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Location information: Crowne Plaza Shanghai Xiayang Lake is the first international hotel in Qingpu district southwest of Shanghai, located near the beautiful Xiayang Lake.5.2km from the G50 Hu Yu Highway ramp to hotel,9.3km to Zhujiajiao ancient water town and 19.9km to Shanghai Hongqiao International Airport. National Exhibition and Convention Center (Shanghai) is now the largest single building and exhibition center in the world, located at the center of Shanghai Hongqiao CBD, upon the Subway Line 2, beside Hongqiao transportation hub. The Convention Center is only 18km highway from hotel and the whole course unimpeded. Hotel profile: Crowne Plaza Shanghai Xiayang Lake offers 313 elegantly designed rooms, including superior, deluxe, club rooms, Crowne Executive Suite, Parent-child suite and Crowne President Suite. The hotel has 13 interesting theme rooms for parents and children family. There are dolls, trojans, flying chess and small trains in the children's theme room. There are also children's bathrobes, slippers, children's bathing supplies, etc. specially prepared for children. In addition, the hotel is equipped with small zoo, indoor children's Park and other recreational facilities. The hotel's executive floors are especially designed, offering a host of unique services, including a spacious Club Lounge. Rooms for the disabled are also available.
 
Overall
5 out of 5
5 out of 5
整体体验还不错
By Anonymous from Nanjing
整体体验较好,房间很安静,睡眠质量较好,外面可以看到夏阳湖,景色很好,早餐也不错,除了大厅灯光过于昏暗?
Customer avatar
Posted by
onMarch 23, 2025
尊敬的客人:您好!感谢您选择入住上海夏阳湖皇冠假日酒店。上海夏阳湖皇冠假日酒店是集商务、亲子、旅行元素为一体的多元酒店。酒店拥有优越的地理位置,可便捷前往朱家角古镇、欢乐谷、万达双主题乐园、奥特莱斯等游玩景点。诚意恭候您再次下榻上海夏阳湖皇冠假日酒店!韩伟东 上海夏阳湖皇冠假日酒店总经理
0points
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Welcome to Holiday Inn Shenzhen Donghua! Shenzhen Donghua Holiday Inn Hotel is located in the central area of Nanshan, adjacent to the Hi-tech Park. It is adjacent to Shenzhen Bay Port and Shekou Cruise Center (from which you can get to Hong Kong). The hotel has two direct lines nearby: 550 meters walking distance to Metro line 11, Nanshan station. The other Line 9 is right at the hotel entrance. It is one of the nearest international brand hotels to Shenzhen airport, and you can drive 45 km to Shenzhen Guanlan golf course. The hotel has 352 rooms, 3 restaurants of different styles, well-equipped gymnasium and indoor constant temperature swimming pool, with a total area of 783 square meters, meeting space to meet your different needs.
 
Overall
5 out of 5
5 out of 5
Old hotel but services are good
By Steven from Shanghai
- staff speaks good English/Japanese, friendly and helpful.
- valuable hotel option, close to subway station
- bathroom might have mouldy smell, at acceptable level, given the hotel is ~30years
Customer avatar
Posted by
onMarch 23, 2025
Dear Guest ,
Thank you for taking the time to provide feedback with regards to your recent stay at Holiday Inn Shenzhen Donghua. Hotel is located in the central area of Nanshan, adjacent to the Hi-tech park. It has two direct lines nearby. 550 meters walking distance to Metro line 11, Nanshan station.We will share these with our team so that we can continue to improve our services.
Once again, we very much look forward to welcoming you back to our hotel.
Thank you!
Sincerely,
Marketing and Communication
0points
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InterContinental Kaohsiung is ideally located in Asia’s New Bay Area, just a 15-minute drive from Kaohsiung International Airport and Main Station, with Sanduo MRT station steps away. The hotel features 253 elegant rooms, an indoor pool, and five signature restaurants. Explore nearby attractions such as Pier 2 Art Center, Kaohsiung Music Center, Love River, Sanduo Shopping District, Kaohsiung Exhibition Center, and the iconic 85 Sky Tower—your gateway to discovering the city.
 
Overall
4 out of 5
4 out of 5
No.1 favourite hotel in Kaohsiung
By CCinz from Vancouver
Intercontinental Kaohsiung is our no.1 choice favoueite hotel in Kaohsiung. Love the service, room view and all the sweet little details they care to present to us every night. Love this hotel! Will always stay here!
Customer avatar
Posted by
onMarch 23, 2025
Dear CCinz,
Thank you for taking the time to tell us about your experience at InterContinental KAOHSIUNG.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing InterContinental, and if I can be of assistance to you, please contact me directly.
Sincerely,
Joseph Liu
Assistant Front Office Manager
0points
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Crowne Plaza Nanning City Center is located in the central of ASEAN Business area, surrounded by bustling shopping and dining venues such as The Mixc. Easy go to everywhere with the subway access. Hotel has 364 high floor guest rooms with modern style and stunning city view. 2 ballrooms which is over 800 sqm and 9 meeting rooms provide flexible options for any meeting requirements. The well established and locally famous Hoyo Chinese restaurant and Yi cafe, provide a variety of dining options. Crowne Plaza Nanning City Centre is an ideal choice for both business and leisure travelers.
 
Overall
3 out of 5
3 out of 5
Very disappointed in Executive Lounge
By Zhuhai regular visitor from Singapore
No wine no liquor during the happy hour cannot be happy!
Customer avatar
Posted by
onMarch 23, 2025
Dear Guest,
We very much appreciate your feedback regarding your recent stay at Crowne Plaza Nanning City Center,Thank you for bring this up to our attention, and it is always important for us to receive constructive comments like yours that we can strive to continuously improve the quality of our services and products as a 5 star international hotel quality. I’ve shared your comments with the team already.Look forward to serving you again in a not-too-distant future. Wish you all the best!
Yours sincerely,
Jeffery Xu
General Manager
0771-5958888
gsm@cpnanning.com
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Tainan situated in Anping District with rich natural environment, historical and cultural attractions. Only 20 to 40 minutes drive from Airport, Train Station and High Speed Rail Station. 5 minutes away from Taijiang National Park and Sicao Mangrove Green Tunnel; just walking distance to the famous Anping Old Fort and Anping old street. The distance to Tainan City Government and Tainan City Council is approximately 5 kilometers, which also meets the needs of corporate and business visits. The hotel architecture features a mixture of modern design and local culture. Hotel Lobby incorporates the Tainan 400th Anniversary visual featuring four standard colors: Red-Tainan Martial Temple, Blue- Blueprint Cultural & Creative Park, Orange-phoenix flower,and White-Khun-sin sand beach. This sentiment not only expresses Tainan’s confidence and pride to the world, but also conveys the expectation of where Tainan is headed in the future. Crowne Plaza Tainan will be your ideal choice among the 5-star hotels in southern Taiwan, whether it is for a holiday, business meeting, or romantic wedding.
 
Overall
3 out of 5
3 out of 5
住宿體驗很好但餐飲體驗很糟糕
By JK520 from PINGTUNG
住過數次但我無法理解為什麼早餐元素餐廳的煎蛋廚師每次都是要死不活的?無法要求熱衷於工作但是煎蛋是廚師最基本的工作.顧客站在煎蛋選項的立牌前面不是視若無睹就當作沒看到,之前游主廚在時候會巡場觀察顧客需求跟食物味道,現在沒有了主廚後廚師都在擺爛,彩豐樓餐巾紙皺巴巴,元素餐廳的餐巾紙一樣皺巴巴,你們連基本餐巾紙品質都無法顧好.餐點品質如何令人信任?客戶來住宿花費是來享受品牌帶來的質感跟信任.如果無法改變還是將整個餐飲關閉少養些閒人為佳,相較之下前台跟服務中心給予的服務就相當穩定,我借腳踏車時候還會先提醒外頭飄雨,腳踏車還安裝閃燈跟手電筒,但是你們是套用了皇冠酒店品牌並不是一般旅館或民宿,給予客戶相對價值下,花費才有意義.下次我再度蒞臨使用早餐時候我會全程錄影起來,讓貴飯店高層看看到底哪些閒人敗壞大員皇冠這個品牌
Customer avatar
Posted by
onMarch 23, 2025
Dear JK520 guest, Hello,
Thank you very much for your long-term support and feedback to Crowne Plaza Tainan. After receiving your message, our entire team has conducted a deep review. We are deeply sorry for the gap and disappointment you felt in this dining experience.
The specific issues you mentioned, such as the negative attitude of the service staff in the omelette area of ​​Element Restaurant, the lack of chef patrolling and careful management, and the quality of napkins not meeting the standards of a five-star brand, have made us reflect deeply. We attach great importance to every point you point out, which is not only related to customer experience, but also involves the display of brand value and the maintenance of trust.
We have immediately convened a department meeting and asked the catering supervisor to review the work attitude and service quality of the front-of-house and back-of-house staff, and at the same time make adjustments and retrain on-site service procedures, food delivery conditions and equipment preparation. Management vacancies at the chef level are also being actively filled to ensure that there are always professionals on site to control quality and details. In addition, napkins and other supplies will be completely replaced and quality controlled to respond to your concern about the "five-star quality".
Thank you very much for your recognition of the front desk and service center team. This is a balanced and important reminder to all our colleagues in the hotel. We will extend this stable performance to the overall service process so that every VIP can feel consistent quality and warmth from check-in, dining to check-out.
Finally, regarding the part you mentioned that may be reflected in the video in the future, we fully respect your rights and sincerely invite you to contact me or the catering manager at any time. We are willing to face every detail and actively improve.
Thank you for reminding us through your actions: "With the name of Crown, there is a promise to be fulfilled." We look forward to your visit again and seeing our changes and progress in person.
Sarah Line General Manager
Crowne Plaza Tainan
0points
0of 0voted this comment as helpful.
 
The hotel is ideally located in Hongqiao Business District. The hotel is about 3.7km away from Shanghai National Convention and Exhibition Center and Xujing station of Metro Line 2. It is also about 5.1km away from Hongqiao Business District. Holiday Inn Shanghai Hongqiao West is equipped with an all-day dining restaurant, executive club, lobby lounge, Crossroads Pub, Chinese restaurant, Japanese restaurant, Business Center, gym and spa, which gives guests a taste of global delicacy without stepping out. The hotel offers also laundry service, currency exchange, tickets service, etcetera; the neighbouring office building holds a convenience store, Italian bistro and chafing dish restaurant. Holiday Inn Shanghai Hongqiao West provides with 400 elegant guest rooms including executive floors and 38 suites. All rooms feature high-speed broadband and wireless internet access, LCD TV with satellite channels, IDD&DDD and voicemail, in-room safe, hairdryer, iron and ironing board. There are over 2600 square meters of modern meeting facilities, making Holiday Inn Shanghai Hongqiao West a perfect choice to host various conferences and events. The hotel meets all guests’ needs since it is surrounded by a vast variety of tourist attractions and amenities including Zhujiajiao Ancient Town, Sheshan National Park as well as Happy Valley, Bailian Outlets Plaza, Carrefour, Yintao Golf Club and Decathlon.
 
Overall
5 out of 5
5 out of 5
Very high volume
By Babon from Los Angeles
Very Very good. Warm and thoughtful service. always stay back.
Customer avatar
Posted by
onMarch 23, 2025
Dear guest, thank you for your rating and feedback. We always adhere to the service philosophy of treating people sincerely, providing service with a smile and being attentive to our guests. Thank you again for your choice. We wish you a pleasant journey and look forward to seeing you again! - Hotel General Manager
0points
0of 0voted this comment as helpful.
 
Located in the centre of the Hangzhou’s business district, Qianjiang New Town, InterContinental Hangzhou is uniquely designed with a golden globe architecture, which makes it the city’s landmark. InterContinental Hangzhou is also adjacent to a station on Metro Line 4&7, providing easy access to West Lake, train stations, airport and shopping districts. We boast magnificent views of the Qiantang River, Light Show and Musical Fountain. We have 384 guest rooms and 6 restaurants plus swimming pool.
 
Overall
5 out of 5
5 out of 5
服务好
By Leon
服务一流,细致周到。主动询问住店体验,并对提出的意见都有落实和及时反馈。
Customer avatar
Posted by
onMarch 23, 2025
尊敬的客人,感谢您近期选择入住杭州国际会议中心洲际酒店。很荣幸酒店的服务品质获得您的认可。酒店坐落于繁华的钱江新城商业中心,周边环绕着钱塘江、市民公园、大型购物商城以及交通便利的地铁。您的赞扬已与服务团队进行了分享,这将激励我们继续以热忱细致的态度捕捉个性化的宾客需求,积极响应,精益求精,不断创造舒适惬意的非凡洲际体验。诚挚期待您的再次光临。总经理 Eric Kee
0points
0of 0voted this comment as helpful.
 
The hotel is ideally located in Hongqiao Business District. The hotel is about 3.7km away from Shanghai National Convention and Exhibition Center and Xujing station of Metro Line 2. It is also about 5.1km away from Hongqiao Business District. Holiday Inn Shanghai Hongqiao West is equipped with an all-day dining restaurant, executive club, lobby lounge, Crossroads Pub, Chinese restaurant, Japanese restaurant, Business Center, gym and spa, which gives guests a taste of global delicacy without stepping out. The hotel offers also laundry service, currency exchange, tickets service, etcetera; the neighbouring office building holds a convenience store, Italian bistro and chafing dish restaurant. Holiday Inn Shanghai Hongqiao West provides with 400 elegant guest rooms including executive floors and 38 suites. All rooms feature high-speed broadband and wireless internet access, LCD TV with satellite channels, IDD&DDD and voicemail, in-room safe, hairdryer, iron and ironing board. There are over 2600 square meters of modern meeting facilities, making Holiday Inn Shanghai Hongqiao West a perfect choice to host various conferences and events. The hotel meets all guests’ needs since it is surrounded by a vast variety of tourist attractions and amenities including Zhujiajiao Ancient Town, Sheshan National Park as well as Happy Valley, Bailian Outlets Plaza, Carrefour, Yintao Golf Club and Decathlon.
 
Overall
5 out of 5
5 out of 5
Comfortable hotel facilities and friendly hotel team
By Knight from Dalian
Excellent stay experiences. Great location in expo zone, nice food, and friendly staffs, especially the reception team, James, Alex, Tommy, Maggie, Nico, Diana.
Customer avatar
Posted by
onMarch 23, 2025
Dear guest, thank you for your favor. Our hotel is located in the center of Hongqiao Hub, close to the National Exhibition and Convention Center of Shanghai, with convenient transportation. There are three restaurants and a lobby bar of different styles in the hotel for your choice. Whether it is Chinese or Western cuisine, or a rest and a drink, they are all good choices. We are looking forward to seeing you again! Wish you a pleasant journey! - Hotel General Manager
0points
0of 0voted this comment as helpful.
 
Enjoy innovative design and sweeping Shanghai views at the soaring Holiday Inn Shanghai Pudong centrally located in Pudong Business District. The hotel is 38 kilometers from Pudong International Airport and 5 kilometers from the Shanghai New International Exhibition Center, near Metro Line 2/4/6/9 to speed you around the city. The hotel offers 352 contemporary guest rooms with high-speed Internet. Make use of our seven high-tech meeting rooms including one ballroom, and six breakout rooms. Holiday Inn Shanghai Pudong is not only a place that mixes fashion and elegance, but also a resort for you to enjoy and unwind during your leisure time or business trip.
 
Overall
2 out of 5
2 out of 5
Room charge was over-charged
By Kenichi from Dusseldorf
Hotel charged RMB1757.52 instead of RMB1575.52.
The invoice shows RMB1575.52.
Although I sent a request to refund the balance, I haven't received any answer.
Customer avatar
Posted by
onMarch 23, 2025
Dear IHG Rewards Club Member,
Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn Shanghai Pudong. We would like to take this opportunity to apologize for the room charge may have caused you. Your comment about the refund problem has been documented and will certainly be looked into. We will give you the feedback as soon as possible, and we will keep perfect training of our staff. Once again, we thank you for your feedback and look forward to your continuous support in the near future. Thank you!
Sincerely,
0points
0of 0voted this comment as helpful.
 
InterContinental Zhuhai is located alongside the picturesque Qinglv South Road of Zhuhai. The Hotel is adjacent to Gongbei/Macau port, Zhuhai rail station and confronting Hong Kong-Zhuhai-Macau Bridge. The hotel offers 324 contemporary guest rooms and suites, each with floor-to-ceiling windows overlooking panoramic sea view or city view. With over 2,000 sq mtr meeting and event space, the hotel delivers True Hospitality and prestigious InterContinental Life to guests from all around the world.
 
Overall
5 out of 5
5 out of 5
very good experience
By polo
i use points for stay, still get upgrade, thats cool
Customer avatar
Posted by
onMarch 23, 2025
Dear guest,
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.
We hope you will visit us again and stay with us during your important moments.
Sincerely,
Hotel General Manager Jimmy Wang
0points
0of 0voted this comment as helpful.
 
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