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- First review commentFebruary 14, 2017
- Last review commentApril 22, 2025
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Welcome to the Holiday Inn & Suites Rayong City Centre, where the essence of modern comfort harmoniously blends with the heart of Rayong, Thailand. Our distinguished hotel beckons both leisure and business travelers, embracing them in a seamless union of contemporary sophistication and the celebrated Thai warmth in hospitality. Strategically ensconced in the heart of the city, we provide seamless access to premier attractions, dynamic shopping havens, and thriving corporate hubs. Our accommodations are painstakingly designed to cater to your every need, be it a brief getaway or an extended retreat. Your journey begins here, where comfort meets authenticity, and every moment is an invitation to experience the finest that Rayong has to offer.
Overall
1 out of 5
Worst Experience in the IHG chain
By Dex1810
from Aberdeen
Stayed here as really one of two options for me in Rayong and boy did I choose wrong,front desk staff are the most unpleasant staff members I have met in my entire experience in the IHG group,
Big pity as the housekeeping staff are excellent and the rooms nice and clean.not greeted as a diamond elite member on check in, but given a sheet that showed my benefits which included 2 items of laundry per day but on check out given a bill for laundry and told “ no we don’t offer free laundry” very abrupt no explanation or anything, I then advised before leaving that my review what not be favourable and the reply was “ thank you very much sir”
Will never stay here again, in fact probably stay in Pattaya which is an hour away from Rayong and my customer base but travelling is better than staying in a place where you feel like you are not welcome
Posted byCorporate
onMarch 5, 2025
Hi Dex1810,
Thank you for your stay and your feedback. We appreciate you doing business with IHG Hotels and Resorts, and your loyalty since 2018, our IHG® One Rewards Diamond Elite member.
We strive to create value for our customers, and I'm sorry to learn about your experience. I've alerted our local hotel management team so they can take the necessary action for us to improve our services. In line with this, I've also sent you a separate email.
I hope to welcome you back!
Many Thanks,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Many Thanks,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to our vibrant oasis, where modern luxuries and warm Texas hospitality greet you at every turn. InterContinental Houston is located next to the world-renowned Texas Medical Center and moments from Rice University and beloved cultural institutions, putting you at the heart of the city’s renowned landmarks. Delight in enticing cuisine at Safina Mediterranean, find exceptional event venues that set the bar for Houston meetings, and relax in an inviting terrace pool that soothes the soul.
Overall1 out of 5
Poor communication with missed informed information
By Lyndsy29
from California
I am just disappointed with missed information check in.
Posted byCorporate
onMarch 5, 2025
Hi Lyndsy29,
Thank you for sharing your thoughts about your stay at the InterContinental Houston. Your loyalty as an IHG One Rewards member since 2022 is appreciated.
We're determined to make your stay with us pleasant, and I am sorry to learn that some aspects of your visit turned out otherwise. I have alerted the hotel management regarding your comments, and I am certain that the steps that will be taken will improve your next visit with us. I sent you a private message to discuss this further.
I hope to welcome you back!
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcoming you is the brand new Holiday Inn Express & Suites Forest Hill-Fort Worth SE. Whether you are here to explore Cowtown or enjoy an event at the Dallas Cowboys AT&T Stadium, our Holiday Inn Express is just a short drive away.
Our central location offers easy access to Arlington's hottest attractions and to Downtown Fort Worth and to the Cultural District. Don't forget Texas Motor Speedway is just a quick hop onto Interstate 35. Local corporations are just around the corner from us with easy access to Interstate 20. The hotel's location in Forest Hill is especially well suited for corporate and leisure travelers alike. This property is equally ideal for corporate travelers seeking business-oriented amenities as well as quality and consistent service. You can travel to downtown Ft. Worth for meetings with just a 15-20 min drive. You can also host meetings in our hotel's meeting room.
Start your day right with our hot Express Start Breakfast Bar. Enjoy a fresh cup of Smart Roast coffee and sample the world's best-tasting cinnamon rolls. Stay connected online with fast and free, wired and wireless Internet access.
Overall3 out of 5
Staff exceptional- rest was ok
By BethC
from Seattle, WA
The front desk staff here were so kind, helpful, and friendly. Kudos for their customer service.
Breakfast was typical fare. Workout room had what you needed.
Room was good. Nothing great but standard.
We had no issues while there. It was about 20 minutes from everything we were doing, so not too far away, but also not really close to anything either.
Posted byCorporate
onMarch 5, 2025
Hi BethC,
We appreciate your stay at the Holiday Inn Express Forest Hill - Fort Worth Southeast. Thank you for being an IHG One Rewards Platinum Elite member.
I'm glad you enjoyed your time at our hotel as we want to ensure we provide true hospitality. The relevant groups are pleased to learn this and eager to improve and explore potential improvement opportunities. I have conveyed your feedback to the management of our hotel, and I am confident that they will always make every effort to improve your experience and serve our guests.
Your business with IHG Hotels & Resorts is appreciated. We look forward to hosting you again.
Sincerely,
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Overall3 out of 5
Just Eh
By Scap
from Levittown ny
After a long drive my wife and I madd reservations here. We’re IHG Members. Will arrive around 8:30 or 9 o’clock in the evening and we’re immediately greeted by what was clearly and annoyed desk clerk. That pretty much set the tone for the rest of my stay. After traveling for eight hours, I don’t want to meet somebody who’s grumpy and says minimal things to you. Absolutely not greeted properly. The next morning the breakfast was a standard breakfast nothing special however when we checked out, there was a very pleasant lady saying goodbye to us. That’s what I’ve come to expect not what I had the night before. It definitely makes me question whether I would stay there again
Posted byCorporate
onMarch 5, 2025
Hi Scap,
We appreciate your stay at the Holiday Inn Express Lumberton. Thank you for being an IHG One Rewards Silver Elite member.
Holiday Inn Express has friendly and responsive service when you need it. I'm sorry for what happened. I shared your feedback with the hotel management so that necessary actions are in place to improve guest satisfaction. Their resolution will make your next stay with us better than the last.
Your business with IHG Hotels & Resorts is appreciated. Please consider staying with us again to regain your confidence.
Sincerely,
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
Frenzel A.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
Holiday Inn® Leeds - Garforth hotel is 15 minutes drive from Leeds city centre. There's free parking, and Garforth Station, a mile and a half away, has direct lines to Leeds, York and Scarborough. The M1 motorway is close by, and Leeds Bradford Airport (LBA) is half an hour drive away.
Six miles away, in Leeds city centre, you can see jousting re-enactments at the Royal Armouries Museum or come face to face with the Leeds Tiger at the Leeds City Museum. If you prefer the countryside, you're only an hour drive from the Yorkshire Dales and North Yorkshire Moors. The hotel's 19 meeting rooms can host up to 300 delegates. The free WiFi throughout the hotel helps you keep up with work. Thorpe Park, home to IBM and Northern Foods, is just over a mile from the hotel, and the local Cross Flats Industrial Estate is also close by.
Swim in the indoor pool, work out at the Fitness Centre or unwind in the spa. The Open Lobby Restaurant serves a buffet breakfast and a full evening menu. Enjoy a nightcap beside the fire in Open Lobby Bar and Lounge or on the patio in summer. You can order snacks at any time thanks to 24-hour room service. Kids stay and eat free.
Overall1 out of 5
Disappointed
By Shan79
We have stayed here 3 times and this is by far the worst stay we’ve ever had
No recognition for being a member
The first room we had smelt really strong of bleach we went out and came back and it was still as strong. The window was left open so the room was freezing
Went to reception and there was no other room of the same type so was moved to another room
Both rooms had hairs on the beds and the bathroom floors were filthy I did mention this to reception staff they didn’t seem bothered at all
On previous visits we have really enjoyed this hotel but unfortunately we won’t be retuning after this visit
The dirty linen that was piled up on the corridors was not good either guests don’t want to be seeing this and also plates cups and cutlery just thrown on the floor outside rooms you’ve really let yourselves down on this occasion
No recognition for being a member
The first room we had smelt really strong of bleach we went out and came back and it was still as strong. The window was left open so the room was freezing
Went to reception and there was no other room of the same type so was moved to another room
Both rooms had hairs on the beds and the bathroom floors were filthy I did mention this to reception staff they didn’t seem bothered at all
On previous visits we have really enjoyed this hotel but unfortunately we won’t be retuning after this visit
The dirty linen that was piled up on the corridors was not good either guests don’t want to be seeing this and also plates cups and cutlery just thrown on the floor outside rooms you’ve really let yourselves down on this occasion
Posted byCorporate
onMarch 5, 2025
Hi Shan79,
Thank you for your stay and your feedback. We appreciate you doing business with IHG Hotels and Resorts, and your loyalty since 2020, our IHG® One Rewards Silver Elite member.
We strive to create value for our customers, and I'm sorry to learn about your experience. I've alerted our local hotel management team so they can take the necessary action for us to improve our services. In line with this, I've also sent you a separate email.
I hope to welcome you back!
Many Thanks,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Many Thanks,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
As a Universal Partner Hotel, Holiday Inn & Suites Across from Universal Orlando is your family-friendly gateway to fun!
Take advantage of our scheduled shuttle service to Orlando’s popular theme parks. Steps from Universal Orlando, Universal Islands of Adventure, Universal Volcano Bay, Universal Studios Florida, and Universal CityWalk, we are just 15 minutes from SeaWorld® Orlando, Discovery Cove®, and Walt Disney World Resort®. Shop the mall at Millennia and I-Drive.
Three miles from the Orange County Convention Center makes us ideal for business travelers. Plus, we offer meeting and event venues and a 24-hour Business Center.
Enhance your stay with top-notch amenities like an outdoor pool and Fitness Center. Kids 11 and under eat free at TGI Fridays, onsite at our hotel, specializing in an early breakfast buffet, lunch, dinner, and happy hour options. Your pet will enjoy our Bark Ave dog park, while your kids will love our splash zone and 24-hour Arcade. Our property is secured by parking gates, parking rates apply.
Stay with us and make your Orlando adventure unforgettable!
Overall2 out of 5
Location is the only positive.
By MichelleB
The only positive of this hotel is that it is walking distance to Universal. The hallways are dark and gloomy. We had a 2-room suite in the top floor. There was a dirty takeout container and a full garbage can left in one of the cabinets. The water went out on Saturday morning mid-shower. There is one water cooler in the lobby and that’s the only place to get drinking water. They told us there was a vending machine in our floor so we went there and it was cash only, the price on the machine was wrong, and it didn’t give us back our change. The toiletries were the bare minimum. I am a diamond elite member and I was not able to use any of my membership perks (food credit, early checkin, etc) on this hotel. Do better.
Posted byCorporate
onMarch 5, 2025
Hi MichelleB,
Thank you for your stay and your feedback. We appreciate you doing business with IHG Hotels and Resorts, and your loyalty since 2024, our IHG® One Rewards Diamond Elite member.
We strive to create value for our customers, and I'm sorry to learn about your experience. I've alerted our local hotel management team so they can take the necessary action for us to improve our services.
I hope to welcome you back!
Many Thanks,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Many Thanks,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Elevate your stay at Crowne Plaza® Auburn Hills – where business and leisure meet in the Detroit metropolitan area. Located 20 minutes north of downtown Detroit, our hotel provides easy access to major corporations like Chrysler and General Motors. Discover incredible attractions and shopping like the Pine Knob Music Theatre, Oakland University, Great Lakes Crossing Outlets, and Legoland Discovery Center nearby.
Host business and social events in 5,000 sq. ft of meeting space. Enjoy dining at The Auburn Standard restaurant serving American fare and Michigan craft beer. For downtime, relax in the indoor pool and hot tub. With free Wi-Fi and a weekday shuttle service, our Auburn Hills hotel is the perfect place to stay in greater Detroit.
Overall2 out of 5
They try to micromanage the guests who appear to them that they might disrupt their appearance of how they want their hotel to look. Non kid friendly.
By Amanda28
from Waterford, MI
The staff went ballistic on me when they saw that I was celebrating my daughter’s 11th birthday. They were concerned immediately that I had a bunch of kids and lead my stay with threats and unprofessional behavior towards me. When I explained my stay, I had to put up a fight with the manager. After I worked things out, the manager was not seen again. During my stay they never had pool towels filled and the staff at the front desk were away at breakfast checkin. I was never asked about my stay. I was avoided.
Posted byCorporate
onMarch 5, 2025
Hi Amanda28,
Thank you for sharing your thoughts about your stay at the Crowne Plaza Auburn Hills. Your loyalty as an IHG One Rewards member since 2022 is appreciated.
We invite joy by making every stay brighter and full of possibilities. I'm sorry to learn about what happened. I shared your comments with the local hotel management team. I'm confident that your feedback will help us improve.
We hope you give us another opportunity to share a more positive experience with you soon.
We hope you give us another opportunity to share a more positive experience with you soon.
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Candlewood Suites Extended Stay Hotel Colonial Heights Near Ft. Lee, Virginia Consider Us Home at the Candlewood Suites Extended Stay Hotel Colonial Heights - Fort. Lee, Chester, Petersburg, and Richmond, VA. The Candlewood Suites Colonial Heights Fort Lee is a member of the IHG family of brands including InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn & Staybridge Suites Hotels. Specializing in extended stays, Candlewood Suites are the perfect choice for government (per diem), project teams, training, relocation, temporary or corporate housing needs. Our Candlewood Suites hotel is centrally located at exit 58, off I-95 near I-85 & I-295; minutes from Fort Lee, Chester, Petersburg & Richmond, VA business & real estate districts. Our location offers access to Wathal Industrial Park, Meadowville Technology Park, Honeywell, Dominion Power, Phillip Morris, Dupont, SRMC, Xymid, Sunchem, Northrup Grumman, LMR, Fort Lee and Defense Supply Center. The Candlewood Suites hotel offers apartment-style suites with all the conveniences of home to suit your extended stay or short-term hotel or real estate needs. Our pet friendly hotel (fee) offers studio or one-bedroom suites featuring fully equipped kitchens, spacious living & work areas, TVs with DVD players, free high-speed, wired & wireless Internet access. Other features include Candlewood Cupboard, business center, free self-laundry facility, a fitness center & BBQ.
Overall3 out of 5
Be careful!
By LNG123
from MA
This hotel is right next to a freight train track. The entire back of hotel is very loud when the train goes by. Those are the odd number rooms. You must get a room on the front side of hotel (even number) if you want to get any sleep.
Posted byCorporate
onMarch 5, 2025
Hi LNG123,
Thank you for sharing your thoughts about your stay at the Candlewood Suites Colonial Heights-Fort Lee. Your loyalty as an IHG One Rewards member since 2023 is appreciated.
We invite joy by making every stay brighter and full of possibilities. I'm sorry to learn about what happened. I shared your comments with the local hotel management team. I'm confident that your feedback will help us improve.
We hope you give us another opportunity to share a more positive experience with you soon.
We hope you give us another opportunity to share a more positive experience with you soon.
Best regards,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
Welcome to the brand new Holiday Inn Express in Bourbonnais, your ideal hotel choice for Kankakee County.
We are located at the crossroads of I-57 and Route 50, an hour south of Chicago. We are THE hotel for corporate guests of CSL Behring and Nucor Steel, both less than a mile away. We are the perfect hotel for business travelers from Johnsonville Sausage, McKesson, Gardant, Urban Farmers, Plochmann’s, Riverside Hospital, Amita Hospital, Van Drunen Farms and Armstrong Flooring.
Leisure travelers know the Holiday Inn Express in Bourbonnais is the best choice when staying in the area, whether it is to visit Olivet Nazarene University, compete at Adventure Commons Sports Plex, hike along the Kankakee River or tour Bradley House, one of Frank Lloyd Wright’s masterpieces.
The Holiday Inn Express in Bourbonnais is your home away from home with state of the art technology in the guest rooms, the lobby, even the parking lot has top of the line car chargers for our environmentally friendly guests. You can maintain your workout routine with our full 24-hour fitness center and refreshing, oversized, saltwater pool. Each room is equipped with a microwave oven, mini refrigerator, Keurig coffee maker, 43” adjustable mount TV, multiple plug outlets and in-room safe. We provide a complimentary hot/cold breakfast buffet and Wi-Fi throughout the property.
Overall3 out of 5
Mixed response
By Tmmoore
from Muncie in
The motel and staff were amazing, it just was not the quiet weekend getaway I was expecting.
Posted byCorporate
onMarch 5, 2025
Hi Tmmoore,
Thank you for sharing your thoughts about your stay. We appreciate you staying at the Holiday Inn Express & Suites Bourbonnais East - Bradley and recently joining our IHG One Rewards program.
We work hard to provide the convenience and comfort that our guests need during their stay at our hotel. I'm sorry for the experience you had during your stay. I alerted our local management team regarding your concerns. I'm confident they will use this as a reference for further improvement.
Until your next stop in the area, we look forward to welcoming you back to our establishment.
Sincerely,
Rosh D.
Case Manager
IHG Hotels and Resorts Service
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
The best of two worlds...Western comfort with a touch of the Orient.
When you're looking for the ideal hotel downtown Montreal, choose the Holiday Inn Montreal Centre-ville Downtown, which is a landmark offering easy access to historic, cultural and shopping attractions in the city.
Corporate guests appreciate our location because our hotel is across the street from the Palais des Congres-Convention Centre and Place d'Armes subway station, nearby businesses and 20 minutes from the airport. The hotel features a newly upgraded complimentary fiber-optic high-speed wireless Internet access and 16 meeting rooms with over 14,000 sq ft of flexible space.
Guests traveling to Montreal love our hotel's location next to Chinatown and 1 block from Old Montreal's attractions and shops. Enjoy countless things to do in Montreal.
Few Montreal hotels offer the deluxe amenities and fine dining you'll find here. Our restaurant, Chez Chine, is reputed for its excellent Asian and Continental cuisine. With an enviable location, superb service and an outstanding multilingual staff, there is no better downtown Montreal hotel than ours.
Hotel License number: 603536
Overall1 out of 5
Bad experience at the holiday inn hotel downtown Montreal
By Losha
from Canada
Waste of money in Holiday Inn hotel downtown Montreal
Posted byCorporate
onMarch 5, 2025
Hi Losha,
Thank you for staying at the Holiday Inn Montreal Centreville Downtown. We appreciate you for choosing IHG Hotels and Resorts as your travel buddy.
Holiday Inn offers business and leisure travelers dependability, friendly services, and modern, attractive facilities. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management, and we will work things out to make things right in the future. I can't send you a private message to extend our sincere apology. Kindly contact our hotel Phone: 514 878 9888 or Email: reservations@hicvmtl.com if you need further help.
Thank you for choosing IHG Hotels and Resorts for your travel needs.
Dominador R.
Case Manager
IHG Hotels & Resorts Service
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
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