staff member to come to our room to assist us with the fresh towels and disposal of our trash.
Our room was equipped with an occupancy sensor that turned the light over the lavatory on. We tried to turn it off as every time we got up during the night the light would turn on and we had to shut it off manually. This was very inconvenient as it woke up everyone in the room and we could not disable the light during nighttime hours. Sometimes during the day, the light would not come on and we had to turn the light on manually.
We regularly stay at Holiday Inn Express and Suites due to the breakfast items available. During this time, we had eggs and hot food items that were cold just after just coming out of the kitchen. Also, there were very limited fruit items, and no bananas.
Customer service was unhelpful throughout my stay. When I raised concerns, the staff were either dismissive or offered vague apologies without taking any real action.
We expected a much higher standard as we are Dimond Club Members, and we have never experienced this much inconvenience at a Holiday Inn Express in our recent memory. I understand that no hotel is perfect, but basic cleanliness, hospitality, and maintenance should not be negotiable.
I do not recommend staying at this location and will not be returning in the future.
客户化身
已发布 2025年5月14日
Hello Doc32,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Sacramento Airport Natomas, where our guest's needs matter most. We value you as an IHG® One Rewards Diamond Elite member and your loyalty to our brands since 2020.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
 0 点
0/ 0的投票认为这条意见有用。
 
Welcome to the Holiday Inn Express & Suites Central Omaha hotel in Omaha, Nebraska. The hotel was completely renovated in 2022 and is conveniently located near Interstate 680 and 80, approximately 8 miles from Eppley Airfield Airport OMA and minutes from Downtown Omaha, shopping centers, and many award-winning restaurants! Centrally located in the heart of Omaha, we are located one block from Children's Hospital, Methodist Hospital, and Bergan Mercy. Nearby businesses include Nebraska Furniture Mart, Cox Communications, Borsheims, CBRE, Kiewit, Union Pacific, and TD Ameritrade. Not to mention mere minutes from the University of Nebraska Omaha, Creighton University and College of St. Mary. Perfectly equipped for either business or leisure travel, this family-friendly hotel offers spacious, renovated guest rooms, complimentary high-speed internet access, Express Start complimentary breakfast, business center, fitness center, meeting room, and indoor pool. The Holiday Inn Express is ideal for your trip to Omaha whether you are in town for Berkshire Hathaway in May or the College World Series in June. Don't forget to visit our many attractions such as Boys Town, Henry Doorly Zoo & Aquarium, The Space and Air Museum, TD Ameritrade Park, FunPlex Water Park, Local Museums, Casinos, Downtown Omaha, Historic Old Market, and CHI Health Center! All are minutes away! Enjoy Midwestern hospitality and welcome to the Holiday Inn Express & Suites!
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Issues
来自 Tmk2024 Loup City, NE
This is not the first time with issues at this same location. Black sugar ants on the desk, and the air conditioner did not work in this room. We reported this to the front desk on our way out for the evening. Upon returning several hours later, still no A/C. Mentioned it upon checkout, with no apology. Expected better, but same or similar issues every time we stay.
客户化身
已发布 2025年5月14日
Hello Tmk2024,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Central Omaha, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
 0 点
0/ 0的投票认为这条意见有用。
 
Between Downtown Atlanta and Buckhead, and across from Emory University Hospital, Crowne Plaza Atlanta - Midtown is perfectly situated for both business and leisure travelers. Close to Fortune 100 companies and popular attractions such as the Georgia Aquarium, Fox Theater, Piedmont Park, World of Coca-Cola, Mercedez-Benz Stadium, State Farm Arena, and College Football Hall of Fame, our hotel offers convenience at every turn. Georgia Tech is just minutes away, making us an excellent choice for students, parents, and alumni. Enjoy modern guestrooms, free Wi-Fi, and a 24-hour Fitness Center. Relax by our outdoor rooftop pool or enjoy a meal at our on-site restaurant and bar. Our prime Midtown location, near Georgia World Congress Center (GWCC), also makes us “the place to meet,” with 31,000 square feet of event space an 17 function rooms, including the breathtaking SKY Room on the 25th floor. Experience authentic Southern hospitality and an unforgettable stay at Crowne Plaza Atlanta - Midtown.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Disappointing Stay – Great Location, But That’s About It
来自 Meg Tanjutco
We chose to stay at the Crowne Plaza Atlanta - Midtown because of its convenient location—it's within walking distance to my son's dorm. Unfortunately, the overall experience was quite disappointing. The rooms are noticeably run-down and in need of renovation. Service was poor across the board, both at the front desk and in the restaurant.
I requested an extra towel and had to wait over two hours, eventually calling again to remind them. To make matters worse, the room temperature couldn’t be adjusted, and we had to call maintenance late at night just to get it fixed.
Location aside, I would not recommend this hotel based on the quality of service and condition of the facilities.
客户化身
已发布 2025年5月14日
Hello Meg Tanjutco,
I welcome your thoughts, and we are grateful you chose to stay at our Crowne Plaza Atlanta - Midtown, where we make business travel work. We value you as an IHG® One Rewards Platinum Elite member and your loyalty to our brands since 2024.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
 0 点
0/ 0的投票认为这条意见有用。
 
Brisbane isn’t lovingly called BrisVegas for nothing and with its authentic local hospitality and modern design, voco® Brisbane City Centre is right at home in the sun-drenched Queensland capital. voco® Brisbane City Centre’s North Quay position playfully piques the curiosity of guests as they enjoy their surroundings during their charmingly different hotel stay. Escape the daily grind and indulge in retail therapy at Queen Street Mall or if sightseeing is on the agenda, King George Square, the Museum of Brisbane and the city’s celebrated Art Precinct at South Bank are all close by. With cushy bedding, vibrant art, smart in-room technology, and bathroom amenities that melt the stress of any day away, our 194 premium rooms are more than just a place to rest your head. Kick-start your morning with a barista coffee and get the lowdown on where to go, what to see and where to eat in Brisbane from our warm, genuine hosts. Our purpose is to inspire every part of your stay so you can reconnect, and rest. Fuelled with the voco® energy, our rooftop pool offers fun in the sun, and our dining space, Kraft & Co., serves up craft brews, local wines and cocktails, shapeshifting from cafe to lounge to bar as the day turns to night. Wind up or wind down, go at your pace, your own way - voco® Brisbane City Centre is refreshingly different.
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
A poor one
来自 kasey Bundaberg
My brother and I were moved to this hotel after the Indigo could not find a room for us.
We found it was lacking in appropriate hanging space for our clothes.
Everything else seemed to crammed into a small space.
I found the charge for staying there was too high for pensioners like us. We only stayed at the Voco because my regular hotel was booked out.
I don't think I will be staying at the Voco again, unless circumstances change.
客户化身
已发布 2025年5月14日
Hi kasey,
We appreciate you staying at the voco Brisbane City Centre. Thank you for being one of our IHG One Rewards Gold Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience. I also sent you a private message to continue the conversation about this.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
 0 点
0/ 0的投票认为这条意见有用。
 
Between Downtown Atlanta and Buckhead, and across from Emory University Hospital, Crowne Plaza Atlanta - Midtown is perfectly situated for both business and leisure travelers. Close to Fortune 100 companies and popular attractions such as the Georgia Aquarium, Fox Theater, Piedmont Park, World of Coca-Cola, Mercedez-Benz Stadium, State Farm Arena, and College Football Hall of Fame, our hotel offers convenience at every turn. Georgia Tech is just minutes away, making us an excellent choice for students, parents, and alumni. Enjoy modern guestrooms, free Wi-Fi, and a 24-hour Fitness Center. Relax by our outdoor rooftop pool or enjoy a meal at our on-site restaurant and bar. Our prime Midtown location, near Georgia World Congress Center (GWCC), also makes us “the place to meet,” with 31,000 square feet of event space an 17 function rooms, including the breathtaking SKY Room on the 25th floor. Experience authentic Southern hospitality and an unforgettable stay at Crowne Plaza Atlanta - Midtown.
 
总体
2 分 - 总分为 5
2 分 - 总分为 5
Disappointing Stay – Great Location, But That’s About It
来自 Meg Tanjutco
We chose to stay at the Crowne Plaza Atlanta - Midtown because of its convenient location—it's within walking distance to my son's dorm. Unfortunately, the overall experience was quite disappointing. The rooms are noticeably run-down and in need of renovation. Service was poor across the board, both at the front desk and in the restaurant.
I requested an extra towel and had to wait over two hours, eventually calling again to remind them. To make matters worse, the room temperature couldn’t be adjusted, and we had to call maintenance late at night just to get it fixed.
Location aside, I would not recommend this hotel based on the quality of service and condition of the facilities.
客户化身
已发布 2025年5月14日
Hello Meg Tanjutco,
I welcome your thoughts, and we are grateful you chose to stay at our Crowne Plaza Atlanta - Midtown, where we make business travel work. We value you as an IHG® One Rewards Platinum Elite member and your loyalty to our brands since 2024.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
 0 点
0/ 0的投票认为这条意见有用。
 
Corporate 的问题
 
Corporate 尚未提交任何问题。
 
Corporate 的答复
 
Corporate 尚未提交任何答复。
 
Corporate 的故事
 
Corporate 尚未提交任何故事。
 
Corporate 的故事意见
 
Corporate 尚未提交任何故事的意见。