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- Review comment count209536
- Helpfulness votes2,109
- First review commentFebruary 20, 2017
- Last review commentMay 3, 2025
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GreaterChina's Reviews
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Experience impressive service at Crowne Plaza Suzhou Hotel, with a beautiful lakeside setting in Suzhou Industrial Park. At Crowne Plaza Suzhou, you're less than 5km from the highway, around 31km from Sunan Shuofang Airport, and 63km from Shanghai Hongqiao Airport. We are in Suzhou Industrial Park, surrounded by major companies, and minutes by bus, subway car or bike to the Chinese gardens of downtown Suzhou. Ask our Crowne Plaza Meetings Director about hosting events in our 12 meeting rooms and ballroom. Live entertainment is on offer at Mariana Atrium Lounge. Savour gourmet Cantonese dishes in the Prince Restaurant. International cuisine sizzles in the six open kitchens of the Sun Seeker. Dive into freshness and flavors at Zhen Hotpot. Whether indulging in fine dining or sipping tea in our Fragrance Tea Lounge, you'll enjoy stunning lake views at Crowne Plaza Suzhou. Sit back and watch the sun set, or unwind with a treatment in our Wellness Spa.
Overall
5 out of 5
非常nice
By Zhang女士
from Suzhou
非常喜欢这个酒店 值班经理陈佳佳对我热情 始终如一 亲切 酒店的服务真程度非常好 热情 我非常喜欢 就是马里亚纳酒吧服务差.
Posted byGreaterChina
onApril 17, 2025
尊敬的Zhang女士：
感谢您对苏州中茵皇冠假日酒店的好评和喜爱！非常高兴您对酒店员工和服务的称赞。出门在外，住得舒心是每个旅者的期望，也是酒店服务的终极目标。同时关于您对马里亚纳的反馈我们已转达至相关部门，我们会不断努力，令旅途尽善尽美。期待再次入住苏州中茵皇冠假日酒店！
苏白雅
总经理
总经理
0points
0of 0voted this comment as helpful.
InterContinental Shijiazhuang hotel is the ideal place for upscale business and entertainment. Located in the Yuhua district and directly facing the Golf Club and Century Park, and located within 3.5 km of the Hebei Museum. it boasts 287 spacious and comfortable guest rooms with panoramic views of the city.This Shijiazhuang hotel also features an indoor pool, full-service spa and restaurants combining elegant dining experiences with great food choices.
Overall4 out of 5
Some findings
By Wind
from Shanghai, CN
1.The room is quite cold, and even with the air conditioning set to the maximum, it doesn't get warm enough.
2.The faucet in the room's bathtub is very difficult to switch between the two modes.
3.The room is equipped with a capsule coffee machine, but no capsule coffee was provided.
2.The faucet in the room's bathtub is very difficult to switch between the two modes.
3.The room is equipped with a capsule coffee machine, but no capsule coffee was provided.
Posted byGreaterChina
onApril 17, 2025
Dear Guest,
Thank you for sharing your feedback about your recent stay. We sincerely apologize for the issues that affected your experience and appreciate your patience in bringing these to our attention.
Regarding the room temperature, please note that our central heating system was terminated in mid-March as scheduled for the season, and the room currently relies on air conditioning for circulated air. We understand the discomfort caused by the insufficient warmth even at maximum AC settings, and our engineering team is conducting a thorough inspection to optimize the air circulation and temperature control systems. Should you encounter any challenges with room climate during your stay, please let us know and we will be there to assist you promptly.
We also regret the inconvenience with the bathtub faucet's mode switch. Our maintenance team is already addressing this issue to ensure seamless operation for future guests. For the missing capsule coffee, we have reminded our housekeeping team to carefully restock the in-room amenities, and complementary capsules are always available upon request.
At InterContinental Shijiazhuang, your comfort is our priority. Please know that our team is dedicated to resolving any concerns immediately—simply reach out to our staff, and we will assist you without delay. We hope to welcome you back soon for a more seamless experience.
Thank you for your understanding, and we look forward to serving you better next time.
Thank you for sharing your feedback about your recent stay. We sincerely apologize for the issues that affected your experience and appreciate your patience in bringing these to our attention.
Regarding the room temperature, please note that our central heating system was terminated in mid-March as scheduled for the season, and the room currently relies on air conditioning for circulated air. We understand the discomfort caused by the insufficient warmth even at maximum AC settings, and our engineering team is conducting a thorough inspection to optimize the air circulation and temperature control systems. Should you encounter any challenges with room climate during your stay, please let us know and we will be there to assist you promptly.
We also regret the inconvenience with the bathtub faucet's mode switch. Our maintenance team is already addressing this issue to ensure seamless operation for future guests. For the missing capsule coffee, we have reminded our housekeeping team to carefully restock the in-room amenities, and complementary capsules are always available upon request.
At InterContinental Shijiazhuang, your comfort is our priority. Please know that our team is dedicated to resolving any concerns immediately—simply reach out to our staff, and we will assist you without delay. We hope to welcome you back soon for a more seamless experience.
Thank you for your understanding, and we look forward to serving you better next time.
0points
0of 0voted this comment as helpful.
Located in CBD InterContinental Jinan City Center is the landmark with walk distance to scenic spots, like Baotu Spring, Daming Lake, Quancheng Square, spring ancient street and fashion shopping mall. Just 45 minutes from hotel to airport or Jinan West train station. Spectacular lobby on the 7th floor with open glass skylight and Rooftop Garden overlooking charming scenery. Live the InterContinental Life with personalized service, waters cape, and green ecological design.
Overall5 out of 5
贵和洲际，济南老城游玩的首选
By Eason
from 中国大连
贵和洲际在济南有得天独厚的地理位置，周边各种经典溜达过去即可。
酒店自身的餐饮以及周边商场很好的满足我们的味蕾。
值得再住。
酒店自身的餐饮以及周边商场很好的满足我们的味蕾。
值得再住。
Posted byGreaterChina
onApril 17, 2025
尊敬的客人，
感谢您下榻济南鲁能贵和洲际酒店。酒店位于市中心商业和旅游核心地段，周边旅游景点步行5-15分钟可达，游览天下第一泉“趵突泉”，信步泉水古街“曲水亭街”或者泛舟大明湖，体验泉水滋润的千年古城的独特魅力。欢迎您的再次到来，享受随时打卡泉水文化元素的乐趣。
感谢您下榻济南鲁能贵和洲际酒店。酒店位于市中心商业和旅游核心地段，周边旅游景点步行5-15分钟可达，游览天下第一泉“趵突泉”，信步泉水古街“曲水亭街”或者泛舟大明湖，体验泉水滋润的千年古城的独特魅力。欢迎您的再次到来，享受随时打卡泉水文化元素的乐趣。
Sharon Liu
市场传讯经理
市场传讯经理
0points
0of 0voted this comment as helpful.
Set along Jinzun Road in Pudong, the hotel is 5 kilometers from Pudong SNIEC,7 kilometers from Oriental Sports Center, 6 kilometers from Pudong International Airport,35 kilometers from Hongqiao Railway Station& International Airport, 20 kilometers from Shanghai Disney, while landmark People's Square is just 9 kilometers away. The hotel is close to metro line 7&13 Station, allowing guests easy travel throughout Shanghai.
The hotel boasts 319 comfortable and elegant guest rooms and offers dining restaurants. The Café provides Asian and International cuisines. You can take a dip in our indoor swimming pool, or hit the gym with state-of-the-art fitness equipment.
For those with business and events needs, Crowne Plaza Shanghai Jinxiu boasts 1100sqm of flexible events space. There are 6 meeting rooms, including a 560sqm, 6.4m in height pillar free ballroom.
Overall5 out of 5
Exceptional service
By Scfeb84
from Shanghai
Whenever I have friends and families come to Shanghai I always have them stay here. They staff at this hotel never disappoints me and strive to provide the best service possible. The to-go breakfast they packed us exceed expectation. Thank you guys.
Posted byGreaterChina
onApril 17, 2025
Template
0points
0of 0voted this comment as helpful.
Crowne Plaza Dalian Xinghai is situated in the city's southwestern part in the iconic Xinghai Square area. Hotel guests will find Xinghai buzzes with broad commercial activities, including shopping, tourism and convention and exhibition events. By straight-line distance, hotel is 10 kilometers from Dalian Zhoushuizi International Airport and 5 kilometers from Dalian Railway Station. A number of the city's main roads and elevated highways are nearby, providing you with convenient transportation in and around the area. The hotel has 300 contemporary rooms and suites, all equipped with large floor-to-ceiling windows overlooking the city, the sea and the mountains afar. Hotel also boasts more than 1000 square meters of multi-functional meetings space, including a 550-square-meter pillar-free ballroom able to accommodate 400 people in banquet style and 4 function rooms. There are 3 restaurants in the hotel including an All-day Dining Restaurant—Nova·Café, a Lobby Lounge—Cheers Bar and Caifenglou Chinese Restaurant. As an international upscale hotel, Crowne Plaza Dalian Xinghai champions a new and better way of business travel that recognizes guests’ blended needs to achieve personal and professional success.
Overall5 out of 5
Comfortable Stay
By Fraoz
from Sydney, Australia
It's been a fantastic stay at Xinghai Crowne Plaza. High standard in customer service, house keeping, breakfast, concierge and front desk.
Highly recommend.
Highly recommend.
Posted byGreaterChina
onApril 17, 2025
Dear guest, Welcome to romantic Dalian.Your positive feedback is our greatest encouragement and support. We always adhere to the true hospitality of Intercontinental Group to provide you with thoughtful services. we are looking forward to your visit again in the nearly future.
0points
0of 0voted this comment as helpful.
Nestled in the heart of the bustling shopping, business and entertainment district of Tsimshatsui East, the award-winning InterContinental Grand Stanford Hong Kong offers sophistication and heritage amidst the breath-taking view of Victoria Harbour. The luxuriously appointed guest rooms and suites, the excellent meeting and event facilities in a comfortable setting as well as a host of refined restaurants make it the perfect choice for business and leisure travelers alike.
Overall5 out of 5
For Indian travellers
By Sasikumar B
from India tamilnadu Chennai
People who are traveling from India, likes mrmg breakfast some Indian food, only intercontinental hotel providing anyone Indian food in Hong Kong and very near Sangeetha, woodlands hotels, so no problem to vegetarian people's..
In general intercontinental awesome place to stay and explore the Hong Kong
Posted byGreaterChina
onApril 17, 2025
Dear Sasikumar B,
Thank you for your email and for sharing your thoughts about your stay with us. We’re delighted to hear that you enjoyed your time and found it a great place to explore Hong Kong.
We appreciate your feedback regarding breakfast options for our guests from India. We strive to cater to a diverse range of culinary preferences, and your suggestion about including more Indian food is invaluable. We will certainly consider this in our future menu planning.
Additionally, we’re glad to know that our proximity to Sangeetha and Woodlands makes it convenient for our vegetarian guests.
Thank you once again for your kind words and suggestions. We look forward to welcoming you back soon.
Best regards,
John Drummond
General Manager
John Drummond
General Manager
0points
0of 0voted this comment as helpful.
Nestled in the heart of the bustling shopping, business and entertainment district of Tsimshatsui East, the award-winning InterContinental Grand Stanford Hong Kong offers sophistication and heritage amidst the breath-taking view of Victoria Harbour. The luxuriously appointed guest rooms and suites, the excellent meeting and event facilities in a comfortable setting as well as a host of refined restaurants make it the perfect choice for business and leisure travelers alike.
Overall2 out of 5
Bad expirience in every way
By Evgeny
from Phuket, Thailand
I booked 2 rooms, one with king size bed another with 2 beds, 6 people in total, so obviously we needed extra bed.
But when we arrived we got both rooms with single beds instead of king size bed, no extra beds for kids were ready. It was 2 am, so we spent more time waiting for rooms during the night
On top of this I do not get points for stay because of no show.
If you treat your platinum clients this way how simple people can be treated?
But when we arrived we got both rooms with single beds instead of king size bed, no extra beds for kids were ready. It was 2 am, so we spent more time waiting for rooms during the night
On top of this I do not get points for stay because of no show.
If you treat your platinum clients this way how simple people can be treated?
Posted byGreaterChina
onApril 17, 2025
Dear Evgeny,
Thank you for sharing your experience with us. I sincerely apologize for the issues you faced during your recent stay at our hotel.
I understand how frustrating it must have. Reviewing your booking, as it was originally for the 28th arrival, once it goes past midnight the booking falls into a no show booking, ufortunately as when you arrived at 2am we did not have a King Bed available as we run high occupancy and bedding is upon availability. Although we offered to change one of your rooms to a King Bed in the afternoon of March 29th, we understand this was not ideal.
Regarding the extra bed, we did not find any request attached to the booking thus the extra bed was not set before arrival. Could you let me know the channel that the request was made? If I may suggest on future bookings to contact us or myself to ensure everything is in order before arrival.
My direct email is john.drummond@icgrandstanford.com
Thank you for your understanding, and we hope to welcome you back for a more enjoyable stay in the future.
Best regards,
John Drummond
General Manager
John Drummond
General Manager
0points
0of 0voted this comment as helpful.
Nestled in the heart of the bustling shopping, business and entertainment district of Tsimshatsui East, the award-winning InterContinental Grand Stanford Hong Kong offers sophistication and heritage amidst the breath-taking view of Victoria Harbour. The luxuriously appointed guest rooms and suites, the excellent meeting and event facilities in a comfortable setting as well as a host of refined restaurants make it the perfect choice for business and leisure travelers alike.
Overall5 out of 5
One of the best IC
By Need
from Chiang Mai Thailand
IC HK is one of the best places I have been to. Nice view. Close to restaurants, bars, coffee shops around. Staffs were amazing and helpful.
Posted byGreaterChina
onApril 17, 2025
Dear Need,
Thank you so much for your wonderful feedback. We’re thrilled to hear that you enjoyed your stay with us.
It’s great to know that our team made a positive impression on you. We take pride in providing exceptional service, and your kind words will certainly motivate our team.
We hope to welcome you back soon for another memorable experience.
Best regards,
John Drummond
General Manager
John Drummond
General Manager
0points
0of 0voted this comment as helpful.
Nestled in the heart of the bustling shopping, business and entertainment district of Tsimshatsui East, the award-winning InterContinental Grand Stanford Hong Kong offers sophistication and heritage amidst the breath-taking view of Victoria Harbour. The luxuriously appointed guest rooms and suites, the excellent meeting and event facilities in a comfortable setting as well as a host of refined restaurants make it the perfect choice for business and leisure travelers alike.
Overall5 out of 5
Reliable Quality
By ReturningX
from sg
I have stayed at this hotel on every visit since 2016. Its standard of service is high and consistent.
While staff have come and gone over the years, recruitment and training has meant that the high standards remain. This applies to the conceirge, front office, house keeping, the instant service team and the team at Tiffany's.
I am pleased that the management has noted my repeated and frequent stays and has ensured generous room upgrades on each stay.
I look forward to future stays.
While staff have come and gone over the years, recruitment and training has meant that the high standards remain. This applies to the conceirge, front office, house keeping, the instant service team and the team at Tiffany's.
I am pleased that the management has noted my repeated and frequent stays and has ensured generous room upgrades on each stay.
I look forward to future stays.
Posted byGreaterChina
onApril 17, 2025
Dear ReturningX,
Thank you for your heartfelt feedback. We are truly honoured to have you as a loyal guest since 2016 and are delighted to hear that you consistently enjoy our high standards of service.
It is wonderful to know that our recruitment and training efforts have maintained the quality you expect across all departments, including the concierge, front office, housekeeping, and Tiffany's. Your recognition of our team's hard work is greatly appreciated.
We are also glad that you've benefited from generous room upgrades during your stays. Your loyalty means a lot to us, and we look forward to welcoming you back for many more memorable experiences in the future.
Thank you once again for your kind words and hope to meet you on your next visit if your time allows.
Best regards,
John Drummond
General Manager
John Drummond
General Manager
0points
0of 0voted this comment as helpful.
Nestled in the heart of the bustling shopping, business and entertainment district of Tsimshatsui East, the award-winning InterContinental Grand Stanford Hong Kong offers sophistication and heritage amidst the breath-taking view of Victoria Harbour. The luxuriously appointed guest rooms and suites, the excellent meeting and event facilities in a comfortable setting as well as a host of refined restaurants make it the perfect choice for business and leisure travelers alike.
Overall5 out of 5
Very good hotel and great location
By ABN HK Travel
from UAE
Almost everything was excellent , breakfast spread was good can have more Indian/ Middle eastern options or dedicated section considering the guest footfall
Posted byGreaterChina
onApril 17, 2025
Dear ABN HK Travel,
Thank you for taking the time to share your thoughts about your recent stay.
We are delighted to hear that you found almost everything excellent, including our breakfast spread.
We appreciate your suggestion for more Indian and Middle Eastern options or a dedicated section. Your feedback is invaluable and will be considered as we continually seek to enhance our offerings to better serve our guests.
We look forward to welcoming you back soon and hope to provide an even more enjoyable experience on your next visit.
Best regards,
John Drummond
General Manager
John Drummond
General Manager
0points
0of 0voted this comment as helpful.
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