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    February 14, 2017
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Located in historic Chester Pennsylvania the oldest city in Pennsylvania. The Candlewood Suites Philadelphia Airport Area Hotel provides a convenient location just ten minutes away from the Philadelphia International Airport. We are only five minutes away from Talen Energy Stadium and Widener University and 2 minutes away from Harrah's Casino with free shuttle service provided by the hotel. We are an Extended Stay All Suites property offering full kitchens with full size refrigerators, dishwashers, two burner stove tops, microwaves and dishes in all of our suites. Take time to hang out with the family outside at our gazebo equipped with two gas grills. Whether you stay with us for one night or long term stay our apartment like suites offer all inclusive amenities like free Wi-Fi to help keep you connected. We are pet friendly so you don't have to leave your companion at home. Take advantage of the Candlewood Cupboard, Lending Locker, guest self service laundry room, fitness center and business center all are available 24 hours a day. Come stay with us at the Candlewood Suites Philadelphia/Chester Pennsylvania.
 
Overall
2 out of 5
2 out of 5
N/A
By Snub Taylor from PA
Checked in and got to my room and TV would not work. Had dinner reservations and on my way out mentioned it to the desk and was told they were look in to it. Got back, still didn't work. There also was a noisy fan on something in the room, not sure if it was the refrigerator or the heater. Lastly there was not enough parking. Had to park on the street behind the hotel while a Mustang was parked out from since before I arrived until I checked out running and with someone in it. Not sure if it was a dealer or a pimp. Definitely the worst experience I have had at a Candlewood.
Customer avatar
Posted by
onApril 7, 2025
Hello Snub Taylor,
I welcome your thoughts, and we are grateful you chose to stay at our Candlewood Suites Philadelphia - Airport Area, where you have space to settle in. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
At the new Candlewood Suites Jackson-Pearl hotel convenience and comfort are our hallmarks. Located off I-20, exit 48, Candlewood Suites Jackson-Pearl is the only extended stay hotel in the area. Minutes from downtown Jackson, MS or the Jackson-Evers International Airport, it is the ultimate hotel for the business traveler. Candlewood Suites Jackson-Pearl is 100% smoke free facility, convenient to many of your favorite "sit-down" restaurants. For a quick meal, there are several national fast food restaurants nearby. Guests wanting to "dine-in" can use the fully stocked Candlewood Cupboard for breakfast, lunch and dinner options, plus an assortment of sodas and snacks. At Candlewood Suites Jackson-Pearl, we put the amenities where they really count, in your room. Sleep soundly in our "Comforts of Home" bedding. Cook a meal in the fully equipped kitchen. Relax in the recliner while watching movies from our free video library. Check email with free, high-speed Internet. Work off stress in our free, 24-hour Candlewood Gym. Do laundry in the free, guest laundry room, or send it out with our same day, valet laundry service. We even welcome pets. Candlewood Suites Jackson-Pearl....Consider Us Home.
 
Overall
2 out of 5
2 out of 5
Poor service
By Benjamin from Pearl MS
Very poor quality. Tv did not work. Bed very worn. Outlets did not work. No help from staff
Customer avatar
Posted by
onApril 7, 2025
Hello Benjamin,
I welcome your thoughts, and we are grateful you chose to stay at our Candlewood Suites Pearl, where you have space to settle in. We value you as an IHG® One Rewards Silver Elite member and your loyalty to our brands since 2000.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Visit our newly renovated hotel! Relax at the Holiday Inn Express & Suites-East and start your day with our new fresh, hot breakfast which includes fresh bacon and eggs, pancakes and delicious cinnamon rolls. Choose from our king or double queen standard rooms or spacious suites. Each equipped with microwave, refrigerator, & LCD HD TV. Enjoy our brand new fitness center or our seasonal outdoor pool. Also, for your convenience, we have a business center, and spacious meeting facilities. We have easy access to I-40/Business 85, and are located just three mi. from UNCG, NC A&T State University, Bennett College, Greensboro College and the historic downtown area. Other area attractions include Greensboro Coliseum, home of the ACC Basketball Tournament, Gateway University Research Park, Newbridge Bank Park, home of the Greensboro Grasshoppers baseball, Barber Park, Koury Convention Ctr., Four Seasons Mall, WET N WILD Water Park, NC Zoo at Asheboro, Richard Petty Museum & Victory Junction Gang Camp and Richard Childress Vineyards & Racing. The hotel is in close proximity to transportation centers such as Amtrak and Greyhound Stations. Nearby companies include UPS, Lorillard, VF Corporation, KMART Distribution Ctr., ZINK Imaging, & Replacements. Also, convenient to International Home Furnishings Market & Piedmont International Airport. Book your reservation now to take advantage of our great hotel deals, & packages!
 
Overall
3 out of 5
3 out of 5
Fire Alarm @ 6am
By DC-trip from Georgia
The fire alarm sounded (& woke us up) at 6 am. It went on & off 3 times & the fire department showed up. My husband & I and one other guest were the only ones to go outside until the fire department finished checking out the hotel. Other guests were ignoring the fire alarm as they ate breakfast. It turns out someone burned toast, but there was no hotel employee around to direct people or let guests know if it was a false alarm.
The room was ok for the price. There was only one elevator so when a bus load of people showed up to check in, there was a wait for the elevator.
Customer avatar
Posted by
onApril 7, 2025
Hello DC-trip,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Greensboro-East, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Modern comfort meets prime location at Holiday Inn Express & Suites Toledo South – Perrysburg, nestled in the heart of Levis Commons Shopping Center. Wake up to our extensive complimentary Express Start™ Breakfast buffet featuring hot favorites like farm-fresh eggs, crispy bacon, signature cinnamon rolls, and freshly brewed coffee. Step outside to discover premier shopping, dining, and entertainment right at your doorstep, plus we're just 15 minutes from Bowling Green University. Business travelers appreciate our proximity to major corporations including Chrysler, First Solar, Magna, Owens-Illinois, Walgreens, Fed-Ex, Promedica, Mercy, and Ohio Cat. Our versatile meeting venues, Business Center, and 24/7 Market support your professional needs. After starting your day with our hot breakfast spread, energize in our 24/7 Fitness Center or unwind in our heated indoor saltwater pool. Whether you're here for shopping at Levis Commons or business meetings, our location puts you steps from everything you need. From free Wi-Fi to complimentary parking and our signature hot breakfast, we ensure your Toledo stay combines convenience with comfort!
 
Overall
3 out of 5
3 out of 5
Don't let the name fool you.......
By Warrenw3000 from Carencro, LA
Just because of the name don't mean that it will have it standards. Was there for work & there was an issue with booking & was charged 3 days (wasn't supposed to) & it took a couple of days to explain, some receptacles didn't work, lights switches were kinda weird, had to go downstairs to get towels on multiple occasions, the trash from my room was not taken out regularly, certain individual at the front was almost never there, fire alarm went off a couple times at late hours but all of the negatives but what made up for it was the guy at the front desk by the name of Aaron! Was a special guy! Always has a pleasant attitude, always greeting us come in or leaving, anything we needed, he was on top of it! Special guy!
Customer avatar
Posted by
onApril 7, 2025
Hello Warrenw3000,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Toledo South - Perrysburg, where our guest's needs matter most. We value you as an IHG® One Rewards Gold Elite member and your loyalty to our brands since 2025.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
At Holiday Inn & Suites Orlando – International Dr Theme Parks, we are a sensory-inclusive hotel that prides itself on taking care of our guests. Our contemporary flair and modern amenities offer easy access to everything you need. From on-site dining to a marketplace, well-equipped Fitness Center, Business Center, heated outdoor pool, and a free shuttle to the parks, we have it all. Located just off International Drive in Lake Buena Vista, we are near Orlando’s top attractions. Our friendly shuttle staff can escort you to and from Walt Disney World Resort®, Universal Orlando®, and SeaWorld®, free of charge. Discovery Cove, Orlando Vineland Premium Outlets, downtown businesses, restaurants, and nightlife venues are also within a few miles of our hotel, making us the perfect home base location.
 
Overall
3 out of 5
3 out of 5
Comfortable and quiet room
By Matt from Grandville Mi
Overall experience was very good, however we did not like the additional $19 dollar per night to park our car, was not expecting that, also the additional fee for breakfast each morning. The morning breakfast staff was awesome, very friendly and professional. The evening staff was not nearly as good or professional. breakfast food was very good lots of options, dinner was limited and average at best.
Customer avatar
Posted by
onApril 7, 2025
Hello Matt,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Hotel And Suites Orlando Interstate-Drive - Theme Parks, where travel is a joy for all. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express and Suites Columbus-Polaris Parkway hotel offers complimentary high speed internet, Fitness Center, guest laundry and a heated indoor pool. Corporate travelers will appreciate such amenities as a 24-hour Business Center with Internet, print, copy and fax services, high-speed wired and wireless Internet, and guest link. We offer our Express Start Breakfast Bar, a hot breakfast complimentary to all guests. Our great location is nestled in the heart of Polaris Parkway close to Polaris Fashion Place, fine dining such as Eddie Merlot's, many family restaurants and major corporations including Mettler Toledo, Microsoft, JP Morgan Chase and Nationwide Insurance. Whether you're looking to dive into a refreshing swim, improve your fitness, or simply relax, our indoor heated pool offers the perfect escape all year round. Wristbands are required based on occupancy of the room determined by room type. We do not allow parties.
 
Overall
3 out of 5
3 out of 5
Good room but terrible gym
By Holly21 from WV
The stay at this hotel was fine. The breakfast was good and the Staff was incredibly friendly and helpful. However the gym had missing weights and 1 of 2 treadmills was broken. Considering that in this time many people consider working out very important even on trips and time off, this was very disappointing. Fitness areas should be checked and more attention spent on making sure things are in good working order.
Customer avatar
Posted by
onApril 7, 2025
Hello Holly21,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Columbus - Polaris Parkway, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Nestled in Southwestern Michigan, the Avid Hotels Kalamazoo East is easily accessible from Interstate 94 and US 131. This halfway point between Chicago and Detroit is located right off Interstate 94. We are located within a few miles of the Kalamazoo / Battle Creek International Airport, Wings Event Center, Kalamazoo County Expo Center, and the Air Zoo Aerospace & Science Museum. We are also just minutes away from Western Michigan University, K Wings Stadium, and the many breweries that make Kalamazoo one of the top ten beer cities in the US! While in town be sure to check out the Gilmore Car Museum and Timber Ridge Ski Resort. Modern and comfortable, our rooms have been specially designed for sound sleep with a top of the line mattress. Each room offers a high-quality mattress & bedding, energizing shower & toiletries, black-out roller shade, desk, storage area and USB ports. Seamlessly stream from your device to the 55” TV with free in-room WiFi. Kick-start your day with our grab-and-go good all round breakfast. Choose from a selection of a hot egg scramble bowl/sandwich muffins, bagels, yogurts, fruits, oatmeal and cereal, hard-boiled eggs & breakfast bars, plus fresh bean-to-cup coffee and a variety of juices. Our gym is open 24/7 for you to workout. We provide a wide range of equipment for cardio, weight-training and resistance, including treadmills, spin bikes, & elliptical trainers. We also provide yoga mats, balance balls and ear buds.
 
Overall
2 out of 5
2 out of 5
Yuck city
By Jseibs from Boyne City, Mi
Crumbs everywhere, no conditioner, French fries under the bed, goop on light switch and chair, crayon on the wall… yuck.
Customer avatar
Posted by
onApril 7, 2025
Hello Jseibs,
Welcome to the future of everyday travel where the rest is easy. I am sorry to learn about what happened. I’m sorry to hear about your experience. I’ve shared your feedback with our hotel management, and I’m confident they will use it to enhance our service.
We appreciate you as one of our valued members of IHG One Rewards and for staying at the avid hotels Kalamazoo East
We look forward to providing you with a better experience in the future.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Tampa-Westshore is exceptionally located in the Westshore Business District, near top attractions, including Raymond James Stadium and International Mall. The close proximity of Tampa International Airport as well as the Tampa cruise port makes this Tampa hotel ideal for your next trip. Hospitality is our only business and our team is prepared to show you why this hotel is consistently in the top 20 of all Tampa Hotels. Whether you’re traveling for business or pleasure, you will appreciate our upgraded rooms, complimentary internet, complimentary airport shuttle, an outdoor heated pool, a 24-hour fitness center, and our full-service onsite restaurant The Bar 700. We offer complimentary shuttle transportation from TIA and also within 2 miles of the hotel. We have over 12,000 sq. feet of onsite event space and ample parking which also makes this a great destination for meetings, trainings and social events. The meeting space is located in one private area on the ground floor with dedicated access to parking and entrances.
 
Overall
3 out of 5
3 out of 5
Broken A/C and no accommodations
By Lele
The expectations I have for this Holiday Inn exceeds my expectations for other locations and unfortunately, the hotel fell short of that. The air conditioning unit in my room was broken and while I appreciate the fact that we were given a different room, no other accommodations were offered for the inconvenience. Additionally, there was no hot water and the tub got full while taking a shower.
Customer avatar
Posted by
onApril 7, 2025
Hello Lele,
Thank you for being a Silver Elite member of IHG One Rewards and for choosing to stay at our Holiday Inn Tampa Westshore - Airport Area.
Our goal is to leave our guests with irresistible smiles during their stay, so I’m sorry to hear about your recent experience. Your comments have been forwarded to hotel management and will help us enhance our service.
We would be delighted to host you again when you return to the area.
Yours in hospitality,
Jega S.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to Palm Coast, Florida Palm Coast is a hidden gem nestled along Florida's Atlantic coast. It offers a perfect blend of natural beauty, outdoor adventures, and a laid-back atmosphere. Whether you're seeking relaxation, excitement, or a taste of local culture, you'll find it all here. Highlights of Palm Coast Stunning Beaches - soak up the sun Palm Coast is a golfer's paradise renowned for world-class golf courses. Tee off at one of the many championship courses Explore Princess Place Preserve and Flagler Beach State Park. Immerse yourself in Palm Coast's rich history by visiting historic sites like the Flagler Museum and the Old Kings Road Historic Indulge in delicious local cuisine featuring seafood and lots of Southern hospitality. Popular Things to Do Visit Flagler Beach: This charming beach town has a laid-back atmosphere, boutique shops, and delicious seafood restaurants. Explore St. Augustine: Take a day trip to the historic city of St. Augustine, the oldest continuously occupied European settlement in North America. Hike the Florida Trail: Experience the beauty of the Florida wilderness by hiking a portion of the Florida Trail, which passes through Palm Coast. Enjoy stunning views, diverse ecosystems, and the opportunity to spot wildlife. We hope you enjoy exploring Palm Coast and creating unforgettable memories. Enjoy your stay!
 
Overall
5 out of 5
5 out of 5
Newly remodeled and clean. Nice stay.
By Richard M from Homosassa, FL
Nice, clean, and newly remodeled. Staff was friendly and very accommodating to our needs. Will stay here again in the future.
Customer avatar
Posted by
onApril 7, 2025
Hi Richard,
We're so glad you had a great time during your stay and found our team to be welcoming and flexible. It's wonderful to hear that our recent updates resonated with you. We can't wait to have you back again whenever you're ready. Thank you for sharing your positive experience with us!
-The Staff at Holiday Inn Express Palm Coast
0points
0of 0voted this comment as helpful.
 
Enjoy the Best Among Mystic, Connecticut Hotels When it comes to convenient and affordable accommodations, you can have it all at the Holiday Inn Express® Hotel Mystic . Located just off Interstate 95 at Exit 90, our Mystic, Connecticut hotel's just the place for business and leisure travelers in New England. Our hotel's near the Mystic Seaport and adjacent to the Mystic Marinelife Aquarium, providing fun for the entire family. Feel free to enjoy the various sea life exhibits at the aquarium before you take a stroll through the Olde Mistick Village for a glimpse of historic New England life. Adults can also make plans to test their luck at the Mohegan or Foxwoods casinos while visiting us in Mystic, Connecticut. Our hotel's corporate guests love our finely appointed business center. We provide e-mail, fax, copy and print services, so feel free to catch up on some work outside of the office. In addition, we offer free high-speed Internet access throughout the hotel, allowing our guests to surf the web from anywhere in the building. Other hotel's amenities near the Mystic Seaport just can't compare to our list of complimentary perks. A well-equipped fitness center is available if you want to burn off extra calories, along with a relaxing indoor pool. Be sure to stop in and fill up with our free Express Start hot breakfast before you head out for a day of sightseeing. "Stay Smart" when you stay at our Mystic, Connecticut hotel!
 
Overall
5 out of 5
5 out of 5
Bed was comfortable and king bed had king pillows
By Jimmy from Massachusetts
We came back to the hotel because of a previous positive experience and this time did not disappoint. We will definitely be back here on our next trip to mystic
Customer avatar
Posted by
onApril 7, 2025
Hi Jimmy,
We deeply appreciate your return visit and are delighted that your recent stay exceeded your expectations once again. Knowing that you trust us for your future trips means a lot to us. Thank you for your loyalty and generous feedback!
-The Staff at Holiday Inn Express Mystic Groton Area
0points
0of 0voted this comment as helpful.
 
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