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Shanghai, a modern city without losing its quaint charm, has the laudatory name of "Oriental Paris" and the prosperous social scene has added some different flavour to the city. The hotel is located in the core area of Pudong International Airport, which is about 2.7 kilometers away from Pudong International Airport. It provides shuttle buses to and from Pudong Airport every day, so that you don't have to run around. Maglev train and Metro Line 2 are also close at hand. It takes about 8 minutes by high-speed maglev train to reach the urban financial and trade zone and about 20 minutes by car from Shanghai Disneyland . The hotel adopts the "new generation" design to create a shared "Great Room" integrating work, leisure and catering. During the breakfast period, you are welcome to enjoy the daily buffet breakfast with Chinese and Western dishes. In other periods, the hotel will provide you with flexible work and leisure modes, implement the spirit of satisfactory service, and meet your accommodation requirements in an all-round way. In addition to 216 guestrooms, the hotel also has one standard conference room with vending machine and other self-service facilities are available to meet your multi-level needs and bring you more convenience and happiness. Whether on vacation or business, make Holiday Inn Express Pudong Airport become the ideal choice for you to visit Shanghai Pudong.
 
Overall
5 out of 5
5 out of 5
Clean hotel, better transportation service to airport
By KK8422 from Shenyang China
Clean hotel, better transportation service to airport , breakfast prepared
Customer avatar
Posted by
onMarch 23, 2025
Dear guest,
Thank you for staying at Holiday Inn Express Pudong Airport. We're glad you found our hotel clean. Regarding the transportation service to the airport, we're constantly striving to improve. Your feedback helps us identify areas for enhancement. We hope to serve you better in the future and look forward to your next visit.
Best regards,
Holiday Inn Express Pudong Airport Team
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Holiday Inn & Suites Xi'an High-Tech Zone is ideally located in the heart of Xi'an's High-Tech Industrial Zone, within the mature commercial and living area of Daduhui. The hotel's superior location offers convenient transportation for both business and leisure travelers, surrounded by a variety of characteristic restaurants and entertainment shopping venues. It takes only 5 minutes to the Tang City Wall Ruins Park and the Yanpingmen Station of Metro Line 3, with easy access to famous historical sites such as the Shaanxi History Museum, Bell and Drum Tower, and the Big Wild Goose Pagoda. The hotel has 216 rooms including 70 suites, aiming to provide a place for business travelers to rest and a comfortable haven for families to stay for extended periods. All rooms are equipped with ovens, induction cookers, and combined washing machines. Furthermore, the hotel specially designs the parent-child rooms for family travelers. Holiday Inn & Suites Xi'an High-Tech Zone is the best choice for business travelers, family travelers, and those staying in Xi'an for an extended period.
 
Overall
5 out of 5
5 out of 5
Convinience envirement
By Sunrise from Beijing
Shoping and eating around the building are easy and high grade
Customer avatar
Posted by
onMarch 23, 2025
Dear guest, your simple compliment truly fills us with profound gratitude. We are delighted that you are satisfied with our hotel and services. We are thrilled to hear about your pleasant stay with us, and we will continue to maintain our warmth, looking forward to meeting you again.
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Nestled in the very heart of Kowloon’s bustling city centre, the Holiday Inn Golden Mile Hong Kong offers business and leisure travellers a vibrant location, contemporary conveniences, and all the luxuries of home while away. The hotel provides 621 invitingly comfortable twin, double or king size beds equipped guest rooms and suites, Executive Club floors, award-winning restaurants, bar, function rooms, a landscaped rooftop pool, a state-of-the-art health club and free Wi-Fi. To secure our guests’ safety and their property, a key card is required to access the elevator to the guest room floors from 2/F-18/F. We welcome kids with open arms and help families save money with our Kids Stay & Eat Free guarantee. Kids aged 12 and under eat free at breakfast when dining with an adult. Plus to make your stay even more affordable, kids aged 12 and under stay for free when sharing their parents’ room. Holiday Inn Golden Mile Hong Kong hotel is located in Tsim Sha Tsui Hong Kong that adjacent to the Mass Transit Railway (MTR) which leads to Hong Kong’s major commercial and tourist districts. The famous Star Ferry is within five minutes walking distance and Hong Kong International Airport is just a forty-minute drive away.
 
Overall
1 out of 5
1 out of 5
Disappointing Customer Support at Holiday Inn Golden Mile (HK)
By YeYe from Belgium
Like the past 20 years, I had high hopes for my stay at Executive level of the Holiday Inn Golden Mile in Hong Kong, but unfortunately, my experience was overshadowed by a serious lack of customer support. Upon arrival, I misplaced my glasses somewhere in the hotel. I immediately informed the staff and asked for assistance in locating them. Over the course of two days, I followed up four times with different staff members at various levels, but each time, I was met with indifference and empty promises.
Despite my persistence, no real effort seemed to be made to help me recover my lost item. To make matters worse, when I requested a simple letter for my insurance company to confirm that I had reported the loss at their property, they outright refused. This lack of basic courtesy and support was incredibly frustrating.
What’s even more disappointing is that the hotel showed no willingness to take responsibility or offer any form of immediate or future compensation for the inconvenience caused, although I had to go to hospital with persisting headaches caused by wearing no glasses. It was clear they were unprepared to address guest concerns in a professional or empathetic manner.
A hotel of this standard and for the prices I paid, should prioritize guest concerns, especially when it comes to something as simple as lost-and-found assistance and basic documentation. Unfortunately, this experience left me feeling completely disregarded as a guest. I won’t be returning, and I wouldn’t recommend [Hotel Name] to anyone who values good customer service.
Customer avatar
Posted by
onMarch 23, 2025
I extend my sincere apologies for the lack of support you encountered during your recent stay at our hotel. Your feedback is invaluable, and I have addressed this matter with our team. I regret the inconvenience related to your misplaced glasses and the service you received. We are dedicated to enhancing our guest experience and hope to have the opportunity to surpass your expectations in the future. On behalf of everyone here at the Holiday Inn Golden Mile, thank you once again for choosing us, and I very much hope to have the opportunity to welcome you back one day, and the chance to impress you somewhat better than we did on this occasion.

Warmest regards
Carlos Souza
General Manager
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Nestled in the very heart of Kowloon’s bustling city centre, the Holiday Inn Golden Mile Hong Kong offers business and leisure travellers a vibrant location, contemporary conveniences, and all the luxuries of home while away. The hotel provides 621 invitingly comfortable twin, double or king size beds equipped guest rooms and suites, Executive Club floors, award-winning restaurants, bar, function rooms, a landscaped rooftop pool, a state-of-the-art health club and free Wi-Fi. To secure our guests’ safety and their property, a key card is required to access the elevator to the guest room floors from 2/F-18/F. We welcome kids with open arms and help families save money with our Kids Stay & Eat Free guarantee. Kids aged 12 and under eat free at breakfast when dining with an adult. Plus to make your stay even more affordable, kids aged 12 and under stay for free when sharing their parents’ room. Holiday Inn Golden Mile Hong Kong hotel is located in Tsim Sha Tsui Hong Kong that adjacent to the Mass Transit Railway (MTR) which leads to Hong Kong’s major commercial and tourist districts. The famous Star Ferry is within five minutes walking distance and Hong Kong International Airport is just a forty-minute drive away.
 
Overall
2 out of 5
2 out of 5
Terrible bathroom, foul smell at the shower area.
By Alice from PH
We had terrible experience as the room's bathroom smelled like puke. We reported a couple of times but they only send cleaner to put on air freshner to suppress the foul odor coming from the shower area. The exhaust fan is not working either. The staff didn't even offer to change a different room for us. Holiday inn express is definitely much better in terms of cleanliness compared to holiday inn golden mile.
Customer avatar
Posted by
onMarch 23, 2025
I deeply regret the unpleasant experience you had with the foul odor in your room's bathroom. Your feedback is crucial, and we are actively addressing the cleanliness and maintenance issues raised. Please do accept my sincere apologies for any shortfall in expectations. On behalf of everyone here at the Holiday Inn Golden Mile, thank you once again for choosing us, and I very much hope to have the opportunity to welcome you back one day, and the chance to impress you somewhat better than we did on this occasion.

Warmest regards
Carlos Souza
General Manager
0points
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Crowne Plaza Shanghai Hongqiao is located at the heart of Hongqiao CBD , 10 minutes walk to Shanghai Hongqiao Railway Station and metro line2,10,17. 5 minutes drive to the National Exhibition and Convention Centert and Terminal 2 of Shanghai Hongqiao Airport.Hotel is adjacent to Hongqiao Tiandi, Longhu Tianjie, Hongqiao Green Valley and other large comprehensive commercial squares. All kinds of shopping, catering, entertainment and other facilities gather to bring you a fashionable and convenient unique experience.Our hotel has 330 brand new and modern rooms. Caifenglou Chinese restaurant provides local and Cantonese delicious food. Market Place all day dinning restaurant adheres to the concept of healthy and bistro food. More than 1000 square meters of conference and banquet space provides a comprehensive guarantee for your business needs.
 
Overall
5 out of 5
5 out of 5
A Symphony of Speed and Culinary Excellence
By Richard from 中国
Nestled in the heart of Shanghai’s Hongqiao district, this hotel offers a modern urban luxury experience, just a 15-minute walk from Hongqiao Railway Station. The breakfast menu features silky eggs Benedict glistening under golden light, accompanied by the electrifying aroma of freshly ground coffee and freshly squeezed juice. The Executive Lounge surprises guests daily with its Happy Hour offerings.
Customer avatar
Posted by
onMarch 23, 2025
Dear guest,
We're truly delighted that you've experienced and so eloquently described the modern urban luxury our hotel in Shanghai's Hongqiao district offers. The proximity to Hongqiao Railway Station is indeed a convenience we aim to provide for our guests. Our team takes great pride in curating the breakfast menu, especially those sumptuous eggs Benedict, and ensuring the best coffee and juice. The Executive Lounge's daily Happy Hour is designed to bring joy to our guests. Your feedback is a great encouragement. We'll keep enhancing every aspect to make your future stays even more remarkable.
Best Regards
Kona Ke
General Manager of Crowne Plaza Shanghai Hongqiao
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InterContinental Shenzhen Dameisha Resort is a stylish, serene resort nestled between the beach and the mountains. Step out of the resort and onto the golden shores. Dine in our three restaurants and bars, lounge in five indoor and outdoor swimming pools, and relax in sleek, luxurious accommodations. For exceptional events, choose from one pillar-free ballroom and 10 inspiring meeting rooms.
 
Overall
5 out of 5
5 out of 5
Great Service and Nice View
By David
Good experience, and I will visit again at Summer time.
Customer avatar
Posted by
onMarch 23, 2025
Dear guest,
We are absolutely thrilled to hear that you had a good experience with us! Your kind words are truly encouraging and mean the world to our team. We're already looking forward to your return during the summer.
When you visit us then, you can look forward to even more amazing experiences. Our team will be working hard to prepare special summer - themed activities and exclusive offers just for you. Whether it's enjoying the warm sun by our pool, indulging in some refreshing summer cocktails, or exploring the local area's seasonal attractions, we'll make sure your next stay is unforgettable.
Thank you again for choosing us, and we can't wait to welcome you back!
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Crowne Plaza Beijing Sun Palace is located in Chaoyang District. It’s about 25km from the hotel to Beijing Capital Intl Airport. Famous scenic spots around include Yonghe Lama Temple, National Stadium (Bird's Nest), National Aquatics Center (Water Cube), China Science and Technology Museum, Chaoyang Park, Sanlitun, 798 Art Center. It is about 9.3 km from the hotel to The Forbidden City and about 65km to Badaling Great Wall. Guests can easily reach popular attractions like the Forbidden City, Wangfujing Walkway, Beihai Park, Nanluogu Alley, or take Metro Line 10 to Guomao Station and transfer to Line 1 Batong Line, which will take you directly to Universal Beijing Resort. Hotel is close to China Intl Exhibition Centre University of Intl Business and Economics and China Japan Friendship Hospital. The subway station nearby includes Shaoyaju Station (Line 10/13) and Guangximen Station (Line 13). Hotel features 514 well designed, spacious rooms and suites with panoramic views of the capital city. Various choices of innovative restaurants and bars include Rainbow Yunnan Restaurant, JUN Chinese Restaurant, The Market, and Lobby Lounge. Guests can also take a dip in the 6th floor indoor swimming pool or work out in the modern gym, as part of their relaxing stay here. For conferences and social events requests, the hotel stands out with its comprehensive facilities consisting of 2 ballrooms and 12 multiple function rooms, catering to different sizes of meetings.
 
Overall
1 out of 5
1 out of 5
Terribly disappointing experience and irresponsible service team
By rita
This hotel set up a metal parking cone in the wrong place, less than 20 centimeters away from the parking space, and the parking cone is located in the parking lane of the parking space to the parking lot exits, resulting in the guest rubbing the parking cone when leaving the parking lot. However, at the first time of the accident, none of the hotel staff cared about whether the guest was injured, and whether it was necessary to assist the guest in removing the parking cone, but rather the first time to call the traffic polic to divide the responsibility, clarify whether the guest needs to compensate the hotel for a traffic cone valued at less than RMB 100.
Thereafter, the hotel service staff asked the guest to reverse the car so as not to affect the access of other vehicles, resulting in secondary injuries to the guest's vehicle. The most unacceptable thing is that after the guests complained about the hotel's service attitude, the only answer given to solve the problem was “we regret it”.
Stay away from this hotel or you will only be humiliated if anything goes wrong.
Customer avatar
Posted by
onMarch 23, 2025
Dear Guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your feedback with us. We feel so sorry for the unpleasant experience you shared and we have a conducted an internal review of this matter and will enhance training for frontline staff and optimize the incident handling process. —— Crowne Plaza Beijing Sun Palace
0points
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The Ideal Setting to Experience the Best of Hong Kong A tranquil atmosphere and ideal location make Crowne Plaza Hong Kong Causeway Bay the best choice for business and leisure travelers among Hong Kong hotels. Our hotel is flanked by the high-end shops, restaurants, and businesses of Causeway Bay. Only 5 minutes walk from Times Square and Sogo shopping centers, 10 minutes drive from Hong Kong Convention and Exhibition Centre and 40 minutes drive from Hong Kong International Airport. Our 263 spacious guest rooms are equipped with the hi-tech facilities to help you stay productive, including free WiFi. Each room offers a stunning view over the city or Happy Valley Racecourse, home to world-famous horseracing events. Our Crowne Plaza Meetings Manager will ensure your event at the hotel is every bit as inspiring as the view from your room or our rooftop pool. Hong Kong's fashionable locals sip cocktails at Club @28 bar and the tables at CARVER are as popular as our Concierge's insider tips. Our location makes it easy to enjoy shopping at Times Square, Lee Theatre, Hysan Place, and the famous sporting events of the Hong Kong Stadium. When you want to relax, you may go for a swim at our rooftop pool or enjoy the amazing views from our 27th Floor Sky Garden Pavilion.
 
Overall
5 out of 5
5 out of 5
Valuable option in downtown Hong Kong, good maintenance though opened in 2009.
By Steven from Shanghai
- the hotel was in perfect condition, though opened in 2009, all amenities work perfectly well, no mouldy smell!
- location was good, close to the MTR subway station, various dining options nearby.
Customer avatar
Posted by
onMarch 23, 2025
Dear Steven,
Thank you so much for your wonderful feedback! We are thrilled to hear that you found our hotel to be in perfect condition and that all amenities met your expectations. It's great to know that you appreciated our convenient location near the MTR subway station and the variety of dining options available nearby.
We strive to maintain a high standard of cleanliness and comfort for our guests, and your comments reaffirm our efforts. We look forward to welcoming you back for another delightful stay!
Best regards,
Terence Ng
Director of Front office
Crowne Plaza Hong Kong Causeway Bay
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Beijing Sun Palace is located in Chaoyang District. It’s about 25km from the hotel to Beijing Capital Intl Airport. Famous scenic spots around include Yonghe Lama Temple, National Stadium (Bird's Nest), National Aquatics Center (Water Cube), China Science and Technology Museum, Chaoyang Park, Sanlitun, 798 Art Center. It is about 9.3 km from the hotel to The Forbidden City and about 65km to Badaling Great Wall. Guests can easily reach popular attractions like the Forbidden City, Wangfujing Walkway, Beihai Park, Nanluogu Alley, or take Metro Line 10 to Guomao Station and transfer to Line 1 Batong Line, which will take you directly to Universal Beijing Resort. Hotel is close to China Intl Exhibition Centre University of Intl Business and Economics and China Japan Friendship Hospital. The subway station nearby includes Shaoyaju Station (Line 10/13) and Guangximen Station (Line 13). Hotel features 514 well designed, spacious rooms and suites with panoramic views of the capital city. Various choices of innovative restaurants and bars include Rainbow Yunnan Restaurant, JUN Chinese Restaurant, The Market, and Lobby Lounge. Guests can also take a dip in the 6th floor indoor swimming pool or work out in the modern gym, as part of their relaxing stay here. For conferences and social events requests, the hotel stands out with its comprehensive facilities consisting of 2 ballrooms and 12 multiple function rooms, catering to different sizes of meetings.
 
Overall
1 out of 5
1 out of 5
Terrible Experience!
By rita
If you want to experience disappointing service, then you can choose this hotel.
This hotel could be ranked number one in terms of hurting customers' trust in the IHG brand.
Customer avatar
Posted by
onMarch 23, 2025
Dear Guest, thank you for choosing stay at Crowne Plaza Beijing Sun Palace and share your feedback with us. We feel so sorry for the unpleasant experience you shared and we have a conducted an internal review of this matter and will enhance training for frontline staff and optimize the incident handling process. —— Crowne Plaza Beijing Sun Palace
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Chengdu City Centre lies in the heart of the Central Business District, with the superior and convenient location, it's also close to the Taikoo Li Chengdu, IFS, “Chun Xi Lu” shopping and dining area, surrounded by office buildings like Times Square, Central Plaza, City Heart and The Atrium. It takes about 10 minutes of driving from the hotel to Kuanzhai Alley, JinLi and Wuhou Temple, 10 minutes' walk to metro line 1、2、3、4, 20 minutes of driving to the North, East, South and West Railway Station and around 30 minutes of driving to Shuangliu International Airport and Chengdu Research Base of Giant Panda Breeding . The hotel features a total of 402 tastefully decorated guestrooms and suites. It makes travellers feeling comfortable and satisfied by its perfect facilities and friendly, warm service. Furthermore, non-smoking floors and disable rooms are delicately designed for different demands . The hotel offers all kinds of delicious food for home and abroad guests in its featured restaurants and lounges, no need to walk away from the hotel, the relax in Tea House with a game of Mahjong and beautiful scenery could be enjoyed on the 25th floor, meanwhile lots of Chengdu famous snacks and authentic hot pot shops are scattered around the hotel if you want to feel local taste .
 
Overall
4 out of 5
4 out of 5
老飯店
By Chloe from 台灣
飯店真的太老了...再加上剛好遇到糖酒會, 整個大廳非常雜亂外, 打車也很不方便, 但是前台Zoe & Hunter的熱情與專業讓我們非常滿意, 希望能好好整修後再次入住
Customer avatar
Posted by
onMarch 23, 2025
Dear Chole
感谢您选择入住成都总府皇冠假日酒店并与我们分享您的入住体验。您的意见对我们非常重要。 作为西南地区首家国际五星级酒店,我们致力于为打造客人挚爱的杰出酒店而努力。感谢您给予酒店员工服务的好评,同时也向糖酒会期间酒店设展为您带来的困扰致以真诚的歉意。 感谢您的意见回访,期待您的下次光临。
秦阳
总经理
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