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Arlington’s Entertainment District is thriving with the excitement of professional sports and national attractions as well as home to major North Texas businesses. The Holiday Inn Arlington-NE Rangers Ballpark is convenient for guests visiting Dallas, Fort Worth, or arriving at DFW Airport. Our most popular events are Dallas Cowboys home games at AT&T Stadium, Texas Rangers at the brand New Globe Life Field, the original Six Flags Over Texas and Hurricane Harbor . To truly experience Arlington, visit the UT Arlington Planetarium , College Park Center or Levitt Pavilion for the Performing Arts. All of our guest rooms are spacious and feature HDTV, microwave and mini fridge. Relax at the indoor heated pool and hot tub or lounge poolside and enjoy complimentary Wi-Fi. The Draft Bar and Grill serves up breakfast and dinner. Getting around is easy with Arlington's complimentary seasonal Trolley that operates from Spring until Fall offering service to Six Flags over Texas, Hurricane Harbor, and Globe Life Field.
 
Overall
1 out of 5
1 out of 5
No hot water
By Troy
For $135 and no hot water. Terrible stay and no compensation
Customer avatar
Posted by
onMarch 27, 2025
Hi Troy,
Thank you for staying at the Holiday Inn Arlington Northeast - Rangers Ballpark. We appreciate you as a valued IHG One Rewards Silver Elite member.
Our goal is to leave every guest with irresistible smiles during their stay, and I’m sorry to hear about your recent experience. I have shared your feedback with our hotel management team, and I am confident they will take appropriate steps to address the matter and improve our services.
I have also sent you an email to discuss this further, and I hope you can read it when you have a chance.
Yours in hospitality,
Jessica Ramos
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Our newly renovated hotel is situated in the heart of Cajun Country. Lafayette boasts a rich history, diverse cultures and unique food. Whether you're visiting our vibrant city for business or pleasure, the newly renovated Holiday Inn Express® Hotel & Suites Lafayette can help you make the most of your trip to southern Louisiana. We are just minutes from the area's top companies, including Chevron, BP, Wood Group and Petroleum Coordinators, making us an ideal choice for business trips. Looking for event space in Lafayette, Louisiana? Our hotel's staff can plan a flawless meeting in either our boardroom or conference room. As a guest, you'll also enjoy great amenities like a 24-hour business center and free Wi-Fi access. From college football to music and food festivals, you'll find plenty to do in Lafayette, Louisiana, and our hotel's in the center of it all! Experience the city's unique culture at Vermilionville and the Acadian Village or visit the nearby Cajundome, which plays host to an array of events. And if you're looking to do some shopping during your trip to Lafayette, LA, our hotel is just a mile from the Mall of Acadiana. We have all the services and amenities you need for a carefree trip. You can start your day with a hot breakfast from the free Express Start breakfast bar. We also have an outdoor pool and fitness center. Our dedicated staff looks forward to serving you during your stay at our Lafayette, LA hotel.
 
Overall
1 out of 5
1 out of 5
Bugs
By Tigman
About an hour after my arrival, I found bedbugs in my bed. I notified the front desk and they basically laughed. I checked out. I would not recommend staying here this hotel needs to do something about their past problem.
Customer avatar
Posted by
onMarch 27, 2025
Hi Tigman,
We value your unwavering support as an IHG One Rewards member and thank you for choosing to stay at the Holiday Inn Express & Suites Lafayette.
We strive to provide a great place to rest and recharge. I am sorry to learn about what happened. I made sure to share your concern with our hotel management, and I am positive that they will look into this. I sent you a private message to discuss this further.
We hope you can give us a chance to gain your trust in our service.
Yours in hospitality,
Kyla U.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Candlewood Suites Charlotte Arrowood conveniently located off of I-77 in the Arrowood Business Park area, is an optimal place for guests looking for a comfortable home away from home. Each apartment-style suite offers a full kitchen, free wired high-speed internet and Wi-Fi, cozy bedding, and plenty of space to stretch out and stay a while. Stay entertained at nearby popular attractions including Carowinds theme park, Microsoft, Spectrum and AT&T. Amenities at Candlewood Suites Charlotte Arrowood include a nicely equipped fitness center, laundry facilities, and a space to grill at the gazebo outdoors for a feel of home. Grab a snack any time of day at the Candlewood Cupboard, featuring meals, quick bites, and drinks. Should you need something extra, the Lending Locker is for borrowing anything you may need to make your stay more comfortable; from slow cookers to board games to umbrellas. The hotel is pet-friendly and has a dedicated outdoor space just for your furry friends. When you stay at Candlewood Suites Charlotte Arrowood, you’ll be right at home, whether you stay a night, a week, or longer.
 
Overall
1 out of 5
1 out of 5
I would not stay here I read the reviews and was very disappointed. Roaches were crawling out the baseboard of the bathroom wall. St
By Ariel from North Carolina
Stat was very nice but I will never stay at this hotel again. Roaches are crawling out the baseboard of the bathroom wall. I did not realize when I booked this was a hotel people rented and stayed there weekly someone was cooking fish and the entire floor smelled. The walls we were do thin I could here the person TV next to me all night. I have never stayed with this hotel and saw were it was close to the coliseum so gave them a try. Wrong choice Never again
Customer avatar
Posted by
onMarch 27, 2025
Hi Ariel,
Thank you for choosing to stay at the Candlewood Suites Charlotte - Arrowood. We appreciate you for being our valued IHG One Rewards member and for sharing your feedback.
Our goal is to offer a homelike experience. I'm sorry to hear about what happened. We take feedback seriously, and I shared this with our hotel management for appropriate action to improve customer satisfaction.
I sent you a private message to discuss this further. I hope you read it at your most convenient time.
Best regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Guests Love Arlington Hotel's Access to Area Features Welcome to the updated Holiday Inn Express® Hotel & Suites Arlington - I-20 Parks Mall. Our central location offers easy access to Arlington's hottest attractions and local corporations. Treat yourself to our complimentary breakfast and high-speed, wireless Internet access for a productive and unforgettable visit to the Dallas area. The hotel's location in Arlington, Texas is especially well suited to leisure travel and vacations. Nearby Six Flags Hurricane Harbor offers you a wet and wild adventure that is sure to satisfy family members of all ages, while Arlington Highlands boasts some of the best shopping and dining in the state. The hotel is also near AT&T Stadium, Rangers Ball Park, you can catch a game or enjoy an edifying and exciting tour during the off-season with ease. This property is equally ideal for corporate travelers seeking business-oriented amenities as well as quality and consistent service. All of Arlington's major businesses,GE Healthcare, Doskosil, American Eurocopter, General Motors, are easily accessible, you can travel to downtown Dallas for meetings with just a 20-minute drive. You can also host meetings here in the hotel's event facilities. Enjoy a fresh cup of Smart Roast coffee and sample the world's best-tasting cinnamon rolls at the free, hot Express Start Breakfast Bar. Stay online with fast and free, wired and Wi-Fi access. Call and reserve today!
 
Overall
1 out of 5
1 out of 5
Awful
By Doesn't matter from Arlington Texas
I already explained. Bad service . Fraud . Rude . Trashy . I will be reporting your location to corporate.
Customer avatar
Posted by
onMarch 27, 2025
Hi Valued Guest,
We appreciate you being a valued IHG One Rewards member and for staying at the Holiday Inn Express Arlington (Interstate-20-Parks Mall).

We are committed to friendly and responsive service. I am sorry to learn about your experience. I’ve shared your feedback with our hotel management and emailed you to discuss this further. I hope you can read it when you have the time.
We look forward to sharing a more positive experience on your next visit.
Best regards,
  
Lovely D.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Salem, Oregon! With a perfect location in the heart of the Willamette Valley, guests of The Holiday Inn Salem have access to an array of local attractions and activities. We're only a 1/2 mile from the Oregon State Fair Grounds, 4 miles from the Salem Convention Center, 5 miles to the Hoop Salem, or only a short drive from the Oregon State Capital and Willamette University we are in the central location for all sporting events, winery tours, weddings and more! The Capitol City Grill is our full service restaurant and lounge. We currently serve breakfast, dinner, and the Bar is open for take out or Room Service. We also have a Swimming Pool, Fitness Center and over 10,000 square feet of Banquet Space able to cater to any Food and Beverage service required. The team at the Holiday Inn of Salem looks forward to welcoming you with true hospitality and service with a smile!
 
Overall
1 out of 5
1 out of 5
Hotel Flooded
By Matt
We were staying at this hotel with our soccer team.
Shortly after breakfast, the Fire Alarm went off. Water was coming out of the ceiling and down the hallways. The employees were screaming to get out and not touch the water as it was coming from the electrical room, and we could die of electrical shock.
We packed as fast as we could given this was far before the checkout time, employees were yelling at us and we were shuffled down emergency stairs and out back doors to haul our gear around the hotel to our car. The whole experience was very traumatic. Some of our team members evacuated before they packed uniforms and had a hard time getting back into their rooms to get their belongings so we could make our game on time.
This hotel was over 200.00 a night and overall the hotel was just not friendly, no extra amenities outside of the room. Not even a pot of coffee in the lobby for my early riser husband to get out of the room and let his family sleep.
We called to discuss a possible discount or a free night the manager was extremely rude. One of the individuals in our group was able to assist the firemen in helping to get the main water shut off. The manager commented told us that this was not welcomed help. I'm sorry, helping save your hotel thousands of dollars for extra water damage and not even a thank you. Completely unprofessional and inappropriate. I understand this was not planned and not the hotels' fault, but a little compassion and financial compensation would be appropriate in these situations.
Our soccer club is a very large organization in Washington State. We travel often and use different hotels. We will be passing along our recommendation to the club managers and all affiliates to not use this Hotel chain in the future.
Very Disappointed!
Customer avatar
Posted by
onMarch 27, 2025
Hi Matt,
We appreciate that your soccer team chose to stay at the Holiday Inn in Salem, and thank you for being one of our IHG One Rewards members.
While we aim to create value for our customers and make it easy for them to accomplish either work or play, I am sorry we missed the mark this time. Your feedback means a lot to us, and I've shared it with our hotel management to help us make some valuable improvements. I have also sent you an email to discuss your experience further.
I hope your next stay with us is much better than the last.
Best regards, 
Sarah S.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
A Central Milton Keynes City Hotel with restaurant, conference facilities, Open Lobby Bar Lounge area, swimming pool, gym and steam room. Our Hotel provides you with space to eat, drink, work, relax and socialise. In the heart of the citys's business and shopping districtrict, we are short walk from Milton Keynes central rail station, served by direct trains to London. Luton Airport is 30 minute drive away. There are high street shop accross the road from the hotel. You can enjoy skiing in nearby indoor ski Snozone.
 
Overall
1 out of 5
1 out of 5
Dated hotel which needs an urgent upgrade
By RD1975 from Lancs
As it says above, this hotel is in dire need of an upgrade and quite simply would not recommend in its current state.
Customer avatar
Posted by
onMarch 27, 2025
Hi RD1975,
Thank you for staying at the Holiday Inn Milton Keynes - Central. We appreciate having you as one of our IHG One Rewards members.
We create value for our customers and make it easy for them to accomplish either work or play. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future. I also sent you a private message to extend our sincere apology.
Thank you for your feedback, as we will use this to improve our services and facilities.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Corpus Christi Downtown Marina is conveniently located in Downtown Corpus Christi. Experience a picturesque view overlooking the beauty of Corpus Christi Bay and Marina. Our Corpus Christi hotel is across the street from the historic seawall and within an easy walk to local nightlife, restaurants, fishing, and more. Corpus Christi is home to the Texas State Aquarium, USS Lexington, Museum of Science and History, Whataburger Field and the American Bank Center. Relax by our beautiful indoor and outdoor, third floor pool offering panoramic views of the Corpus Christi Bay and Marina. The Holiday Inn Corpus Christi Downtown Marina is located in Downtown Corpus Christi near the Corpus Christi Port Authority and many corporate locations. These locations include the American Bank Convention Center, Exxon Mobil, Christus Spohn Hospital and Koch Industries. This 100% non-smoking facility features 12,000 square feet of meeting and banquet space to accommodate corporate, social, and wedding events. We offer a variety of places to relax and enjoy a cocktail. Take advantage of our lobby bar or enjoy the breeze and view of the Corpus Christi Bay and Marina from our outdoor patio. We look forward to your arrival.
 
Overall
1 out of 5
1 out of 5
Bad service
By Raam from Dallas
Heater was not working and room temp was in 60's, I reported at front desk and instead of taking a look or changing the room they said wait until next day morning so someone can come and check. This is bullsh.t. i had requested for extra blankets and he said they only have bed sheets again bullsh..t. There was no trash bin inside the room. The total stay was a nightmare. They didnt care when i told this at the front desk.
Customer avatar
Posted by
onMarch 27, 2025
Hi Raam,
Thank you for staying at the Holiday Inn Corpus Christi Downtown Marina. We appreciate having you as one of our IHG One Rewards members.
We stayed true to the strengths that our guests expect and value, a hotel that always has been and remains family-friendly. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future. I also sent you a private message to extend our sincere apology.
Thank you for your feedback, as we will use this to improve our services and facilities.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Nestled on the pristine shores of Panama City Beach, Holiday Inn Express & Suites Panama City Beach - Beachfront offers the ultimate retreat. Experience the perfect mix of relaxation and excitement as you soak up the sun on white sandy beaches, take a leisurely swim in our lazy river, or a dip in our indoor and outdoor pools and hot tub. Start your day with our complimentary breakfast buffet, and then explore nearby attractions, like Shipwreck Island Waterpark, Ripley’s Believe it Or Not, and Pier Park. Savor lunch, dinner, and drinks at our Pool Deck restaurant, Indigo Bar & Grille. Stay active in our fitness center and connected with free Wi-Fi. Unwind in our spacious rooms and suites, with modern amenities and unparalleled Gulf views.
 
Overall
1 out of 5
1 out of 5
Ripped off.
By Mark from Alabama
On February the 12th of this year I stayed at this holiday in Panama city beach holiday Inn express in suites at 12907 front beach road.
That night I when to the local? Bar on the facilities outback beside the pool one of the restaurants.
I ordered my food and took to my room and had my free drink while I was waiting on my food.
I tipped the bartender $5 for fixing mode drink and for my food.when I received my American Express bill.
I could see where this restaurant on the property had charged my American Express card a second charge of $25.16 and it was listed as room service.
I contacted the hotel after receiving my American Express bill and questioned the charge. Front dest advised me they didn't have room service at this location. I explained to her I waited at the bar while the prepared my meal and then took it to my room to eat.
She said I would need to talk to management and I would have to call back the next day and speak to Jordan. So I did so asking for Jordan but he was in a meeting or none to lunch every time I called. I left a message but Jordan nevered returned my call.
I then reached out to IHG and that to was a dead end. IHG was to follow up with the hotel and contact me back but I always had to make the call to them.
They finally realized that IHG didn't bill me for room service but their restaurant did as I explained over and over.
AMERICAN EXPRESS is now doing their on investigation on this matter.
It was a small amount that was only $25.16 but it was a fraudulent charge that the hotel did nothing about.
How many times has this restaurant fraudulently charged visitors.
I would never stay here again and will never recommend this IHG property to anyone.
Customer avatar
Posted by
onMarch 27, 2025
Hi Mark,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express Panama City Beach Beachfront as your travel partner. Thank you for being one of our IHG One Rewards Platinum Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience. I also sent you a private message to continue the conversation about this.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Jeraldine R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
A family-friendly Watford hotel with an all-day restaurant and a gym Holiday Inn® London - Watford Junction hotel is an easy two-minute walk from Watford Junction train station. Direct trains whisk you into London Euston in 20 minutes. We're a 10-minute drive from the M1 , and Heathrow Airport (LHR) and London Luton Airport (LTN) are both around 30 minutes by car. Go behind the scenes of the Harry Potter movies with sets, props and costumes at Warner Bros. Studios , a short drive away. It’s a relaxed walk to the fashion stores at intu Watford and interesting shows at Watford Palace Theatre . You’re a short drive from the nature reserve at Cassiobury Park , and Watford FC home games at Vicarage Road stadium. If you’re hosting an event, the fully equipped conference room seats up to 60 guests, and parking is available on site . At this hotel you can enjoy: - Free Wi-Fi - All Day Dining - A fitness centre - Kids stay and eat free The cheerful Open Lobby is a perfect spot to blend work and leisure. You can grab a Starbucks coffee and plug in your laptop at the E-Bar , relax with a glass of wine in the Media Lounge or just kick back in a comfy armchair. Our family-friendly guest rooms feature a fresh design, with comfortable bedding and a choice of pillows for a restful night’s sleep.
 
Overall
2 out of 5
2 out of 5
Room allocation
By Kevin Wilde from Newcastle
although i booked 6 weeks in advance we were not allocated the room types that we booked.
2 x 20 stone guys having to share a small double bed is not on!
Customer avatar
Posted by
onMarch 27, 2025
Hi Kevin Wilde,
Thank you for staying at the Holiday Inn London - Watford Junction. We appreciate you for choosing IHG Hotels and Resorts as your travel buddy.
We stayed true to the strengths that our guests expect and value, a hotel that always has been and remains family-friendly. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future. I can't send you a private message to extend our help. Kindly contact our hotel at Phone: 44 1923 227 274 or Email: info@hiwatfordjunction.com if you need further assistance on your claim.
Thank you for your feedback, as we will use this to improve our services and facilities.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Our newly renovated hotel is centrally located in Albuquerque, NM, two blocks north of I-40 and just one exit west of I-25. We are across the street from the Indian Pueblo Cultural Center, one mile from the Albuquerque Old Town Plaza, three miles from downtown and seven miles from ABQ Albuquerque International Airport. Business travelers will enjoy the fact that we are within 10 miles of most area businesses and across the street from government facilities such as the BIA, BIH, BLM, National Indian Programs Training Center, NACA, Kirtland Air Force Base, and Sandia National Labs. Our 24-hour business center provides all the comforts of your office and our two meeting rooms are perfect for closing those important deals! You'll be pleased to know that we offer a select number of pet-friendly rooms, along with pet-free rooms! Looking for things to do in Albuquerque? Visit the Historic Old Town and Sawmill District to take a step back in time for that international vacation feel without the international travel! Get out of the house to explore our rich culture, many unique attractions, and annual events such as the Albuquerque Balloon Festival and the Gathering of Nations! Call us now to book your stay. We look forward to seeing you!
 
Overall
3 out of 5
3 out of 5
Good value
By Bgood from Chicago
Room was nice and the staff was friendly enough. The breakfast was ok needs variety. The breakfast staff works very hard to maintain satisfaction.
Customer avatar
Posted by
onMarch 27, 2025
Hi Bgood,
Thank you for staying at the Holiday Inn Express & Suites Albuquerque Historic Old Town. We appreciate having you as one of our IHG One Rewards members.
We provide an efficient stay in a place that feels fresh and focused only on the features and services you need. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future.
Thank you for your feedback, as we will use this to improve our services and facilities.
Best Regards!
Dominador R.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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