Off I-435 and Highway 45, just 10 minutes from Kansas City International Airport (MCI) and adjacent to Creekside Baseball and Softball Complex, Holiday Inn Express Kansas City North-Parkville offers modern rooms and top-notch amenities. Only 20 minutes from downtown Kansas City, business travelers appreciate our proximity to Cerner, Providence Medical Center, Fort Leavenworth Army Base, and the University of Kansas.
Explore nearby attractions like the Legends, Kansas Speedway, Azura Amphitheater, and the Kansas City Renaissance Festival. Our location provides easy access to a variety of entertainment and dining options, making it perfect for both business and leisure travelers.
Enjoy our Fitness Center, seasonal outdoor pool, free breakfast, free Wi-Fi, and free parking. With exceptional hospitality, we ensure you have a restful and relaxing stay in Parkville.
I had a great check-in experience at the hotel, and the staff at the front desk was very kind. I had spoken with the night audit team the night before and arranged a late check-out for 1 p.m. The reason I asked for a late check-out was because I planned to go to church with my mom, and I needed a place for my sister and my service dog to stay during that time. However, when I went to the front desk the following morning to confirm I wouldn’t be checking out yet, the staff member on duty told me I should have already checked out by 11 a.m., even though it was only 11:44 a.m. He also mentioned in a rude tone that the latest I could check out was 12 p.m. This situation was frustrating, especially since I had already been promised a late check-out. I wanted to bring this up because the lack of consistency and communication between the staff members created unnecessary confusion and discomfort.
Posted byCorporate
onMarch 21, 2025
Hi Mel l,
Thank you for staying at the Holiday Inn Express Kansas City North – Parkville. We appreciate having you as one of our IHG One Rewards members.
At Holiday Inn Express, we deliver superior value through our brilliant basics and a little more where it matters most. I'm sorry for the issues you experienced. I have sent your comments to our dedicated hotel management for a proper workaround. We are committed to ensuring that your future experiences with us exceed your expectations.
We will do our best to work on your experience to avoid this from happening again.
Best Regards!
Dominador R. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn Express Portland SE Clackamas Area. Our Gladstone, Oregon hotel offers a prime location, great prices and a name you can trust.
Located on the banks of the beautiful Clackamas River, every guest enjoys a scenic view. With easy access to I 205, the hotel is situated just minutes from great shopping, entertainment and parks and for convenience, just a quick walk across the parking lot is a Safeway store. While you are here, visit the Oregon Trail Interpretive Center for a step back in time and history. Many of Portland’s most popular Wedding Venues are just minutes away.
Enjoy High Speed Wi-Fi and a modern business center with computers, printers and fax services. Start your day with an Express Start breakfast buffet with our compliments. Items include hot and cold options, something for everyone. You'll enjoy free parking, a fully equipped fitness center, an indoor pool, and a 24-hour front desk for all your needs anytime, day or night.
Bed uncomfortable. Mattress worn out lumpy and saggy
ByRustyfromWarrenton oregon
I have already filled out a review of this location. We have stayed at this location for over 20 years. The rooms were always very clean and well taken care of Not anymore very disappointing We will not be staying at this locating anymore
Posted byCorporate
onMarch 21, 2025
Hi Rusty,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express Portland South East Clackamas Area as your travel partner. Thank you for being one of our IHG One Rewards members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience. I also sent you a private message to continue the conversation about this.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Jeraldine R. Case Manager IHG Hotels & Resorts Service
Experience refined hospitality at our perfect Downtown Memphis location, where travelers enjoy seamless check-in and premium amenities tailored to their needs. Centrally positioned in the heart of the Bluff City, our hotel offers effortless access to key business hubs and renowned landmarks, including Beale Street, AutoZone Redbirds Stadium, and the FedEx Forum, home of the Memphis Grizzlies.
Our property provides proximity to major cultural events like the World Championship BBQ Competition and the St. Jude Marathon but also ensures a focused, productive environment for your work commitments. Enjoy modern comforts with skyline views, complimentary high-speed wireless internet, secured valet parking, and a fully equipped 24-hour business and fitness center.
Dine at our Downtown Grille, conveniently located behind the lobby, where breakfast and dinner are served daily in a casual atmosphere. We look forward to delivering exceptional service that meets the demands of your busy schedule while providing a relaxing retreat in the heart of Memphis.
We will not be staying here or recommending this hotel to anyone. It was definitely not up to IHG standards. We had No air conditioning. Only 1 elevator working part time. No light in the elevator were told to use our flashlight on our phones. The restaurant and bar were not in operation. When the elevator wasn’t working was told we would have to take the stairs. Glad we were only on the 8th floor
Posted byCorporate
onMarch 21, 2025
Hi DABCO,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Memphis Downtown (Beale Street) as your travel partner. Thank you for being one of our IHG One Rewards Platinum Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience. I also sent you a private message to continue the conversation about this.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Jeraldine R. Case Manager IHG Hotels & Resorts Service
Welcome to the Holiday Inn St. Louis - Downtown Conv Ctr located next to America's Convention Center & Dome , and just one block from St. Louis' newest expansion area "Washington Avenue" featuring unique dining, shopping boutiques and entertainment.
Our convenient downtown location is just nine blocks from Busch Stadium , home of the St. Louis Cardinals & Ballpark Village, and Enterprise Center , home of the St. Louis Blues ! We’re minutes from some of Saint Louis' historical sites such as St Louis Gateway Arch, Anheuser Busch Brewery, Forest Park Zoo , and St Louis Union Station , home of the new St. Louis Aquarium .
The Holiday Inn St. Louis - Downtown Conv Ctr features 293 beautifully appointed guest rooms and suites that feature a Keurig Coffee Maker, complimentary wireless high-speed Internet access, mini-refrigerator & microwave. You can relax in our indoor heated pool featuring a spacious pool deck, or get your heart pumping in our state-of-the-art Fitness Center.
We're the perfect business address for visitors to Wells Fargo, PWC, Procter & Gamble, US Bank, Nestle Purina, AB, Accenture, Siemens, ADM, Marathon Petroleum, Schneider Electric, KPMG, Mallinckrodt & SLU.
Definitely disappointed with this Holiday Inn. Staff was not friendly and did not go out of their way to provide service on the first request. We had issues with our thermostat and were never helped (even after multiple calls). One elevator out of three working which caused wait times to be extensive. Floors were dirty, trash left outside of rooms were there all day. Pool area was not clean. Restaurant/bar was hardly open and Darby was not Mr. Personality, let alone even a tiny bit friendly. Everything seemed like a task for him and he clearly acted like we were bothering him. Will not be staying here again and I would not recommend you do either!
Posted byCorporate
onMarch 21, 2025
Hi Patty,
Thank you for sharing your feedback and staying at the Holiday Inn Saint Louis - Downtown Convention Center. I appreciate your loyalty and for doing business with IHG Hotels and Resorts since 2020.
Providing excellent service and accommodations is our priority. I’m sorry for the issues you encountered during your stay. I've communicated your feedback to our hotel management and trust that the team will discuss it to identify the areas that require improvement. I have also sent you a private message to discuss your experience further.
Again, thanks for the feedback. We hope to welcome you back!
Sincerely,
Rosh D. Case Manager IHG Hotels and Resorts Service
When visiting Corporate offices like Boeing, Flight Safety, Mercedes Benz, Virgin Orbit, VA Hospital, Long Beach Memorial or vacationing along the coast and attending Tradeshows and exhibits at the Long Beach Convention Center our location is centrally located and near major freeways. We offer our guests a complimentary shuttle service to and from Long Beach Airport. Getting to Disneyland or Universal Studio is easy 20 to 25 mile from our location.
No room service Unsafe access to alternative Gym Facility Room environment smells like "smoking allowed"
Posted byCorporate
onMarch 21, 2025
Hi MLSt,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Long Beach Airport as your travel partner. Thank you for being one of our IHG One Rewards members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience. I also sent you a private message to continue the conversation about this.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Jeraldine R. Case Manager IHG Hotels & Resorts Service
Popular all-suite hotel close to Dell World Headquarters Austin’s first northern suburb is where you'll find the award winning Staybridge Suites® Austin - Round Rock. During your stay in Round Rock, our guests, whether they're here on business, managing a construction project or leisure, find themselves ideally situated near local corporations and attractions. There are many major area businesses that have made Round Rock Texas home. The hotel's business travelers can take advantage of our proximity to Dell's corporate headquarters, Samsung, Emerson, St. David's Medical, Baylor Scott & White, Apple, Oracle, HP and IBM . With such a rich business climate so close to the property, your stay is sure to be productive. A 14-mile drive into downtown Austin to experience one of the most vibrant musical cultures in the country is a perfect day trip for the hotel's vacationing crowd. Round Rock TX, The Sports Capital of Texas has its share of attractions, including must-sees like the Round Rock Sports Center, Northeast Metro Park, Triple Play Sportsplex, Old Settler's Park and Forest Creek Golf Course . Explore the area with reliable travel tips from the hotel's helpful staff. Round Rock, TX can be your home away from home when you stay with us. Surf the web with complimentary high-speed, wired and Wi-Fi access. Socialize with other guests over beer, wine and appetizers at The Social, hosted by management Mon -Wed evenings.
I really don not do this, but this was by far one of our worst experiences. Hair in the towels, shower was making weird noises and not having enough water. AC leaked all over the carpet, wet some of our clothes. We reported it to the front desk figured it would be repaired by the time we got back only to find it was worse. By that time we didn't bother reporting it again.
breakfast was cold, no coffee, the front desk lady was trying to do her best cleaning tables and getting the front desk.
Paid a hefty price for a weekend in what we expected a good hotel, but received motel quality.
Truly would never stay here again.
Posted byCorporate
onMarch 21, 2025
Hi Tetó,
Thank you for sharing your feedback and staying at the Candlewood Suites Knoxville Airport-Alcoa. I appreciate your loyalty and for doing business with IHG Hotels and Resorts as an IHG One Rewards Platinum Elite member since 2011.
We’re determined to provide a space where guests can have a pleasant lodging experience, and I am sorry for the situation. I have alerted the hotel management about what happened and have also sent you a private message to discuss this further.
Thank you again for the business you bring to our IHG Hotels and Resorts. We look forward to the opportunity to share a more positive experience in the future.
Kind Regards,
Rosh D. Case Manager IHG Hotels and Resorts Service
Popular all-suite hotel close to Dell World Headquarters Austin’s first northern suburb is where you'll find the award winning Staybridge Suites® Austin - Round Rock. During your stay in Round Rock, our guests, whether they're here on business, managing a construction project or leisure, find themselves ideally situated near local corporations and attractions. There are many major area businesses that have made Round Rock Texas home. The hotel's business travelers can take advantage of our proximity to Dell's corporate headquarters, Samsung, Emerson, St. David's Medical, Baylor Scott & White, Apple, Oracle, HP and IBM . With such a rich business climate so close to the property, your stay is sure to be productive. A 14-mile drive into downtown Austin to experience one of the most vibrant musical cultures in the country is a perfect day trip for the hotel's vacationing crowd. Round Rock TX, The Sports Capital of Texas has its share of attractions, including must-sees like the Round Rock Sports Center, Northeast Metro Park, Triple Play Sportsplex, Old Settler's Park and Forest Creek Golf Course . Explore the area with reliable travel tips from the hotel's helpful staff. Round Rock, TX can be your home away from home when you stay with us. Surf the web with complimentary high-speed, wired and Wi-Fi access. Socialize with other guests over beer, wine and appetizers at The Social, hosted by management Mon -Wed evenings.
I really don not do this, but this was by far one of our worst experiences. Hair in the towels, shower was making weird noises and not having enough water. AC leaked all over the carpet, wet some of our clothes. We reported it to the front desk figured it would be repaired by the time we got back only to find it was worse. By that time we didn't bother reporting it again.
breakfast was cold, no coffee, the front desk lady was trying to do her best cleaning tables and getting the front desk.
Paid a hefty price for a weekend in what we expected a good hotel, but received motel quality.
Truly would never stay here again.
Posted byCorporate
onMarch 21, 2025
Hi Tetó,
Thank you for sharing your feedback and staying at the Staybridge Suites Austin-Round Rock. I appreciate your loyalty and for doing business with IHG Hotels and Resorts as an IHG One Rewards Platinum Elite member since 2011.
We’re determined to provide a space where guests can have a pleasant lodging experience, and I am sorry for the situation. I have alerted the hotel management about what happened and have also sent you a private message to discuss this further.
Thank you again for the business you bring to our IHG Hotels and Resorts. We look forward to the opportunity to share a more positive experience in the future.
Kind Regards,
Rosh D. Case Manager IHG Hotels and Resorts Service
Guests Love Syracuse Hotel's Convenient Location! Situated in upstate New York, the Candlewood Suites Syracuse - Airport hotel's location is perfect for easy travel while enjoying the local attractions.
Business travelers enjoy a quick commute from this hotel's airport location in Syracuse, New York. The hotel's guests can use nearby I-81 and I-90 to travel to business destinations and catch a flight from Hancock International Airport (SYR), located a short distance away. The hotel is only minutes from Spectrum, FedEx, Upstate Medical University, St Joseph's Hospital, AMAZON, Lockheed Martin, National Grid, NYS DOT, CSX Rail and NTTS. This hotel's location in Syracuse, New York also provides you with plenty of entertainment options. Catch a sporting event at the Carrier Dome which is one of Syracuse University’s athletic facilities and is located nearby in Syracuse, New York. Our hotel is just minutes from The Lakeview Amphitheater and New York State Fairgrounds. Guests of the Candlewood Suites Syracuse Airport hotel can use an onsite Business Center a 24-hour Fitness Center, Complimentary Coffee in lobby, and an outdoor grill area are just a few of the hotel amenities that help you to Consider Us Home Book today!
Did not meet basic necessities. No hot water. Bed was uncomfortable. And the stupid motion sensor on the bathroom light and exhaust fan would trip just by rolling over in bed. Bottom line, I left frustrated and exhausted. Will never stay there again.
Posted byCorporate
onMarch 21, 2025
Hi Abaerga,
Thank you for sharing your feedback and staying at the Candlewood Suites Syracuse-Airport and I appreciate you for recently joining the IHG One Rewards program.
We strive to create value for our customers, and I'm sorry to learn about your experience. I've alerted our local hotel management team so they can take the necessary action for us to improve our services.
We hope you will continue to choose IHG Hotels and Resorts in your future travel plans!
Many Thanks,
Rosh D. Case Manager IHG Hotels and Resorts Service
Welcome to the Holiday Inn Statesboro-University Area , Statesboro’s exclusive full-service hotel, conveniently located near Georgia Southern University and just minutes from Splash in Boro Water Park! Whether traveling for business or pleasure, we offer the ultimate in convenience, amenities, and relaxation. Our onsite restaurant is open for breakfast daily from 7am-10am.
Conveniently located on the HWY 301 Bypass between HWY 67 and HWY 80, guests have quick access to nearby Claxton Poultry, Milliken, and JTEKT in Sylvania. After your business meeting, explore the S&S Greenway Trail --a 2.75 mile paved walking and biking trail. Families and business travelers alike will enjoy being within walking distance of nearby shopping, restaurants, and a movie theater. If you’re looking to entertain the kids, you will be pleased to find that we are the closest hotel to Splash in Boro Water Park featuring a wave pool and lazy river!
If staying in is more your style, we’ve got you covered with room service from Emmas Restaurant and Lounge and free high-speed Internet access! Once you’re well rested, we invite you to relax at Emmas Courtyard and enjoy a beverage from our Pantry. Guests also appreciate our 24-hour business and fitness centers, 2,300 sq. ft. of flexible meeting space , and catering services .
For the record I usually do not write reviews. Prior to my arrival at the hotel on 3/1/2025 I received a call from the front desk stating that they had previously charged my card as a pre-authorization which I told them was improper and that I had not even made it to the hotel to check-in first red flag. The stay at the holiday inn was not up to my expectations. For the price you spend the accommodations were subpar . Check-in was supposed to be at 3pm once I arrived I was told that my room was not ready and that they’d call me and let me know. I came back around 5pm and the room still wasn’t ready ( I was there for an event and now time was wasted). I asked how much longer they would need and they said just 5-10 minutes. 15 minutes pass I go back in to check the status and the clerk starts yelling out names to pick up keys. I’m pretty big on HIPPA and privacy so I don’t believe that was appropriate for myself or other guests. The waiting area was full of people who I believe were also waiting for rooms. As she starts yelling my name I politely told her that she stated she would call via phone and she had not done so. She proceeds to hand me a complimentary bag of stale potato chips, off brand water, and mushed granola bars that felt like they’ve been mishandled. Once in the room at first glance everything seemed ok, before I can get settled good the front desk was calling to ask if my room was ok so I said it looked fine. In the room the air was set to Antarctica which we had a hard time adjusting, the filter looked Iike it needs to be replaced. The bathroom looked like it needed repairs behind the toilet and the shower had mold coming through the sealant where it looked like the handy man did the bare minimum. The water pressure in the shower sucked, looks Iike the shower head needed to be replaced. The next morning on our way out they had breakfast out but said we couldn’t eat unless we had a voucher. We asked where were we supposed to get the voucher and she said during check-in. I see this little handwritten sign that barely anyone can notice located in the middle of the desk. The breakfast voucher was never offered. I think that this is ridiculous. The food looked terrible anyway old bagels, greasy sausages and not up to standard. I was very disappointed and I believe each guest should have the privilege of eating at a hotel that they spent almost $200 per night. Unacceptable!
Posted byCorporate
onMarch 21, 2025
Hi Valued Guest,
We appreciate you for being one of our IHG One Rewards members. Thank you for staying at the Holiday Inn Statesboro University Area and for the feedback.
We strive to offer a rewarding experience. I am sorry to miss the mark on your visit. I've shared your concern with our management team as a reference for the necessary improvements.
We look forward to offering a seamless experience on your next visit.
Yours in hospitality,
Jeraldine R. Case Manager IHG Hotels & Resorts Service
An upscale Heathrow airport business hotel with meeting rooms, a fine-dining restaurant and parking.
Crowne Plaza® London Heathrow T4 hotel is directly linked to Terminal 4 by a covered pedestrian bridge.
You can reach central London in half an hour on the Heathrow Express, and there is easy road access to technology companies on the M4 motorway. Our 4 well-equipped event spaces can cater for meetings or gatherings of up to 65 people.
At this hotel you can enjoy:
- Convenient connection to Terminal 4
- Restaurant, Bar and 24-hour room service
- All spacious rooms and suites include a desk
- 4 meeting rooms and a dedicated Meetings Director
- Sleep Advantage® programme to aid restful sleep
Our sophisticated dining options include fusion dishes and an Asian street-food counter in the elegant Urban Brasserie, and snacks in the striking Crowne Plaza Bar. The gym is open around the clock. Our luxurious and generous guest rooms all feature a desk, Smart TVs and free Wi-Fi, while dedicated Quiet Zones and premium bedding help guarantee a good night’s rest.
Very poor facilities no hot water poor response from staff and management - the solution was to upgrade - not helpful as room also had no hot water !!!!
Posted byCorporate
onMarch 21, 2025
Hi Mark,
Thank you for sharing your feedback and staying at the Crowne Plaza London Heathrow Turnpike 4. We appreciate you joining our IHG One Rewards program and for choosing IHG Hotels and Resorts for your travel needs.
We aim for our guests to have a lasting impression of the brand. I am sorry for the issues you encountered. I shared your feedback with our hotel management team, and I'm confident they will take steps for improvement so this won't happen again. I also sent a private message to you.
Again, thanks for the feedback. We hope to welcome you back!
Sincerely,
Rosh D. Case Manager IHG Hotels and Resorts Service