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Relax and indulge in the cleanest hotel in the Gainesville Area and winner of the 2022 IHG Spirit of True Hospitality Award! Coupled with outstanding service, our hotel is set just minutes north of the University of Florida, Gainesville offering a retreat away from the bustle of the University while still being within minutes of the big game and campus life. Enjoy our free Breakfast Buffet, just one of many complimentary amenities including microwaves & refrigerators in all rooms, free reliable wireless internet, and 50 inch TV with chrome cast. Ginnie Springs is a world class destination just minutes from our hotel. Additionally, Alachua offers a fantastic array of nature trails and beautiful landscapes to take in. The neighboring communities of High Springs, Newberry & Lake City are a short drive away in Florida Gator Country! The area's nature trails; the San Felasco Nature Trail and the historic Desoto Trail are well worth the exploration. The campus of University of Florida, Gainesville keeps you close to Ben Hill Griffin Stadium and the Stephen C. O’Connell Center and many sports tournaments held at the University of Florida. Other facilities & businesses within minutes of the hotel include; the North Florida Regional Medical Center, The Barn at Rembert Farms, C Bar Ranch, Santa Fe River Ranch, Hal Brady Recreation Complex, National Center for Construction Education & Research, and more.
 
Overall
1 out of 5
1 out of 5
I am unhappy with my experience in accommodating loyal IHG customers
By NanC from Parrish, FL
I have experienced rude, dismissive and disrespectful manner from the manager when I asked to move a reservation. That would keep me from booking this hotel again. Other hotels in the area, IHG and others are much more accommodating to loyal IHG memberss
Customer avatar
Posted by
onApril 12, 2025
Hi NanC,
Thank you for staying at the Holiday Inn Express Alachua - Gainesville Area and sharing your experience. We appreciate you for being one of our IHG® One Rewards members since 2003.
We care about your experiences, and I apologize for not meeting your expectations. We've documented your input and given it to the hotel management so we may use it to improve future services. I have also sent you a private message to extend our apologies.
Thank you again for taking the time to provide your insights and allowing us to improve.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Discover the perfect blend of natural beauty and urban style at Hotel Indigo Asheville Downtown. Located within walking distance of Asheville's top attractions, including local breweries, music venues and restaurants, our hotel offers easy access to the city's hidden gems including Biltmore Village, Pisgah National Forest, The Orange Peel and the Blue Ridge Parkway. Enjoy gourmet small plates at our farm-to-table eatery, oneFIFTYone Boutique Bar & Kitchen, admire local artwork displayed throughout the hotel, and take in breathtaking views of the Blue Ridge Mountains and downtown Asheville from our pet-friendly guest rooms and spacious suites. Explore the vibrant culture of Asheville and return to the comfort and style of Hotel Indigo.
 
Overall
2 out of 5
2 out of 5
Terrible hotel for leisure!!! They value a dog barking after midnight more than a paying person!!!
By Bill from Ashville
Absolutely the worst experience in a hotel I've EVER STAYED AT!!!! I DEFINITELY WOULD NOT STAY IN ASHVILLE IGH AGAIN!! RUDE NIGHT DESK CLERK.. CALLED ME A LIAR AND TOLD ME A LIE!! IF I WOULD HAVE CONFRONTED HIM THE POLICE WOULD HAVE MADE ME LEAVE...AFTER I COMPLAINED 2 TIMES NO ONE NOTIFIED THE MANAGER UNTIL I CALLED..LEFT A MESSAGE AT FRONT DESK FOR THE MANAGER OR GM TO CALL ME...NO RESPONSE!!! I HAD TO CALL HER!!@
Customer avatar
Posted by
onApril 12, 2025
Hi Bill,
Thank you for staying at our Hotel Indigo Asheville Downtown during your leisure travel. We appreciate your business as our valued guest.
Our hotel strives to deliver a warm and engaging service. I understand your expectations, and I am sorry we missed the mark this time. I shared your comments with our local managers to monitor and improve the quality of our service.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Bakersfield Hotel's Guests Enjoy Great Outdoors Resting midway between Los Angeles and Fresno, the Holiday Inn Express® Bakersfield Central hotel's location is ideal for all travelers. In addition to our beautiful weather, visitors enjoy plenty of business opportunities and leisure activities near the hotel's location in Bakersfield, California. The hotel's corporate travelers are surrounded by a number of companies, including Chevron, Halliburton, Sears, Frito-Lay, Clariant, Dreyer's-Nestle, Schlumberger, Aera Energy and Baker Hughes. In addition, the hotel is located just five miles from Meadows Field Airport (BFL), which is perfect for long-distance travelers. Here in Bakersfield, California, the hotel's guests enjoy plenty of entertainment. Just two miles away, the Rabobank Arena Theater and Convention Center hosts plenty of live shows including comedians, concerts and plays. Adventurous guests enjoy rafting down the rapids or rock climbing at River's End Rafting in Bakersfield. Numerous hiking trails in the area appeal to outdoors types. The Holiday Inn Express® Hotel & Suites Bakersfield Central provides amenities to help visitors make the most of their stay. The gorgeous weather is best enjoyed by the outdoor pool and whirlpool, and the Business Center and Fitness Center help guests stay on their schedule. Our friendly staff invites you to experience the beauty and opportunities that Bakersfield has to offer.
 
Overall
3 out of 5
3 out of 5
Beautiful hotel, rough area
By Lance from AZ
The remodel on this hotel was great. It is beautiful and the rooms are well done. Breakfast was great.
There are many homeless in the area. We did not feel safe in the parking lot at night and were confronted by homeless several times. There are gates at both ends of the parking lot but they were always open instead of having to call the front desk or use your key card for entry. This allowed the homeless to enter and harass guests without restriction. The front desk clerks were tasked with patrolling the parking lot which often left the desk unattended.
We were treated well as Diamond Elite IHG members but there was no Diamond Elite parking.
Customer avatar
Posted by
onApril 12, 2025
Hi Lance,
Thank you for being one of our IHG® One Rewards Diamond Elite members and for choosing to stay at the Holiday Inn Express & Suites Bakersfield Central.
We aim for an efficient stay by providing the services our guests need, and I'm sorry to hear about what happened. We are committed to ensuring that your next stay is much better, so I've shared your feedback with our hotel management to improve customer satisfaction.
Thank you for bringing this to our attention. We look forward to hosting you again.
Kind regards,
Dhalzin D.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Ocala Conference Center! Situated in the heart of Horse Country and central to Ocala's top attractions, our hotel offers easy access to Silver Springs, the World Equestrian Center, and the Ocala National Forest. With a central location just off of I-75 and minutes from the Ocala International Airport, we're the perfect choice for business travelers or vacationers alike. Within minutes, families can enjoy an equestrian event or one of Marion County's many outdoor activities while business travelers make it to meetings on time with easy access to nearby corporations. Our Ocala Conference Center hotel is the perfect space to connect, with over 11,000 square feet of divisible meeting space, dedicated A/V equipment, internet connections, and onsite food and beverage options. The flexible meeting space and abundance of guest rooms make our hotel ideal for groups of 10-250 for weddings, business meetings, conferences, and more. We pride ourselves on delivering an affordable, enjoyable hotel experience where guests are always warmly welcomed. From the flexible booking options to our much-loved "Kids Stay & Eat Free" program, our top Ocala hotel is designed to bring families and friends together. We're passionate about exceeding our guests' needs, providing friendly service in a clean and inviting environment. Gather together for the important moments at the Holiday Inn Ocala Conference Center.
 
Overall
1 out of 5
1 out of 5
Not a good experience
By Mache from Atlanta
I didnt like that I was given an handicap accessible room. The shower had no shower curtain. The bathroom floor was so sticky like it hadn't been washed since forever. The hair dryer didn't work. The a/c unit was loud. The furniture was old and outdated. There was a large spider on the bed when we came in. There was no ice. The food was expensive. The lights in the room were so dim. The ironing board clearly needed a new cover
Customer avatar
Posted by
onApril 12, 2025
Hi Mache,
Thank you for staying at our Holiday Inn & Suites Ocala Conference Center during your business travel. We appreciate you for being one of our IHG One Rewards members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I alerted our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Explore our pet friendly centrally located hotel near St. Pete Clearwater Airport. We are conveniently located so that you can explore the Tampa, St. Petersburg, and Clearwater areas. Located off I275, the hotel is only 12 miles to Tampa, 12 miles to St. Pete and 10 miles to Clearwater Beach and only minutes from the St. Petersburg Clearwater International Airport and 15 minutes from Tampa International Airport. For the business traveler, the hotel is ideally located at the ICOT Center and close to Koozie Group, Honeywell, Raytheon, and many other companies. You’ll have everything you need to prepare for meetings with free high-speed, wireless Internet access and our Business Center’s services. For the sports enthusiast, we are located across the street from the Tampa Bay Skating Academy and just minutes from Raymond James Stadium, home of the Bucs, Amalie Arena and the NHL Tampa Bay Lightning, and Tropicana Field home of the Tampa Bay Rays. The hotel is perfectly set in Clearwater, FL for youth and college tournaments, too. We are within minutes of soccer, swimming, lacrosse, baseball, softball, and basketball complexes. Clearwater and St. Pete Beach are just minutes away, along with shopping, dining, and entertainment. While with us, we provide for all your needs, be it a snack from the lobby market or a refreshing dip in our outdoor pool. Start each day with a free, hot breakfast when you "Stay Smart" with us!
 
Overall
1 out of 5
1 out of 5
Find another hotel
By Jeff from Michigan
Very unclean, housekeeping did not tend to room even after notifying front desk and reassured they would tend to our room.
Customer avatar
Posted by
onApril 12, 2025
Hi Jeff,
Thank you for staying at our Holiday Inn Express Clearwater East - Icot Center during your family vacation. We appreciate you for being one of our IHG One Rewards members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I alerted our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Located next to Jebel Ali, five minutes from Al Maktoum International Airport and near top attractions such as Dubai Parks & Resorts and Expo City. Holiday Inn Dubai Al-Maktoum Airport is the perfect hotel for a stopover with its contemporary and spacious design. When it comes to dining and entertainment, the hotel is a destination with an international cuisine selection. The hotel offers a wide range of meeting and events facilities ideal for business travelers, including three meeting rooms, a boardroom and a ballroom. Take advantage of the free Wi-Fi and the state-of-the-art health club with a pool and indulge yourself with the spa facilities. Guests will also enjoy the all-day dining CuiSines, South Central Lounge and the stylish South Central Kitchen, Bar and Terrace. We are conscious about the environment, so during your stay you will find that we recycle and contribute in different ways in saving energy and reducing food waste. We are committed to reduce our footprint as much as possible.
 
Overall
1 out of 5
1 out of 5
Terrible experience
By Amer
I’m really disappointed and never saw this kind of terrible customer service ever in any facility I have been threw via IHG , the staff in general were lovely but the sales manager (Ahsan Afzal) was terrible and bad attitude, I was trying to do some deal but his kind of response was rude as well didn’t care , I thought speaking with the GM (Sylvia) will make a difference, but it seems she backed him up and didn’t care as well , I’m literally telling every person I know to avoid this place so they won’t deal with what I have been threw , I’m at some where else now and they should learn how customer service is!!!! I’m sorry for all of you how those couple of people put each one of IHG representatives in a bad corner.
The worst month ever I have been threw !!!!
Customer avatar
Posted by
onApril 12, 2025
Hi Amer,
Thank you for staying at our Holiday Inn Dubai Al-Maktoum Airport during your business travel. We appreciate you for being one of our IHG One Rewards Platinum Elite members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I alerted our hotel management about this and will take action to improve areas that need additional attention. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Stay in One of the Best Hotels Midlothian, VA Offers. The Holiday Inn Express Brandermill is excited to be the closest hotel to the River City Sportsplex in Midlothian, and Uptown Alley bowling and entertainment complex. We are conveniently close to the Greater Richmond Athletic Partnership’s new Collegiate School Aquatics Center swimming pool. Our hotel is 100% smoke-free for the comfort of our guests. All guest rooms feature refrigerators, microwaves and 37-inch flat screen TVs with HBO. Suites with whirlpool tubs, handicapped-accessible rooms and connecting rooms are also available. Be sure to ask about competitive corporate discounts rates. Our hotel is FEMA-approved for government travelers. Situated off Rte 288, in a charming suburb of Richmond, Virginia, our Holiday Inn Express® Richmond-Brandermill-Hull Street is near Alstom Power, and Bon Secours St. Francis Medical Center. Our facilities include a 24-hour business center and spacious meeting room. There is plenty to do from hiking at Pocahontas State Park, to watching a new movie at Commonwealth 20 Theatre. Close to popular wedding venues such as the Sunday Park / The Boathouse, Celebrations at the Reservoir, Amber Grove, and Fairview Farms . “Stay Smart" with a complimentary, hot breakfast bar and free high-speed Internet access. Our outstanding service, practical amenities and affordable prices will make you feel at home.
 
Overall
1 out of 5
1 out of 5
Dirty rooms and under construction
By Diana from Tampa fl
Very disappointed especially price we paid rooms where dirty had hair in sink. Lobby construction people were drinking and talking loud all night after 1 am staff would get on elevator with guest and dirt garbage bags.
Customer avatar
Posted by
onApril 12, 2025
Hi Diana,
Thank you for staying at Holiday Inn Express Richmond-Brandermill-Hull Street and sharing your experience. We are pleased to welcome you as a new member of IHG® One Rewards.
Our goal is to make your trip welcoming by providing excellent service and meeting the highest standards of accommodations. I apologize for for not meeting your expectations. We will use your input to guide our team to deliver an even better experience in the future. I have also sent you a private message to extend our apologies.
Again, thanks for staying with us. We take your feedback seriously and welcome the opportunity to serve you better.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Modern Killeen hotel with easy access to Killeen- Fort Hood Regional Airport The Holiday Inn Express & Suites® Killeen - Fort Hood Area hotel is just 1 mile from Fort Hood military base, and is a smart choice for visiting family. Our hotel also offers extended-stay rates. Enjoy easy access to and from the Killeen - Fort Hood Regional Airport (GRK), and major corporations including Raytheon, BAE Systems, Seton Medical Center and Metroplex Hospital. We're located just off the Central Texas Expressway and Interstate 14, an eight-minute drive to the Killeen Civic & Conference Center. Traveling for business? There's free Wi-Fi throughout the hotel, and a 24-hour business center with guest computer, fax, print and copy services. The light, airy meeting room hosts up to 30 and you can choose a catered meal for convenience. Done with work? Get back to nature with a boat ride at Stillhouse Lake or have fun at Boulders Sport Climbing Center. Both are about 20 minutes away by car. We're also just 4 miles from the Stonetree Golf Course, so you can squeeze in a round of golf before lunch. Unwind at our 24-hour fitness center or get in a few laps in the outdoor pool. Guests can enjoy both free Wi-Fi and the Express Start Breakfast included in the room rate. Breakfast includes fluffy cinnamon rolls, fresh fruit, eggs, crispy bacon and toast.
 
Overall
2 out of 5
2 out of 5
Not a terrible hotel, but will not stay there again
By Sully90 from Houston, tx
The breakfast was subpar with no drink station available, and the coffee was out the entire time. The rooms and hotel in general need work. We also had the fire alarms go off in the middle of the night with no explanation as to why they just that they had turned them off and that the fire department would be there shortly.
Customer avatar
Posted by
onApril 12, 2025
Hi Sully90,
Thank you for staying at our Holiday Inn Express & Suites Killeen - Fort Hood Area during the wedding. We are glad to host one of our IHG® One Rewards members.
Our hotel intends to deliver convenience and comfort to our guests. I acknowledge your experience, and I'm sorry to learn about what happened. I forwarded your feedback to our local managers so we can track and enhance the quality of our service.
We hope you'll let us share a better experience in the future.
Take care,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express Bloomington West hotel is conveniently located off I-55 and I-74 and in close proximity to many area businesses such as Grossinger Motors, State Farm, Shirk Center, Asmark Institute-Agri Center and Rivian Automotive. Also located near our hotel is Heartland Community College, Illinois State & Illinois Wesleyan Universities. We are just a few minutes from the Bloomington Normal-Central Illinois Regional Airport (BMI) and the Amtrak train station. Bloomington was recently voted one of the five best places in America to golf, as it offers renowned courses such as the Den at Fox Creek and Prairie Vista Golf Course, both within five minutes of our hotel. We are a short drive from Mackinaw Winery as well as Sunset Lake Vineyards and Winery. Families will enjoy our close proximity to various fun attractions for the including Children's Discovery Museum, Miller Park Zoo, Trampoline Parks, Escape Rooms, Virtual Reality Arena and Water Parks. While with us, enjoy our indoor heated pool and whirlpool, our complimentary limited hot breakfast buffet, blazing fast free WiFi as well as our numerous local favorite restaurants!
 
Overall
1 out of 5
1 out of 5
Dirty room
By Amie
This was the dirtiest hotel room I have ever seen. There was a layer of dust all along the edges of the carpet. The bathroom fan was plugged with dust. There was dried blue soap on the shelf in the shower and the shower curtain was dirty. Dust was covering the base of the floor lamp. I looked behind the bedside table and found a used plastic cup and so much dirt. The top of the headboard was lined with dirt. The bed sheets did appear to be clean, If it wasn't midnight and being so exhausted I would have demanded a refund and left to find another hotel for the night. We were traveling and stopped here for one night.
Customer avatar
Posted by
onApril 12, 2025
Hi Amie,
Thank you for staying at the Holiday Inn Express Bloomington West and sharing your experience. We appreciate you for being one of our IHG® One Rewards members since 2023.
Our hotel is always on top regarding cleanliness, and sorry for not exceeding your expectations. I've shared your feedback with our hotel management on this concern so they can take swift measures to avoid repeating the situation. I have also sent you a private message to extend our apologies.
Thank you again for taking the time to provide your insights and allowing us to improve.
Sincerely,
Crisel V.
Case Manager
IHG® Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Holiday Inn® Seattle Downtown-Lake Union, where our prime location in Downtown Seattle's vibrant South Lake Union neighborhood puts you within a leisurely stroll of iconic landmarks like the Space Needle and Climate Pledge Arena. Immerse yourself in the charm of Pike Place Market, catch a game at Lumen Field or T-Mobile Park, and explore the enchanting Waterfront piers — all just moments away. Seattle's diverse culinary scene, multicultural neighborhoods, and the breathtaking outdoors of the Pacific Northwest await your discovery, ensuring that your visit to the Emerald City is nothing short of unforgettable. Conveniently situated near major highways and freeways, our hotel offers easy access to SeaTac International Airport, ensuring a seamless journey for travelers. Whether you're embarking on a cruise or venturing beyond Seattle, our attentive team can arrange transportation upon check-in. For business travelers, we provide complimentary high-speed Internet, versatile meeting spaces, a well-equipped Business Center, and a Fitness Center to make your stay both productive and comfortable. Start your day with a nourishing breakfast or unwind with a refreshing evening drink at our Toast to Toast restaurant. Whether your stay is for business or leisure, elevate your experience with the perfect blend of comfort and convenience at Holiday Inn Seattle-Lake Union.
 
Overall
3 out of 5
3 out of 5
Not the experience I was expecting
By Traveling Duck from Oregon
Nice location, staff not friendly, overpriced parking garage, front desk check in clerk not flexible with later parking in garage. Clerk out was smooth and and a much more pleasant experience.
Customer avatar
Posted by
onApril 12, 2025
Hi Traveling Duck,
Thank you for choosing our Holiday Inn Seattle Downtown - Lake Union to host your overnight stay during the sporting event. We appreciate your business as one of our IHG® One Rewards members.
Our hotel is known to provide enjoyable travel for all. While we are glad you found our location at your convenience, I am sorry about what happened. We value your feedback, and we'll use this to monitor and improve our hospitality services.
Thank you again for making us part of your travel plans, and we hope to share with you a better service on your next visit.
Safe travels,
Mark Kaser T.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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