Semi Truck and Car Hauler Parking Available Located near the Schaumburg area, the Holiday Inn Express & Suites Chicago West-Roselle offers oversized rooms in Chicagoland. Situated off the Elgin-O'Hare Expressway, the hotel is minutes from Bloomingdale, Hanover Park, and Carol Stream and a 40-minute drive from downtown Chicago. Enjoy free parking with your stay then hop on the Metra Train Station, a mile away, to downtown Chicago. Guests enjoy large rooms that offer refrigerator, microwave, free Wi-Fi, flat-screen TVs and Keurig coffee makers. Need more space? Ask about our suites! Other convenient amenities include a free hot breakfast buffet featuring Cinnamon rolls, laundry facilities, 24-hour Fitness, and Business Center. Our heated indoor pool is open at 9AM until 9 PM all year round. The hotel offers a 580 square feet meeting room. If you need more, we are connected to the Pearl Banquet and Conference Center offering 9000 square feet of flexible space. We partner with nearby venues such as Villa Olivia, Barlett or Bloomingdale Golf Club. Business travelers appreciate our proximity to Westrock, UPS, Nestle and Pentair. Walk to nearby restaurants or enjoy our location close to Woodfield Mall in Schaumburg. Other attractions include IKEA, Wintrust Field, Volkening Lake & Morton Arboretum.
Week without TV, Air Condition, body wash and same breakfast cold, bacon wasn't cooked
来自Diamond Elite Traveler从Tennessee
Week without TV, Air Condition, body wash and breakfast cold, bacon wasn't cooked.
Corporate
已发布 2025年5月9日
Hi Diamond Elite Traveler,
Thank you for staying at the Holiday Inn Express Chicago West-Roselle and sharing your experience. It is a pleasure to host one of our valued IHG® One Rewards Diamond Elite members, and we are grateful for your continued loyalty since 2019.
Our goal is to make your stay welcoming by providing excellent service and upholding the highest standards of lodging. I apologize for not meeting your expectations. I've shared your feedback with our hotel management so they can take prompt action to avoid a recurrence of the situation. I have also sent you a private message to extend our apologies.
Thank you again for taking the time to provide your insights and allowing us to improve.
Sincerely,
Crisel V. Case Manager IHG® Hotels & Resorts Service
Stay at the Newest Hotel in Hearne, Texas Welcome to the Holiday Inn Express® Hotel & Suites Hearne . Our hotel's location in central Texas is perfect for both business and leisure travelers. Besides an ideal location, our hotel offers guests professional service and top-notch amenities. This Hearne hotel's location is perfect for business travelers. We are near many local companies, including Halliburton, Schlumberger, Rowan, Conoco Phillips,Trinidad Drilling and Fluor. This home away from home provides guests with the best in business services. Guests staying here enjoy free high-speed Internet access and a 24-hour Business Center. Hearne sits at the crossroads of three major highways: TX-6, US-79 and US-190. This is a major benefit for travelers who are headed to Texas A&M and Blinn College in Bryan - College Station or heading east to Austin. During your trip, be sure to visit the many local historical sites like the Hearne Railroad Depot and the World War II prisoner of war camp, Camp Hearne. Lodging at our hotel ensures that you can have a carefree trip to Texas. We offer great hotel amenities like an outdoor pool and whirlpool, an on-site laundry facility and a convenience store and gift shop. Every morning we invite you to join us for a free, hot breakfast bar, featuring our signature cinnamon rolls. Whatever your reason for visiting Hearne, our hotel's amenities and services are sure to be exactly what you need.
The hotel and its GM has yet to follow up after I called and spoke with IHG corproate customer service.
Corporate
已发布 2025年5月9日
Hi Mr. MPYL,
Thank you for staying at our Holiday Inn Express & Suites Hearne during your family reunion. We appreciate you for being one of our IHG One Rewards Platinum Elite members.
Our hotel aims to be a great place to rest and recharge. I am sorry to learn about what happened during your visit. I shared your feedback with our hotel management about this and will take action to improve areas that need additional attention.
We hope you allow us to share a more positive experience soon.
Sincerely,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Holiday Inn Corpus Christi Downtown Marina is conveniently located in Downtown Corpus Christi. Experience a picturesque view overlooking the beauty of Corpus Christi Bay and Marina. Our Corpus Christi hotel is across the street from the historic seawall and within an easy walk to local nightlife, restaurants, fishing, and more. Corpus Christi is home to the Texas State Aquarium, USS Lexington, Museum of Science and History, Whataburger Field and the American Bank Center.
Relax by our beautiful indoor and outdoor, third floor pool offering panoramic views of the Corpus Christi Bay and Marina.
The Holiday Inn Corpus Christi Downtown Marina is located in Downtown Corpus Christi near the Corpus Christi Port Authority and many corporate locations. These locations include the American Bank Convention Center, Exxon Mobil, Christus Spohn Hospital and Koch Industries. This 100% non-smoking facility features 12,000 square feet of meeting and banquet space to accommodate corporate, social, and wedding events.
We offer a variety of places to relax and enjoy a cocktail. Take advantage of our lobby bar or enjoy the breeze and view of the Corpus Christi Bay and Marina from our outdoor patio. We look forward to your arrival.
I booked rooms for my place of business. We are tax exempt. I sent all the necessary forms and double checked before the check in date. They still charged tax. I attempted to get them to correct it and got no response. I don't have time to keep going back and forth. We won't use this hotel again.
Corporate
已发布 2025年5月9日
Hi txsgrl929,
Thank you for staying at our Holiday Inn Corpus Christi Downtown Marina during your business trip. We value your feedback and appreciate you as one of our IHG® One Rewards members.
Our hotel aims to deliver a seamless experience and dependable service. I understand your expectations, and I am sorry to learn about what happened during your visit. I documented and shared your comments with our local managers to monitor and improve the quality of our service. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Our Rochelle, Illinois Hotel's Location is Perfect Located in the "Hub City" near the town's vital railroad system, the Holiday Inn Express® Rochelle hotel is a three-Diamond AAA-rated hotel and the perfect place to stay in Ogle County. Our hotel's property in Rochelle, IL is directly off I-39 and I-88, which means travel is quick and simple when you choose us. Corporate guests are glad to know that they can reserve our 625-sq-ft event room for company board meetings. We also have free high-speed, wired and wireless Internet access and a Business Center with copy and print services on the hotel's property. In addition, Rochelle, Illinois is home to a variety of businesses, such as Allstate, Hormel Foods, Sara Lee and Del Monte Foods, Nippon Sharyo If you have a free afternoon, take an excursion down to the Rochelle Railroad Park for a little train watching. For a day outside, head to Magic Waters Water Park with the kids or enjoy a scenic drive to White Pines Forest State Park, a favorite of our hotel's guests. Rochelle, IL is also just a short trip from Northern Illinois University and the John Deere Historic Site. When you select our hotel's accommodations in Rochelle, Illinois, you'll enjoy working out in the on-site Fitness Center. Afterward, you can take a dip in the indoor pool. We serve the complimentary Express Start Breakfast Bar with a variety of hot items every morning. Call today and reserve your room to "Stay Smart!"
The lady at the front desk upon check in was short with us and rude. The lady working that morning at the front desk the next morning was even more rude! Her own co-workers were apologizing for her attitude.
Corporate
已发布 2025年5月9日
Hi Bobby,
Thank you for staying at our Holiday Inn Express Rochelle during your stopover. We appreciate you as our valued guests.
Our hotel aims to deliver true hospitality and service. I understand your expectations, and I am sorry we missed the mark this time. I shared your comments with our local managers to monitor and improve the quality of our service.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
Welcome to voco Reading, an IHG hotel and the new name for the Reading Stadium Hotel
Adjacent to Reading Stadium, perfectly located just minutes off the M4 and on the doorstep of Green Park and other Reading business parks.
At this modern hotel with thoughtful touches and distinctive design, guests can take advantage of free parking, and enjoy some Me Time in spacious guest rooms (34sqm) fully air-conditioned, with 49” smart TVs.
Our large Family Rooms with 2 large double beds plus a sofa bed and plenty of space to relax are the perfect oasis after a fun day watching football, shopping at the Oracle Shopping Centre, or visiting Legoland or Windsor Castle.
To decompress, enjoy our newly refurbished leisure facilities with a swimming pool, sauna, steam room and state of the art gym. The hotel invites you to enjoy the voco Life at the Atrium Bar and the brasserie-style restaurant Le Café.
Due to the website not being up to date I have been charged the full rate for a bed I did not sleep in as I did not stay overnight as the website misleading advises that the two closest car parks are available when in fact they are not. The railway car park was under construction and wouldn't be available for months and the other was closed. The third was a 20 minute walk to the hotel which is not acceptable at all when supposedly staying at decent hotel.
Corporate
已发布 2025年5月9日
Hi LT12,
Thank you for choosing to stay at the voco Reading. We appreciate your business with IHG® Hotels & Resorts.
We work hard and strive to craft unforgettable experiences for our guests, and I'm sorry to hear about what happened. Your satisfaction is our top priority, and we're committed to listening and adapting to your needs. I sent you a private message to discuss this further, and I hope you can read it at your convenience.
We’re excited for your next stay with us.
Kind regards,
Dhalzin D. Case Manager IHG Hotels & Resorts Service
Experience the island life at our central Kailua-Kona hotel in Hawaii
Aloha and welcome to Kailua-Kona, located on the Big Island of Hawaii. Guests will be able to enjoy access to numerous Big Island activities as well as a rich cultural experience. The Holiday Inn Express and Suites Kailua-Kona is only a 5-minute walk from several beaches, including Kailua Bay and Kamakahonu Beach. Our hotel is located in the heart of the Historic Kailua Village , near Honokohau Marina, Kailua-Kona Wharf, Hulihe‘e Palace, Coconut Grove Marketplace and Keauhou Shopping Center.
If you are looking for great accommodations and amenities in Kailua-Kona look no further. We have the highest ratings for cleanliness and customer service. Our spacious rooms and suites, come with mini fridge, microwave, and comfortable beds to help you relax from your adventurous day. Start your day off right with our complimentary breakfast and try one of our signature hot dishes or a variety of healthy options. Hotel features state of the art fitness center, outdoor pool, and laundry facilities great for all guests.
Need a great place to stay in Kona for the annual Iron Man Championship race or International Billfish Tournament? Stay with us, your home away from home while visiting paradise. Holiday Inn Express Kailua Kona is only 8 miles away from the Kona International Airport and offering the lowest cost for parking and no resort fees.
Unresponsive management to the dozens of problems we had!!
来自Naraca从San Diego, CA
I completely regret spending my points on this property!! I would have moved after 2 frustrating days, but there are no other IHG properties on the Big Island!
We had so many issues in our rooms: Wild kids running & yelling in the halls at 5:30 a.m. waking us up, a very cold room we could not warm up, (we slept in sweatshirts), our toilet ran all night but couldn’t be fixed until the next day, our phone did not work, the TV remote did not work….we finally moved rooms & the new one had ants that were crawling through our food, (we had to wait an hour to have it treated) there was light pouring through the windows at 6:00 am, because there are no drapes (just a roller shade that doesn’t cover the windows entirely), no bath mat (my husband slipped in the tub), the safe was inoperable, it goes on & on.
Breakfast was not at all as featured on their website. No bananas or fresh fruit (first they had none, then their delivery was of underripe ones), no hard-boiled eggs, no oatmeal most days & the beverage machine was broken (so no water or juice). We finally gave up & went to the grocery store & bought what we needed.
We asked to speak to the manager, Albert Bay, several times a day over our 6 days there, but he was never available and never reached out to us. He was rarely on property. We asked to have him contact us, but he never did. TOTALLY UNACCEPTABLE!! We did not go to Hawaii to spend hours in our room waiting to have things repaired or hear back from management who should care about his property. I would not recommend this property!
Corporate
已发布 2025年5月9日
Hi Naraca,
Thank you for staying and sharing your experience at our Holiday Inn Express & Suites Kailua-Kona during your vacation. We appreciate you for being one of our IHG One Rewards Platinum Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service
Simplify your travel experience at Holiday Inn Stevens Point - Convention Ctr. Our hotel in Stevens Point, WI offers modern amenities, comfortable rooms, and a convenient location 2ff I-39 and Rt 51t. Rest and recharge in our pet-friendly rooms and suites with plush triple-sheeted bedding, Keurig coffee makers, free Wi-Fi, flat-screen TVs, and mini fridges. Get a great night's sleep with blackout shades in all our accommodations. Stop by Amber Grill for tasty dinner entrees, craft drinks, and an inviting atmosphere.
Stay on top of your fitness in 24-hour fitness center and at our outdoor pool (currently closed), then explore the city during your stay with easy access to attractions like The Green Circle Trail, with its miles of gorgeous trails to hike or bike along. Fun outdoor recreation doesn't have to stop there, with Tomorrow Rivers, Standing Rocks County Park, and more. If the outdoors isn't for you, visit Stevens Point Brewery for a legendary brew.
Whether you're in town for business, pleasure, or just passing through, enjoy a seamless stay at Holiday Inn Stevens Point - Convention Ctr. Explore our vacation packages and special offers to make the most of your trip. Kids stay and eat free. Free breakfast is included with government/military rates.
I forgot my jacket in my room. I called the front desk as soon as I got home on Saturday 26 April. This is the 3rd time I am filling out this survey. I requested that they check the closet in room 313 for my jacket. I requested a call back - nothing. I requested a call back from you on my 2nd survey - nothing. I am requesting a call back now!! ??????
Corporate
已发布 2025年5月9日
Hi Colonel,
Thank you for staying at our Holiday Inn Stevens Point - Convention Center during your business travel. We value your feedback and appreciate you as one of our IHG® One Rewards members.
Our hotel aims to showcase dependable service. I understand your expectations, and I am sorry to learn about what happened during your visit. I documented and shared your comments with our local managers to monitor and improve the quality of our service. I also sent you an email to discuss further details.
We hope you allow us to share a more positive experience soon.
Take care,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
We are located in Saginaw Township, near Bay City and a short drive to Midland. Located just off I-675, and we're only five miles from downtown Saginaw.
Our hotel is centrally located to all of the Tri-Cities' area attractions, from the nearby Fashion Square Mall and the open waters of Saginaw Bay. If golfing has brought you to the area, you'll appreciate that we are near many golf courses including Apple Mountain and Swan Valley. We are also a short drive to the Birch Run Premium Outlet Mall and Frankenmuth's Little Bavaria German Village.
Corporate travelers appreciate our close proximity to many local businesses including the World Headquarters of Dow Chemical, Dow Event Center, Covenant Healthcare & Saint Mary's. Also, Saginaw Valley State University and Delta College is 2 miles down the road. Our meeting space is 1,000-square feet, perfect for your next event. We have a 24-hour business center and free high-speed internet access for your traveling needs.
Whether business or pleasure brings you to Saginaw, our hotel's ready to meet your needs. Amenities at this hotel include 24-hour snack shop, a complimentary, hot breakfast bar, a 24-hour fitness center, indoor pool and whirlpool. You'll find comfortable accommodations and quality amenities when staying with us, so make your reservation today!
There was an extra $250 incidental hold put on my credit card that I was never notified about. The couch had nasty white stains. The shower smelled like eggs. There was hair laying around in the rooms, bathtub, and counters. The jets in the tub barely worked. I am very dissatisfied.
Corporate
已发布 2025年5月9日
Hello Quel20,
We strive to offer friendly and responsive service. I’m sorry to hear about your experience during your stay at our hotel. I have sent you a private message to discuss this matter further.
Thank you for being a valued IHG One Rewards member and for choosing to stay with us at Holiday Inn Express & Suites Saginaw.
We look forward to the opportunity to host you again.
Great location but not so great service,no one to help with luggage, no available bar when we are hungry
Corporate
已发布 2025年5月9日
Hi Shery,
Thank you for choosing our Holiday Inn Express Kuala Lumpur City Centre to host your stay. We appreciate your business as one of our valued guests.
Our hotel aims to deliver a seamless experience. While we are glad you found our location at your convenience, I am sorry about what happened. We value your feedback, and we'll use this to monitor and improve our hospitality services.
Thank you again for making us part of your weekend, and we hope to share with you a better service on your next visit.
Safe travels,
Mark Kaser T. Case Manager IHG Hotels & Resorts Service
A plush hotel in Leeds city centre with an extensive health club, meeting rooms, bar, restaurant and more
Unwind after work in the gym, sauna and pool at the Spirit Health Club, Then head to TAP restaurant which serves great drinks paired with great food all day long
Chic hotel rooms have Queen-size beds and flat-screen TVs, and our Sleep Advantage programme offers premium bedding and Quiet Zones to help you rest . Club lounge access rooms offer canapes and al cholic drinks from 5.00pm - 7.00pm and complimentary soft drinks throughout the day.
For business, we have 7 luxurious function rooms, and there is a breakout area and terrace for a rest between meetings. Our Crowne Plaza Meetings Director can help with any requests. Our hotel makes an amazing wedding venue too!
The luxurious Crowne Plaza Leeds hotel is only a 15-minute drive from the M1 and M62 motorways. Nearby Leeds station offers direct trains to London. If you are catching a flight, Leeds Bradford Airport (LBA) is close by, and an airport bus stops outside the hotel.
Major city-centre businesses, the Trinity Leeds shopping centre and the bars and clubs of the Northern Quarter and Millennium Square are all within a short walk. Take in a cricket match at Headingley Carnegie Stadium, or get some fresh air in Roundhay Park.
So where to start... stopped here with my daughter and wife then a week later stoped here for our anniversary. First week got money taken out of my account that shouldn't off. 2nd week money taken out my account that shouldn't. Room stain on the seat some knocking noise from the ac or fridge and the tv didn't work correctly. Used to love staying here but will not be back at any point. Poor staff poor hotel
Corporate
已发布 2025年5月9日
Hi Siburns,
Thank you for staying and sharing your experience at our Crowne Plaza Leeds during your anniversary. We appreciate you for being one of our IHG One Rewards Diamond Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips, and we'll do our best to make your next stay better than the last!
Safe travels,
Jomar M. Case Manager IHG Hotels & Resorts Service