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The Ideal Setting to Experience the Best of Hong Kong A tranquil atmosphere and ideal location make Crowne Plaza Hong Kong Causeway Bay the best choice for business and leisure travelers among Hong Kong hotels. Our hotel is flanked by the high-end shops, restaurants, and businesses of Causeway Bay. Only 5 minutes walk from Times Square and Sogo shopping centers, 10 minutes drive from Hong Kong Convention and Exhibition Centre and 40 minutes drive from Hong Kong International Airport. Our 263 spacious guest rooms are equipped with the hi-tech facilities to help you stay productive, including free WiFi. Each room offers a stunning view over the city or Happy Valley Racecourse, home to world-famous horseracing events. Our Crowne Plaza Meetings Manager will ensure your event at the hotel is every bit as inspiring as the view from your room or our rooftop pool. Hong Kong's fashionable locals sip cocktails at Club @28 bar and the tables at CARVER are as popular as our Concierge's insider tips. Our location makes it easy to enjoy shopping at Times Square, Lee Theatre, Hysan Place, and the famous sporting events of the Hong Kong Stadium. When you want to relax, you may go for a swim at our rooftop pool or enjoy the amazing views from our 27th Floor Sky Garden Pavilion.
 
Overall
4 out of 5
4 out of 5
Hotel with great size and comfort
By Doublewongs from HK
Always great to be back at this hotel which is like a home away from home. Staffs are always helpful. My only peeve this time was the constant daily reminder with a note under my door to clean my room at 10am. If I walked pass early in the morning, I would be asked when they can clean the room. It feels a bit pressured. Other than that, it's a great hotel in a great location.
Customer avatar
Posted by
onMarch 23, 2025
Dear Doublewongs,
Thank you for choosing to stay at Crowne Plaza Hong Kong Causeway Bay and for taking the time to provide us with valuable feedback.
We greatly appreciate your positive feedback regarding our convenient location and the staff services. It's wonderful to know that it has added value to your experience with us. We have taken note of your concerns regarding the room cleaning arrangement, and we assure you that we will look into these matters to identify areas for improvement. Guest comfort and satisfaction are always our top priorities.
We genuinely hope for the opportunity to welcome you back in the future, allowing us to provide you with a more delightful and satisfying experience. If there is anything else we can assist you with, please do not hesitate to let us know.
Best regards,
Terence Ng
Director of Front Office
Crowne Plaza Hong Kong Causeway Bay
0points
0of 0voted this comment as helpful.
 
Crowne Plaza Chengdu City Centre lies in the heart of the Central Business District, with the superior and convenient location, it's also close to the Taikoo Li Chengdu, IFS, “Chun Xi Lu” shopping and dining area, surrounded by office buildings like Times Square, Central Plaza, City Heart and The Atrium. It takes about 10 minutes of driving from the hotel to Kuanzhai Alley, JinLi and Wuhou Temple, 10 minutes' walk to metro line 1、2、3、4, 20 minutes of driving to the North, East, South and West Railway Station and around 30 minutes of driving to Shuangliu International Airport and Chengdu Research Base of Giant Panda Breeding . The hotel features a total of 402 tastefully decorated guestrooms and suites. It makes travellers feeling comfortable and satisfied by its perfect facilities and friendly, warm service. Furthermore, non-smoking floors and disable rooms are delicately designed for different demands . The hotel offers all kinds of delicious food for home and abroad guests in its featured restaurants and lounges, no need to walk away from the hotel, the relax in Tea House with a game of Mahjong and beautiful scenery could be enjoyed on the 25th floor, meanwhile lots of Chengdu famous snacks and authentic hot pot shops are scattered around the hotel if you want to feel local taste .
 
Overall
5 out of 5
5 out of 5
Great place to stay
By IcedWater from Singapore
This is my second time staying at this hotel. Loved it! Diamond status and lounge pass proactively recognised, staff were all very friendly and welcoming. Room was clean, lounge staff were exceptionally welcoming.
Visiting Chengdu, this hotel's location is superb. Walkable to 春熙路 and with many great dining options nearby. Driving was convenient too, although there's some traffic jam which is to be expected when you're this central in Chengdu.
Customer avatar
Posted by
onMarch 23, 2025
Dear IcedWater
Thanks for reply regarding on your recent stay with us.
We are pleased to see your posotive comment on our loaction and service.
Look forward to serving you again when your next trip in Chengdu
Jimmy Qin
Gerenal Manager
0points
0of 0voted this comment as helpful.
 
Choose Holiday Inn Express Taichung Park, a modern hotel housed inside the Sunshine Plaza shopping mall, near the railway station and bus station, right in the heart of Taichung city in Taiwan. A warm welcome awaits you in Holiday Inn Express Taichung Park&#39’s smart lobby, where stylish sofas add a bright splash of colour. You can enjoy a complimentary breakfast in the contemporary great room, and dine out at lively Yi Zhong Night Market, just 15 minutes' walk from the hotel. Try local treats like fragrant beef noodles, and ask our friendly front desk staff to recommend their favourite Taiwanese dishes. Breathe in the fresh air in historic Taichung Park next to the hotel. You can hire a boat to row across the peaceful lake and stroll past ornate pavilions on landscaped trails. Holiday Inn Express Taichung Park is close to Taichung bus and train stations, with excellent transport links around Taiwan to sights including Sun Moon Lake. Host an event for up to 18 people in our intimate meeting room and use the self-service business centre at any time. Hop in a taxi to reach the World Trade Center Taichung and nearby industrial parks in just 15-30 minutes. Taichung Airport is 30 minutes' drive from the hotel, and it&#39’s a 20-minute taxi ride to High Speed Rail Taichung Station. Your spacious Guest room at Holiday Inn Express Taichung Park has complimentary wireless internet and you can access our convenient 24 hours self-service laundry room.
 
Overall
5 out of 5
5 out of 5
Perfect experience
By Harry
Our stay at the hotel is incredible. We got upgraded to the park view room and it was SO spacious, exceeded my expectation. The breakfast was amazing, much more options than other Hol. Inn Express we have gone to. Staff was helpful and a cute welcome card for our anniversary makes our stay even better
Customer avatar
Posted by
onMarch 24, 2025
Dear Valued Guest,
Thank you for choosing Holiday Inn Express Taichung Park and for sharing your wonderful experience with us. It's wonderful to know that you enjoyed the wide range of breakfast options, and received excellent service from our team. We genuinely look forward to the opportunity of hosting you once more in the near future. Have a fantastic day ahead!
Best regards,
Peggy Kuo
General Manager
0points
0of 0voted this comment as helpful.
 
InterContinental Shenzhen WECC is located in the Western Shenzhen World Exhibition & Convention Center, adjacent to the center exhibition hall. Designed to complement the world-class exhibition complex, the bespoke international luxury brand hotel offers a lavish accommodation experience for both business elites and upscale travelers alike.
 
Overall
1 out of 5
1 out of 5
极其恶劣的一次入住体验
By Klarke from Sh
在IHG系列酒店已经有很多年的会员经历了,国内外的各种洲际,皇冠,假日都住过无数次了,也是IHG的忠实用户。 上周5月30日有入住深圳国际会展中心洲际,期间发生了及其不愉快的体验和十分令人不能接受的经历,30日晚上因为工作的情况,到店已经比较晚了,大概11点了,行政酒廊关闭,在大堂也没有看到有合适打开电脑适合工作的地方,我这边有工作的需要需要给当地一位男同事沟通一些电脑里面的文件情况,于是,我将这位男同事带到房间交流。 大概一刻钟,前台电话来说带人入住需要登记,我给回复说只是交流会客,会很快结束就下来。然后我们继续讨论问题,这个时候一位前厅经理电话到房间,说我这边带的女人到房间,是必须要登记的。 事情发生到这里,我觉得是非常的匪夷所思,而且感觉收到了严重的诽谤和侮辱!然后我给他说,我这边是男士,而且只是短暂会客会很快下去,让他上来看是不是女士。 然后他果然带人上来房间了,让我同事马上离开,期间态度非常恶劣,说是公安局规定,但是他不能说明是什么规定,也不能提出具体的条款,只是威胁说如果不马上离开就要报警!  我后面让我同事离开,并且在前台补了登记, 只是这次的入住体验可谓是惊天动地,从未有遇到过,本人住遍全球各家IHG酒店,从未遇到过如此离谱的经历, 回来好几天仍然心有余悸! 身心都受到了极大的侮辱和不能接受这种诽谤。期间也有找所谓的负责管理人员投诉这个事情,但是他们没有反馈过给我任何解决办法和结论。
Customer avatar
Posted by
onMarch 24, 2025
感谢您坦诚的评价。作为IHG®优悦会钻石卡精英会员,我们非常重视您的反馈。并对在您入住期间所遇到的不便深表歉意,我们努力让每次入住都尽可能愉快舒适,感谢您将体验提出来,引起我们的注意。 我们会认真对待反馈,并将指导我们的团队作出必要的改变,从而可在未来提供更好的体验。希望您能再次在我们这里入住,给我们一次机会向您表明,您的不满意是一次例外。
诚挚的
Vincent Qin
宾客服务经理
0points
0of 0voted this comment as helpful.
 
•HUALUXE® Hotels and Resorts is an international upscale hotel brand especially tailored for Chinese consumers. At HUALUXE®, the essence of traditional Chinese culture is upheld, and we cater for the dining and socialising needs of the Chinese Business Elite. Exhibiting the Art of Chinese Hospitality that revolves around ‘eat’ and ‘meet’, we provide personalised services and unique spaces for social interactions. •HUALUXE Shanghai Twelve At Hengshan has an array of first-rate dining options. From the delicate dishes in Cai Feng Lou Chinese restaurant, the tasteful fusion of western and Chinese food in Xianyan All Day Dining restaurant, to our signature late-night supper noodle bar, there is something to delight the most discriminating palate. •HUALUXE Shanghai Twelve At Hengshan understands the need for Chinese business entertainment. We offer a range of public and private spaces that fulfil our guests’ needs for business and social gatherings, including LUXE Tea and Cai Feng Lou private dining rooms. •The hotel is conveniently located on Hengshan Road in Xuhui District. It is 18km away from Shanghai Hongqiao Airport and close to popular destinations such as Xintiandi, Tian Zi Fang, and the Xujiahui Business District. The proximity to Hengshan Road metro station and the readily available taxis make for easy access to other parts of the city. •HUALUXE Shanghai Twelve At Hengshan is your top choice for high-end business entertainments and social gatherings in Shanghai.
 
Overall
3 out of 5
3 out of 5
Maintenance time
By Neil
Guys
I stay there a lot. In using the steam and sauna every time I come one or more things are out of order. On this trip EVEYTHING except the sauna was out of order. Please do better or I will have to stay somewhere else.
Second I called room service before 7pm and was told the dish I wanted had sold out!
Customer avatar
Posted by
onMarch 24, 2025
Dear Neil,
Warmest greetings from HUALUXE Shanghai Twelve at Hengshan.
We also know that you are our loyal customer in our hotel all the time.
We are truly sorry for the inconvenience caused to you due to the outdated hotel facilities and equipment.
We have submitted your feedback to the hotel management and hope that we can resolve these issues as soon as possible in this year.
Thank you again for your continued support.
Best Regards
Gigi Zhu
Front Office Manager
gigi.zhu1@ihg.com
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express Chengdu Tianfu Square invites you to stay in comfort and convenience for your visit in Chengdu. Conveniently located, Hotel located in the Chengdu Tianfu Square business district, Chengdu, close to Kuanzhai Alley, Wuhou Temple, Chunxi Road and Chengdu Shuangliu Internatonal Airport. We can take a drive to main scenic spots or leisure destinations in Chengdu, such as Taikoo Li, IFS, People's Park. Holiday Inn Express Chengdu Tianfu Square is equipped with 5 standard meeting rooms. Be it for vacation or work, stay at Holiday Inn Express Chengdu Tianfu Square for your visit to Chengdu.
 
Overall
5 out of 5
5 out of 5
Location is good.
By China traveller from Singapore
The front desk staff were really helpful especially the staff Susan Shu. She speaks English plus she was so friendly and helpful. I would ask her to translate all the places of interest into Chinese names that I could show to the taxi driver. All the staff at the front desk are fantastic and so helpful and friendly. Easy to grab a taxi in front of the hotel. Food stores behind hotel a five minute walk stay open till late. Great dumpling store run by a couple. Cheap and yummy.
Customer avatar
Posted by
onMarch 24, 2025
Dear guest,
Thanks so much for such a glowing review. Special thanks for your appreciation of Susan Shu. Her graciousness and warmth are the very embodiment of our hotel's spirit of service. We are always committed to cultivating a professional and dedicated team to provide our guests with the most attentive service. And the location makes it easy for you to explore the neighbouring attractions and cuisines and enjoy the city's bustle and convenience during your stay.We hope to see you back with us again soon. IHG Social Listening Team
0points
0of 0voted this comment as helpful.
 
InterContinental Shenzhen WECC is located in the Western Shenzhen World Exhibition & Convention Center, adjacent to the center exhibition hall. Designed to complement the world-class exhibition complex, the bespoke international luxury brand hotel offers a lavish accommodation experience for both business elites and upscale travelers alike.
 
Overall
2 out of 5
2 out of 5
Improvements Suggestion
By YP AY from hkg
A) we booked 1 King Classic and thanks for your upgrade to 1 King Classic Lounge Access. However, we were so disappointed when we made clarification with your reception staff.
1) the upgraded room floor area was 50 sq. meters that was the same that we booked,
2) your reception refused to call senior staff to assist.
3) the room i booked included complimentary beverage but the upgraded room needed a charge,
4) the upgraded room Lounge Access was a false and misleading statement. I was so delighted when I shared this information with my husband. I was so disappointed when you staff advised me that I need to pay to access to the lounge..
4) it would be embarrassing had I denied lounge access at the lounge door steps
B) care less staff
1) i advised reception to have late check out on 28 April but the key was failed to open the door when I return with heavy objects. I needed to take lift to lobby to rectify the key . However, the replaced key fail to open the door again and I need to go to reception again. It was a frustrated experience.
2) when your staff advised me that the key failure was due to improper locking of the door that made me frustrated.
Customer avatar
Posted by
onMarch 24, 2025
Thank you for your candid review. As an IHG® One Rewards Diamond Elite and an Ambassador Member, we truly value your feedback. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.
Sincerely,
Vincent Qin
Guest Service Manager
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express Zhangjiagang East sincerely invites you to stay in comfort and convenience for your next visit to Zhangjiagang. The hotel is located at the intersection of Beijing Road and Weida Road in Tangqiao Town, where the transportation is convenient. It's about 2 kilometers from Zhangjiagang Station on Shanghai-to-Nantong Railway, 3 kilometers from both Tongxi Expressway(S19) and Changhe Expressway(S38) and 55 kilometers from Sunan Shuofang International Airport. The surrounding attractions are Phoenix Mountain Scenic Area and Yongqing Temple. It's 500 meters from RT-MART. The Yanjiang Expressway(S38) near the hotel is convenient for you to travel to other parts of the city. The hotel features 146 guest rooms, each inclusive of just what you need, such as high speed Wi-Fi, satellite television channels,daily breakfast buffet featuring Western and Chinese food , a comfortable bed and refreshing hot shower. The hotel is equipped with 2 standard meeting rooms, which can accommodate 20 guests, Business Center, automatic vending machines and other self-service facilities. Be it for vacation or work, Holiday Inn Express Zhangjiagang East is the perfect choice to “Stay Smart.”
 
Overall
5 out of 5
5 out of 5
Staying at Zhangjiagang Holiday inn Express
By Zhuoming from Shanghai
Staying at this hotel is a pleasant experience. Thank you for your hospitality, hotel manager. location is good, food and complex are convenient.
Customer avatar
Posted by
onMarch 24, 2025
Dear Guest,
Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our location and service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests to indulge in the best they deserve.
Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!
Sincerely,
IHG Social Listening Team
0points
0of 0voted this comment as helpful.
 
QiongHai Guantang Holiday Holiday Hotel is located in QiongHai Guantang, a well-known hot spring hometown of Hainan. The hotel has 208 landscape guest rooms featuring mountain and lake scenes. They all have large household balconies. The surrounding tourism resources are rich and the ecological environment is complete. It has a unique living environment. remote. There are 25 indoor and outward hot spring ponds in the hotel park, surrounded by green shades, and they are scattered. It is perfectly integrated into the natural environment of Hainan Asia. Combined with rain forest spa facilities, you can stay away from the hustle and bustle of the city and enjoy your body and mind. Enjoy a characteristic afternoon tea; hotel Baishiling Restaurant, children under the age of 12 can enjoy children's board and accommodation, bring more joy, convenience and high-quality experience to your family travel. The hotel has 4 banquet halls and conference rooms. The internal facilities are complete. Whether it is a business meeting, a champagne entertainment reception or a grand wedding, we will bring you more convenient and high-quality experience. The hotel has convenient transportation, 20 kilometers from Boao Airport, 103 kilometers of Meilan Airport in Haikou, and 17 kilometers of Qionghai Bus Station/EMU. Whether you are a leisure vacation, a family travel, or a business meeting, the Qionghai Guantang Holiday Resort Hotel will be your ideal choice.
 
Overall
5 out of 5
5 out of 5
性价比好
By Dustin
自驾前往,周边环境不错,温泉很棒,酒店内早餐和晚餐餐食一般。服务人员态度好,热情周到!
Customer avatar
Posted by
onMarch 24, 2025
Template
尊敬的客人,非常感谢您选择我们酒店并分享了如此真实的入住体验。很高兴得知您自驾前来时对周边环境感到满意,并且喜欢我们的温泉,同时也很感激您对服务人员态度的认可,他们一直努力以热情周到的服务迎接每一位客人,您的赞扬会让他们备受鼓舞。
对于酒店内早餐和晚餐餐食未能达到您的期望,我们深感抱歉。我们已经安排专业的餐饮团队对餐食进行全面评估和改进,包括优化菜品的口味、丰富菜品的种类、提升食材的品质等。我们会在近期推出新的菜单,增加一些特色美食和当地风味,希望能给您带来全新的味觉体验。
再次感谢您的反馈,您的意见对我们非常重要。我们会不断努力改进和提升,期待您再次光临,见证我们的改变,为您提供更优质的服务和更满意的入住体验。祝您生活愉快,一切顺利!酒店总经理 任晓磊
0points
0of 0voted this comment as helpful.
 
•HUALUXE® Hotels and Resorts is an international upscale hotel brand especially tailored for Chinese consumers. At HUALUXE®, the essence of traditional Chinese culture is upheld, and we cater for the dining and socialising needs of the Chinese Business Elite. Exhibiting the Art of Chinese Hospitality that revolves around ‘eat’ and ‘meet’, we provide personalised services and unique spaces for social interactions. •HUALUXE Shanghai Twelve At Hengshan has an array of first-rate dining options. From the delicate dishes in Cai Feng Lou Chinese restaurant, the tasteful fusion of western and Chinese food in Xianyan All Day Dining restaurant, to our signature late-night supper noodle bar, there is something to delight the most discriminating palate. •HUALUXE Shanghai Twelve At Hengshan understands the need for Chinese business entertainment. We offer a range of public and private spaces that fulfil our guests’ needs for business and social gatherings, including LUXE Tea and Cai Feng Lou private dining rooms. •The hotel is conveniently located on Hengshan Road in Xuhui District. It is 18km away from Shanghai Hongqiao Airport and close to popular destinations such as Xintiandi, Tian Zi Fang, and the Xujiahui Business District. The proximity to Hengshan Road metro station and the readily available taxis make for easy access to other parts of the city. •HUALUXE Shanghai Twelve At Hengshan is your top choice for high-end business entertainments and social gatherings in Shanghai.
 
Overall
3 out of 5
3 out of 5
Sleep disturbed by morning noise
By MooeyGriffin
Stayed in Hualuxe at a recent stay in Shanghai. The hotel itself is beautiful, with a nice inner courtyard. The hotel has several positives, but there are also some negatives that one cannot overlook.
Positives - the hotel is just next to the MRT station, and so getting around is really easy. The surrounding area of the hotel is quiet and enjoyable to walk around looking at the old mansions. The hotel room and bathroom is large and the bed is comfortable. The buffet breakfast has a good selection of local and western dishes and has an egg station which cooks eggs to your liking on demand - something I hardly find in other 5 stars hotel.
Negatives. If you are given a room facing the next building, be prepared for truck loading noises in the early morning. This was loud enough to wake us up. Secondly, the pillows are too soft to provide good neck support. Thirdly, the staff could be more friendly and proactive with guests, such as helping with the luggage or offering help for transport to the airport. Fourthly, the toiletries supplied could be more generous compared to the small bottles (especially when room is occupied by 2 guests). Lastly, the electronic light controls in the room takes some time to master.
Customer avatar
Posted by
onMarch 24, 2025
Dear MooeyGriffin,
Thank you for choosing stay at Hualuxe SHANGHAI TWELVE AT HENGSHAN and shared your detail truly experiences with us.
We would like to express our sincere apologies for the issues you have encountered during your stay at our hotel.
It shows that there is still a lot of room for improvement in our work, and we will take immediate corrective and supervisory measures to prevent the recurrence of such issues.
Hope to have the opportunity to serve you next time.
Best Regards
Sincerely,
Gigi Zhu
Front Office Manager
gigi.zhu1@ihg.com
0points
0of 0voted this comment as helpful.
 
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