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- First review commentJanuary 31, 2017
- Last review commentApril 23, 2025
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Europe's Reviews
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Holiday Inn Express Edinburgh – Leith Waterfront is located on the outskirts of the city, in the cool harbour neighbourhood of Leith, also known as The Shore. Edinburgh Waverley train station is within easy reach and Edinburgh Airport (EDI) is 25 minutes away. Catch trams into the city centre from opposite the hotel. On-site parking is 10 GBP per night and spaces are limited.
Stroll along to the Royal Yacht Britannia and explore the former yacht of Queen Elizabeth II. Delve into Scotland’s rich history at the magnificent Edinburgh Castle, then wander through the cobbled streets of the Old Town to visit the Scott Monument and the National Museum of Scotland. Watch live debates and MSPs questions at the Scottish Parliament Building or tour the Palace of Holyroodhouse, The King’s official residence in Edinburgh.
Ocean Terminal shopping centre is a short walk away, while Princes Street and St James Quarter offer the best from high-street to luxury fashion and beauty. Multrees Walk is home to the iconic Harvey Nichols. For entertainment, catch a comedy or theatre show at the Edinburgh Playhouse, two miles away.
Relax after a busy day in your room with a flat-screen TV and en-suite with shower. Enjoy a free buffet breakfast each morning before heading out for the day. Order light bites and coffees throughout the day and grab a pizza in the evening from our menu. Relax with drinks from the bar in our Great Room and catch up with free Wi-Fi.
Overall
4 out of 5
Good value in as nice location
By Teekayh
from Dundee
Nice hotel in a super location. Situated on a major bus route with a bus stop virtually on the doorstep with services all around the city.
Nice, crisp and very clean interior. Very helpful and attentive staff. Recommended.
Posted byEurope
onFebruary 13, 2017
Dear Teekayh
Thank you for taking time to review your recent stay. It is great encouragement for the staff to read such positive comments about the hotel and themselves.
I hope we can welcome you back when you are next in Edinburgh.
Best regards
Douglas, Guest Service Manager
Thank you for taking time to review your recent stay. It is great encouragement for the staff to read such positive comments about the hotel and themselves.
I hope we can welcome you back when you are next in Edinburgh.
Best regards
Douglas, Guest Service Manager
0points
0of 0voted this comment as helpful.
Central Verona hotel with a restaurant, an indoor pool and excellent meeting facilities.
Crowne Plaza® Verona - Fiera hotel is a 10-minute drive from Verona Airport and 4 km from Verona Porta Nuova Train Station.
With its glass dome and tropical plants, our Winter Garden is the perfect setting for events, and has space for 450 guests. The Byblos Sky Terrace is ideal for a party. Our Crowne Plaza Meetings Director is on hand to help with planning. We have 7 flexible meeting rooms and are only 10 minutes' walk from the trade shows at the Veronafiere. There's easy access to the A4 and A22 motorways, and we provide a free shuttle into the city center 6 times a day, making it easy to visit Juliet's house and balcony, or the incredible Roman amphitheater.
At this hotel you can enjoy:
Free Wi-Fi
A Business Center
A Fitness Center with a pool and whirlpool bath
Complimentary self-parking
Smart contemporary rooms all have air conditioning and LCD TVs, and our Sleep Advantage® programmed ensures a good night's rest. Suites offer extra space, and Club Rooms have access to a private executive lounge. You can relax in the spa, sip coffee in our stylish lobby, and visit Plaza Restaurant for gourmet local specialties. Drinks and light bites from our Fast & Fresh menu are available at Bellini's Bar.
Overall2 out of 5
DELUDENTE
By RobertoEnrico
from Bologna, Italy
Non avrei scritto questa recensione negativa se almeno il problema della welcome amenity fosse stato risolto con prontezza.
Arrivo, check in molto tardi in serata, mostro la tessera come cliente "SPIRE", non vengo salutato come tale.
Mi viene chiesto se gradisco i punti come welcome amenity, accetto e confermo per i punti.
A procedura quasi ultimata chiedo che tipo di stanza ho ricevuto, risposta: "ha una standard",
obietto che da applicazione sono libere camere di categoria superiore, mi viene fatto subito upgrade e mi si dichiara una "junior suite".
obietto che da applicazione sono libere camere di categoria superiore, mi viene fatto subito upgrade e mi si dichiara una "junior suite".
La junior suite si è rivelata una stanza di dimensioni assolutamente standard, senza neanche l'ombra di un divano o zona living normalmente presente in una junior suite. Solo il bagno era di dimensioni leggermente più grandi.
La temperatura della camera da ghiacciaia, suppongo perche il riscaldamento fosse spento, lo accendo sperando che in poco tempo la temperatura salga... nulla.
Check out: vengo tenuto in attesa circa 5 minuti perchè delle due persone presenti al momento una serviva un cliente in arrivo mentre l'altra ha continuato nello sbrigare una sua pratica sul banco che probabilmente poteva essere momentaneamente sospesa (non erano infatti presenti altri clienti e nessuno attendeva al telefono)
Fatto check out faccio presente che non ho visto caricati i punti della welcome amenity, mi viene risposto che "passano in automatico al pagamento della notte".
Falso, i punti della welcome amenity passano in tempo reale al loro accreditamento sul sistema IHG.
Almeno questo è quello che accade in tutti gli altri Hotel IHG che frequento.
Falso, i punti della welcome amenity passano in tempo reale al loro accreditamento sul sistema IHG.
Almeno questo è quello che accade in tutti gli altri Hotel IHG che frequento.
Passano due giorni dal check out, la notte viene accreditata sul conto rewards con relative miglia ma non la welcome amenity.
Telefono direttamente all'hotel lagnando il mancato accredito.
Altre 24 ore sono passate e della welcome amenity nessuna traccia.
Telefono direttamente all'hotel lagnando il mancato accredito.
Altre 24 ore sono passate e della welcome amenity nessuna traccia.
Ultima nota, prezzo esagerato per la zona, il periodo, il servizio reso.
Posted byEurope
onFebruary 13, 2017
Gentile Signor Roberto,
Innanzitutto mi scuso per il disservizio e la scarsa assistenza avuta al momento del suo arrivo, le assicuro che questo non rispecchia il nostro standard qualitativo e l'attenzione che solitamente rivolgiamo ai nostri ospiti.
Per quanto riguarda l'assegnazione della camera ci tengo però a confermare che si trattava di una Junior Suite come comunicato dalla collega del Ricevimento, purtroppo le nostre camere non sono tutte uguali e a volte variano di dimensioni pur essendo della stessa tipologia.
Resta inteso che ho personalmente preso nota di tutte le sue osservazioni e avviato le dovute azioni correttive al fine di poter sempre garantire il migliore servizio possibile a tutti i nostri clienti.
La ringrazio per il tempo che ha voluto dedicarci e mi auguro di poterla riavere presto come nostro gradito ospite.
Cordiali sluti
Per quanto riguarda l'assegnazione della camera ci tengo però a confermare che si trattava di una Junior Suite come comunicato dalla collega del Ricevimento, purtroppo le nostre camere non sono tutte uguali e a volte variano di dimensioni pur essendo della stessa tipologia.
Resta inteso che ho personalmente preso nota di tutte le sue osservazioni e avviato le dovute azioni correttive al fine di poter sempre garantire il migliore servizio possibile a tutti i nostri clienti.
La ringrazio per il tempo che ha voluto dedicarci e mi auguro di poterla riavere presto come nostro gradito ospite.
Cordiali sluti
0points
0of 0voted this comment as helpful.
Holiday Inn Express Edinburgh – Leith Waterfront is located on the outskirts of the city, in the cool harbour neighbourhood of Leith, also known as The Shore. Edinburgh Waverley train station is within easy reach and Edinburgh Airport (EDI) is 25 minutes away. Catch trams into the city centre from opposite the hotel. On-site parking is 10 GBP per night and spaces are limited.
Stroll along to the Royal Yacht Britannia and explore the former yacht of Queen Elizabeth II. Delve into Scotland’s rich history at the magnificent Edinburgh Castle, then wander through the cobbled streets of the Old Town to visit the Scott Monument and the National Museum of Scotland. Watch live debates and MSPs questions at the Scottish Parliament Building or tour the Palace of Holyroodhouse, The King’s official residence in Edinburgh.
Ocean Terminal shopping centre is a short walk away, while Princes Street and St James Quarter offer the best from high-street to luxury fashion and beauty. Multrees Walk is home to the iconic Harvey Nichols. For entertainment, catch a comedy or theatre show at the Edinburgh Playhouse, two miles away.
Relax after a busy day in your room with a flat-screen TV and en-suite with shower. Enjoy a free buffet breakfast each morning before heading out for the day. Order light bites and coffees throughout the day and grab a pizza in the evening from our menu. Relax with drinks from the bar in our Great Room and catch up with free Wi-Fi.
Overall5 out of 5
Convenient and good value
By Aligretna
from Gretna scotland
Excellent place to stay in Edinburgh with choice if eating places across the road at Ocean Terminal. Staff at hotel very professional room was excellent. Breakfast was also excellent and it was good to see a member of staff checking the temperature of the food so the buffet breakfast was as good as if it had just been cooked. Bus stop outside the hotel £1.60 into the centre of eEdinburgh but you must have the right money. The former royal yacht is worth a visit.
Posted byEurope
onFebruary 13, 2017
Dear Aligretna
I am delighted to see you enjoyed your recent stay, such positive feedback is great for staff morale and encouraging to note some tasks which we undertake as “routine” are noted and appreciated by our guests.
I look forward to welcoming you back when you are next in Edinburgh.
Best regards
Douglas, Guest Service Manager
I am delighted to see you enjoyed your recent stay, such positive feedback is great for staff morale and encouraging to note some tasks which we undertake as “routine” are noted and appreciated by our guests.
I look forward to welcoming you back when you are next in Edinburgh.
Best regards
Douglas, Guest Service Manager
0points
0of 0voted this comment as helpful.
Budget Mülheim hotel close to central Cologne with breakfast included and a bar. Holiday Inn Express® Cologne - Muelheim hotel is near Köln Mülheim Berliner Strasse station, with tram and bus links to the city centre. The hotel is just off the A3 motorway, so you can reach Cologne Bonn Airport (CGN) in less than 15 minutes. Cologne’s famous Cathedral is 7 km from the hotel, near Museum Ludwig with its notable Picasso collection. Major concerts and sporting events at Lanxess Arena are a short drive away. Business travellers are close to leading companies such as NKT Cables, Bayer and Curt Richter and 15 minutes by car from the Kölnmesse convention centre. Guests can host meetings in two naturally lit conference rooms, seating up to 30 people. If you need a break from work, take a stroll along the nearby Rhine riverbank. At this hotel you can enjoy: - Inclusive Wi-Fi throughout - Convenient sockets for charging devices - On-site parking at a low daily rate Make a bright start with our inclusive Express Start™ Breakfast buffet with continental choices such as croissants, cereals and cold meats. Plan your day’s itinerary over coffee in our spacious open-plan lobby area, or meet colleagues for a draught beer in the bar. Our Next Generation guest rooms come with a Flatscreen TV and pillow menu for a relaxing night’s sleep.
Overall5 out of 5
Karneval in Köln
By Madame xy
from Da
Das Hotel ist für einen kurzaufenthalt gut.
Es gibt keinen Schrank in den die Kleidung gelegt werden kann
Das Bad ist funktionell gut
Es gibt keinen Schrank in den die Kleidung gelegt werden kann
Das Bad ist funktionell gut
Posted byEurope
onFebruary 13, 2017
Vielen Dank für Ihre Bewertung!
Viele Grüße,
Manja Heidenreich
Hotel Manager
Manja Heidenreich
Hotel Manager
0points
0of 0voted this comment as helpful.
Holiday Inn Express Edinburgh – Leith Waterfront is located on the outskirts of the city, in the cool harbour neighbourhood of Leith, also known as The Shore. Edinburgh Waverley train station is within easy reach and Edinburgh Airport (EDI) is 25 minutes away. Catch trams into the city centre from opposite the hotel. On-site parking is 10 GBP per night and spaces are limited.
Stroll along to the Royal Yacht Britannia and explore the former yacht of Queen Elizabeth II. Delve into Scotland’s rich history at the magnificent Edinburgh Castle, then wander through the cobbled streets of the Old Town to visit the Scott Monument and the National Museum of Scotland. Watch live debates and MSPs questions at the Scottish Parliament Building or tour the Palace of Holyroodhouse, The King’s official residence in Edinburgh.
Ocean Terminal shopping centre is a short walk away, while Princes Street and St James Quarter offer the best from high-street to luxury fashion and beauty. Multrees Walk is home to the iconic Harvey Nichols. For entertainment, catch a comedy or theatre show at the Edinburgh Playhouse, two miles away.
Relax after a busy day in your room with a flat-screen TV and en-suite with shower. Enjoy a free buffet breakfast each morning before heading out for the day. Order light bites and coffees throughout the day and grab a pizza in the evening from our menu. Relax with drinks from the bar in our Great Room and catch up with free Wi-Fi.
Overall5 out of 5
one of my favourite places to stay
By Wink02
from Aberdeen
excellent staff - so friendly welcoming and helpful. great location, and fresh clean rooms. Will definitely visit again/
Posted byEurope
onFebruary 13, 2017
Dear WinkO2
Thank you for taking time to review your recent stay. I am delighted to note we are one of your favourite places to stay. It is greatly encouraging to see that value the service we provide.
I am sure we will see you again soon.
Best regards
Douglas, Guest Service Manager
Thank you for taking time to review your recent stay. I am delighted to note we are one of your favourite places to stay. It is greatly encouraging to see that value the service we provide.
I am sure we will see you again soon.
Best regards
Douglas, Guest Service Manager
0points
0of 0voted this comment as helpful.
As one of the largest conference centers in Brandenburg, we welcome you to our superior business hotel. Ideally located, not far from BER Airport with international ICE train station and centrally located at the freeway junction, we are the stylish hot spot for business travelers and conference organizers.
State-of-the-art equipment and technology as well as a highly modern hotel design will meet all your expectations and demands. The high-speed fiber optic Internet connection throughout the hotel and the latest conference technology in all 21 conference rooms guarantee you the highest level for events with up to 1000 participants.
Our HANGAR 24 Bar & Restaurant convinces with a varied and international menu as well as fresh, seasonal products and a high standard of sustainability and regionalism - both in à la carte service and event catering.
Overall5 out of 5
Great Hotel for a Great Price!
By Peter
from Seattle, WA
This hotel could be used as a benchmark for many US hotels in its class. It's simply that good. We loved the ambiance, the clean and safe environment, food and staff dedication to customers and service.
Posted byEurope
onFebruary 13, 2017
Thank you very much for staying in our hotel. We appreciate your 5 star rating very much and hope to welcome you again soon.
Alexander Jackisch
Guest Relations Manager
Alexander Jackisch
Guest Relations Manager
0points
0of 0voted this comment as helpful.
Crowne Plaza Hotels & Resorts Colchester - Five La
A countryside hotel near Colchester and Maldon with two golf courses, a nightclub and a fitness centre Crowne Plaza Resort Colchester - Five Lakes hotel gives guests ultimate comfort less than half an hour's drive from Colchester Castle and the A12 . Our guests are lodged amid 320 acres of lush greenery, with golf courses, tennis and squash courts and lakes, plus easy access to Witham and Colchester train stations – both 20 minutes' drive away. You can take in the peaceful scenery surrounding the hotel and enjoy its proximity to Colchester. Colchester Zoo is 15 minutes' drive away. Wilkin & Sons jam factory in Tiptree has sweet spreads from jellies to curds. The hotel offers complimentary WiFi and has 15 smart meeting rooms for business or events. Our Crowne Plaza Meetings Director is on hand for assistance. There's an arena with a capacity of 2,500 people and a car park with 550 spaces for attendees, plus overflow available on request. You can clock a few laps in the indoor pool . Work up an appetite in our fitness centre , tennis courts or spa , then savour a delectable meal at the Brasserie1 or Grill Room . Enjoy a light meal or relax with an evening drink in one of our two bars . Later, hit the dancefloor in our nightclub, open Fridays and Saturdays from February to November.
Overall5 out of 5
comfortable bed and great service
By bobby23542
from UK
I had stayed here previously and had a really bad experience but the management dealt with the issue really promptly and well. This time was back to the usual great service so well done to the whole team you've got me back as a customer.
Posted byEurope
onFebruary 13, 2017
Thank you so much for continuing to choose Crowne Plaza Resort Colchester - Five Lakes despite a previous visit not meeting your expectations however, thankfully we have been able to restore your faith in us.
We very much look forward to welcoming you back in the future.
With kind regards
Gayleen Burkhardt
Executive Office
Executive Office
0points
0of 0voted this comment as helpful.
Crowne Plaza Hotels & Resorts Colchester - Five La
A countryside hotel near Colchester and Maldon with two golf courses, a nightclub and a fitness centre Crowne Plaza Resort Colchester - Five Lakes hotel gives guests ultimate comfort less than half an hour's drive from Colchester Castle and the A12 . Our guests are lodged amid 320 acres of lush greenery, with golf courses, tennis and squash courts and lakes, plus easy access to Witham and Colchester train stations – both 20 minutes' drive away. You can take in the peaceful scenery surrounding the hotel and enjoy its proximity to Colchester. Colchester Zoo is 15 minutes' drive away. Wilkin & Sons jam factory in Tiptree has sweet spreads from jellies to curds. The hotel offers complimentary WiFi and has 15 smart meeting rooms for business or events. Our Crowne Plaza Meetings Director is on hand for assistance. There's an arena with a capacity of 2,500 people and a car park with 550 spaces for attendees, plus overflow available on request. You can clock a few laps in the indoor pool . Work up an appetite in our fitness centre , tennis courts or spa , then savour a delectable meal at the Brasserie1 or Grill Room . Enjoy a light meal or relax with an evening drink in one of our two bars . Later, hit the dancefloor in our nightclub, open Fridays and Saturdays from February to November.
Overall5 out of 5
Great Stay
By Gary1812
from Colchester
I stay at this hotel at least twice a week and the service and quality is always the same, "Excellent".
Only small criticism is the bar menu doesn't change and therefore if you don't want to eat in the main restaurant means it becomes a little boring!
Posted byEurope
onFebruary 13, 2017
Thank you for your complimentary feedback; we are delighted that you continue to visit Crowne Plaza Resort Colchester – Five Lakes so frequently. I have mentioned your comment regarding the bar menu to our Bars Manager and hopefully, he will review. Thank you for letting us know.
We look forward to welcoming you back soon.
With kind regards
Gayleen Burkhardt
Executive Office
Executive Office
0points
0of 0voted this comment as helpful.
Holiday Inn London - Kensington Forum
Landmark hotel near the Tube and museums, with two restaurants and a pub Holiday Inn London - Kensington Forum hotel is just steps from the Piccadilly, Circle and District Tube lines at Gloucester Road Station . Heathrow Airport (LHR) is 30 minutes away on the Heathrow Express train, and it's a five-minute Tube ride to Victoria Station . Buses stop right outside the hotel. Kids love the animatronic dinosaurs at the nearby Natural History Museum , and it's a quick stroll to the renowned Victoria and Albert Museum or concerts at Royal Albert Hall . Fashionable Knightsbridge stores such as the iconic Harrods are a 25-minute walk. The hotel's 12 versatile events space offers natural daylight holding up to 400 guests. Upgrade to the Business lounge. The Olympia exhibition centre is 1.5 miles away. At this hotel you can enjoy: - Free Wi-Fi - 24-hour room service - On-site parking - Kids stay and eat free The 906 bedrooms come with pillow menus for a good night's sleep. Sofa beds are available for the kids. Start your day with a workout in the fitness centre, then sit down to a full English and continental buffet breakfast . Sample modern International dishes at Ashburn S.W.7 Bar & Restaurant . Wake up and grab a Starbucks coffee in the lobby lounge and later, relax over a pint in the Tavern Pub .
Overall4 out of 5
Comfortable and friendly staff
By Mark2006
from Midlands UK
Regularly stay here on business and always find the staff to be helpful and the amenities to be good.
Posted byEurope
onFebruary 13, 2017
Thank you for your lovely comments. We look forward to welcoming you back yet again. Kind Regards Guest Relations Team
0points
0of 0voted this comment as helpful.
Holiday Inn London - Kensington Forum
Landmark hotel near the Tube and museums, with two restaurants and a pub Holiday Inn London - Kensington Forum hotel is just steps from the Piccadilly, Circle and District Tube lines at Gloucester Road Station . Heathrow Airport (LHR) is 30 minutes away on the Heathrow Express train, and it's a five-minute Tube ride to Victoria Station . Buses stop right outside the hotel. Kids love the animatronic dinosaurs at the nearby Natural History Museum , and it's a quick stroll to the renowned Victoria and Albert Museum or concerts at Royal Albert Hall . Fashionable Knightsbridge stores such as the iconic Harrods are a 25-minute walk. The hotel's 12 versatile events space offers natural daylight holding up to 400 guests. Upgrade to the Business lounge. The Olympia exhibition centre is 1.5 miles away. At this hotel you can enjoy: - Free Wi-Fi - 24-hour room service - On-site parking - Kids stay and eat free The 906 bedrooms come with pillow menus for a good night's sleep. Sofa beds are available for the kids. Start your day with a workout in the fitness centre, then sit down to a full English and continental buffet breakfast . Sample modern International dishes at Ashburn S.W.7 Bar & Restaurant . Wake up and grab a Starbucks coffee in the lobby lounge and later, relax over a pint in the Tavern Pub .
Overall5 out of 5
快適で交通至便
By shano
from Tokyo
部屋が清潔で地下鉄の駅に近く市内へも空港へのアクセスもよい。従業員も新設でフレンドリーだった。朝食の質も高く美味しかった。
Posted byEurope
onFebruary 13, 2017
Thank you for taking the time to submit your comments and your feedback. We are so glad you enjoyed your recent stay with us.
Kind Regards
Guest Relations Team
Kind Regards
Guest Relations Team
0points
0of 0voted this comment as helpful.
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