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Welcome to the Award-Winning Holiday Inn Express Hattiesburg - West! Experience a warm, South Mississippi welcome at our hotel, recognized with the prestigious 2024 IHG Newcomer Award in the IHG Americas Region. This accolade reflects our commitment to providing exceptional stays for all our guests since our opening. Located in the vibrant "Hub City," the Holiday Inn Express Hattiesburg - West is just 2 miles from the University of Southern Mississippi and conveniently situated off the intersection of I-59. We are also less than 15 minutes from the Hattiesburg-Laurel Regional Airport, making us an ideal choice for both leisure and business travelers. Our hotel is a short drive from key attractions such as Camp Shelby Joint Forces Training Center, MS Armed Forces Museum, Forrest General Hospital, Howard Industries Technology Park, Merit Health, and William Carey University. Guests choose our hotel for its modern comfort, family-friendly atmosphere, and corporate convenience—a place that truly feels like home! Enjoy complimentary Wi-Fi, flexible meeting spaces, and a delicious complimentary breakfast during your stay. Relax in our indoor heated pool or stay active in our state-of-the-art fitness center. Our modern rooms are designed as an oasis of comfort, ensuring you have everything you need for a memorable stay. Book your stay at the Holiday Inn Express Hattiesburg - West today and experience the best of South Mississippi hospitality!!
 
Overall3 out of 53 out of 5
Very Friendly staff
By Angel from Maumee, OH.
Only issue was housekeeping not cleaning and or putting in clean towels. And the language barrier with housekeeping staff. Therefore, front desk staff gave clean towels when housekeeping services were not done. Other than that, front desk staff and breakfast staff was amazing and very friendly. And the only reason I returned for a second visit.
Customer avatar
Posted by
onApril 25, 2025
Hello Angel,

Thank you for staying at our Holiday Inn Express Hattiesburg West – University Area. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express & Suites welcomes you to Our Bend, Oregon hotel! Comfort and convenience are waiting for you at our pet-friendly hotel in Bend, Oregon. Our friendly staff is ready to check you into one of our guest rooms, packed full of amenities that you can take full advantage of during your stay. From a spacious and ergonomic work area that is perfect for remote working, to a comfortable bed dressed in the best linens, you can be sure to have a relaxing and productive stay. Once you’re settled in your room, head out to Bend's Old Mill District for dinner at one of our numerous, highly rated restaurants or visit one of the 22+ craft breweries in "Beer City USA." With more breweries per capita than any other city in the United States, you're sure to find a beer that suits your palette. Other hotels find it hard to compete with our convenient location, placing you near many things to do in Bend, like local wineries, concert venues, downtown Bend, and the Bend Oregon Outlets. If the outdoors is more your style, take a hike at Pilot Butte or grab your tube and float on the Deschutes River. Whatever adventure you choose, be sure to begin your day with our complimentary Express Start Breakfast every morning. Our Bend, Oregon hotel is the perfect choice for your trip to Central Oregon, and we look forward to welcoming you to our hotel.
 
Overall3 out of 53 out of 5
Pretty nice hotel
By Greybeard from Idaho
Pretty nice hotel, good location, clean, beds are way to soft, pillows are not firm enough, breakfast is OK but not great but pretty standard. Check in was very slow but employee was very nice. Good parking!
Customer avatar
Posted by
onApril 25, 2025
Hello Greybeard,

Thank you for staying at our Holiday Inn Express & Suites Bend South. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Holiday Inn Express and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Florida City Hotel Near the Keys and Miami Gearing up for a business trip to the Miami area? Planning for a Florida Keys vacation? Choose the accommodations that put you within moments of all that southern Florida has to offer: the Holiday Inn Express® Hotel & Suites Florida City - Gateway to the Keys. Situated off Route 1 and 9 miles from the Homestead General Aviation Airport, corporate travelers in Florida City appreciate this hotel's proximity to prominent local businesses, including the Turkey Point Nuclear Generating Station. Perks like free wifi throughout the facility ensure productivity during extended business trips, and an on-site boardroom suitable for up to 20 is ideal for meetings with clients and colleagues. Patrons can take a break from the grind, with a round of golf at Keys Gate Golf & Country Club. While staying in Florida City, hotel guests can spend the day following the nearby Historic Redland Tropical Trail. Stops along the trail include the Everglades Alligator Farm, which offers a thrilling, up-close encounter with Florida wildlife. For fantastic shopping take a day trip to Miami, and for a tropical escape, venture to Key Largo for fun in the sun. This hotel provides a comfortable, 100% smoke-free environment and all of the amenities you expect, including a sparkling, outdoor pool, a Fitness Center and a complimentary, hot breakfast each day. Our hospitable, attentive staff awaits your arrival. Book a room today!
 
Overall2 out of 52 out of 5
Nice bed
By Anonymous from Daytona Beach
Bathroom shower needed wiped down before using. Hair everywhere
Customer avatar
Posted by
onApril 25, 2025
Hi Valued Guest,
Thank you for staying at our Holiday Inn Express Florida City Gateway To Keys and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We aim to provide comfortable accommodations for all our guests, and I'm sorry to learn about your experience. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Come stay at the all-new Generation 7.0 Staybridge Suites in Milford, Ohio. We are conveniently located off I-275 exit 59 just 15 miles away from Downtown Cincinnati! Our modernized, pet-friendly extended stay hotel offers the best accommodations around. Conveniently, located near several restaurants, shopping centers, and corporate offices you will wish you stayed with us sooner. We offer the comforts of home with our large suites, up to 720 sq ft, equipped with a full kitchen and living area. Guests love the variety of items offered at our free hot breakfast every morning. Take care of your laundry for free in our onsite guest laundry room while getting in a workout at the fitness center across the hall. But even if you’re not a fitness fanatic you can take a swim in our indoor heated pool or relax next to our outdoor fireplace on The Patio. Points of Interest: Companies: Siemens, Tata, Cintas, Wal-Mart, PPG, Raising Canes, International Paper, Cold Jet. Sports: FC Cincinnati Mercy Health Training Facility, New Finley Ray Park Local Attractions: Little Miami Scenic Bike Trail, Historical Milford, Jungle Jim's International Market, Kings Island Amusement Park, Cincinnati Nature Center, Newport Aquarium, Paul Brown Stadium Whether you're traveling on business, leisure, or need a place to stay during home renovations Staybridge Suites is the place to be
 
Overall3 out of 53 out of 5
Dirty Bathroom Broken Appliances
By Don02 from Milford, Ohio
The dishwasher was running when I arrived in the room. It ran all night. I reported that to the front desk and was told "That is normal." They did not fix it or offer to move me to another room. The bathroom was not clean. There was human hair (not mine) on the floor and walls of the shower.
Customer avatar
Posted by
onApril 25, 2025
Hello Don02,

Thank you for staying at our Staybridge Suites Cincinnati East - Milford. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Staybridge Suites and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn® Lancaster hotel is just off the M6, with easy access to the Lake District. The shops and attractions of Lancaster are a 10-minute drive away. Alternatively, leave the car in the hotel's free car park and catch a bus to the town centre from the stop outside the hotel. Lancaster Station is served by direct trains to Manchester. Blackpool Airport (BLK) is 40 minutes' drive from the hotel. The hotel is just 20 minutes' drive from the scenic Lake District National Park. A 10-minute drive from the hotel, the 12th-century Lancaster Castle is surrounded by parkland. Nearby, the riverside Lancaster Maritime Museum occupies a former warehouse. Morecambe Bay, 20 minutes' drive from the hotel, offers coastal walks and seafront cafés. Lancaster University is easily accessible and only a 15 minutes' drive from the hotel.  Business guests are 20 minutes' drive from Heysham Power Station. At the hotel, you can host meetings for up to 100 people in seven flexible conference rooms with AV equipment and free WiFi. In the relaxed restaurant, start your day with a buffet breakfast, or enjoy an evening meal with family or colleagues. A visit to the well-equipped gym or indoor pool helps keep you fit, before relaxing in the steam room or sauna. The hotel also has a fantastic outdoor playground to entertain younger guests.
 
Overall1 out of 51 out of 5
Despicable service
By Charlie from Lancaster
Do not stay here. Broken lifts. They never had the room I booked so put us in the wrong room. When they did give us the key to the wrong room there was someone sleeping in the bed. The managers first response was “standard”
Customer avatar
Posted by
onApril 25, 2025
Hi Charlie,
I appreciate you choosing our Holiday Inn Lancaster. I am glad to have been a host to one of our valued guests. I hope your day is going well.
We strive for our guests to have a great and satisfying stay. I'm sorry to learn about the issues encountered during your stay. I have shared your concern with the management of our hotel and requested that they reach out in the next 48 hours via phone. You may also reach our hotel directly at 44 3333 209 332 or frontdesk.hilancaster@kewgreenhotels.com.
We hope you give us another opportunity to share a more positive experience with you soon.
Kind regards,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Our 100% smoke-free hotel offers easy access to major highways and is conveniently located near a variety of entertainment and educational activities, many within walking distance. Our convenient location at the corner of Reno Avenue and Lincoln Boulevard offers easy access without the congestion often experienced at other downtown hotels. On site parking is available for just $12 per night per vehicle. The Staybridge Suites OKC Bricktown is ideally situated in Bricktown, the city’s vibrant historic district known for its attractions, dining, shopping, and nightlife, making it perfect for both business and leisure travelers alike. Popular attractions include: Paycom Center for OKC Thunder basketball games, the Boathouse District for watersports and adventure courses, and the OKC Underground, a series of tunnels and skywalk bridges with art installations throughout. We are also only a few blocks from The Criterion and the Bricktown Comedy Club, both of which are venues that host local talents and artists, and represent OKC's investment in local entertainment. The Staybridge Suites OKC Bricktown features a host of amenities and a friendly staff to make your experience exceptional. When staying in one of our spacious suites, you can enjoy a Full Breakfast, including a waffle maker and a full yogurt bar, complimentary WiFi and Guest Laundry, and 24 hour Fitness Center.
 
Overall3 out of 53 out of 5
Decent location but not a great value.
By The Wanderer from California
Sleep disrupted when the heat came at night even when the thermostat was turned to off. Parking fee was real negative.
Customer avatar
Posted by
onApril 25, 2025
Hello The Wanderer,

Thank you for staying at our Staybridge Suites Oklahoma City Downtown - Bricktown. We appreciate your loyalty as an IHG® One Rewards member and for making IHG Hotels & Resorts your travel partner.

We strive to be the best Staybridge Suites and our goal is to let our guests experience a relaxing time with us. I'm sorry to learn that it didn't happen. I have shared your comments with our hotel management to address this immediately and I'm confident they will take steps for improvement so it won't happen again.

We hope you choose IHG Hotels & Resorts for your future travels.

Sincerely,

Jenilyn J.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Cabot Enjoy a great night’s rest at the Holiday Inn Express Cabot. Conveniently located off Highway 67/167 and only minutes from the Little Rock Air Force Base. Our non-smoking hotel offers a 24-hour front desk service, guest laundry, Fitness Center, conference room and an outdoor pool. Guest Amenities Start each morning with our complimentary Express Start breakfast with grab and go options. Snacks, drinks and toiletries are always on-hand in our convenient 24-hour market in the lobby. Access our free Wi-Fi or schedule a business meeting in our conference center. After enjoying a day in Cabot, plan to relax in our outdoor pool or exercise in our 24-hour Fitness facility. Each guest rooms features a 55-inch flat-screen TV with premium channels. Spend the Day in Cabot While in Cabot, enjoy many outdoor and indoor activities. View the Cabot Art Walk, ride all over the BMX track or pick up some local items at the Cabot Farmers Market. The Grounds is a large sports complex that hosts baseball, softball, and soccer tournaments throughout the year. Enjoy splashing around at the Cabot Aquatic Park or taking in some golf at Greystone. Do not leave town without some fruit from Holland Bottom Farms. Plan a visit for a weekend during our annual Cabotfest held in early fall.
 
Overall1 out of 51 out of 5
No guarantee you will have rooms or breakfast!
By Jason from Springdale, AR
A group of rooms were booked for team tournament with confirmation numbers. Check-in was a nightmare! Half the bookings were cancelled or modified unbeknownst to any of the parents who were booked to the rooms. Hotel staff blamed corporate and/or the internet for the reason the rooms were cancelled and said the confirmation number doesn't mean anything. Albeit the rooms were booked thru the front desk at hotel via phone and confirmation emails were received for the bookings. Several parents had to make impromptu arrangements after a long drive to find rooms. Hotel was overbooked. Hours of time were wasted among parents to find lodging. To add insult to injury, all the parents who had unexplainable cancelled rooms were also charged for their stay because their CC was on record. Breakfast on weekend is from 7 AM to 10 AM. With an overbooked hotel, most breakfast items were gone before 8 AM and not replenished. Items that were replenished were done very slowly leading to many upset guests. No concessions to the hotel rate were offered for all the troubles the team incurred. While the rooms were clean, I attribute this to being new. The customer service was a terrible experience. Consider other accommodations if you want certainty in having a room.
Customer avatar
Posted by
onApril 25, 2025
Hi Jason,
Thank you for staying at our Holiday Inn Express Cabot and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about what happened. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
We warmly welcome you to Holiday Inn® Monterrey Valle . We are located in San Pedro Garza García next to Trébol Park , and between the Los Soles and Torre Alestra buildings. The hotel is surrounded by companies such as DeAcero, Cemex, Vitro, Johnson Controls, Gruma, Banorte , and corporate buildings such as Torre KOI, Metropolitan Center, Torre ING, Distrito Armida and Torre Avalanz . We have the IHG Rewards Club loyalty program and the IHG Clean Promise cleaning protocols. Relax in our Bar and on the garden terrace where you can enjoy your food and the outdoor pool We are a few minutes from the main shopping malls Fashion Drive, Valle Oriente and Paseo San Pedro . We invite you to our Los Alcatraces fusion food restaurant , which also offers Room Service . The hotel is perfect for any type of trip since in our spacious meeting rooms you can organize your most important social events such as weddings, bachelorette parties and birthdays . Just a few minutes away are the Hospital Zambrano and Hospital Ángeles Valle Oriente and the new show center Show Center , and close from arenas such as Arena Monterrey & Palco Tecate . Our staff is committed to providing you with the best service and attention so that your visit to Monterrey, Nuevo León is extraordinary!
 
Overall1 out of 51 out of 5
Poor outsourced hotel. Nothing IHG about it.
By glhr from London
Uncaring staff, poor service, bad attitude, it's a third party provider spoiling the name of brand IHG. Hotel manager don't respond to request for call, supervisors unavailable to handle issues and staff is not helpful.
Customer avatar
Posted by
onApril 25, 2025
Hi glhr,
Thank you for staying at our Holiday Inn Monterrey Valle and for sharing your feedback. I appreciate you being one of our valued IHG One Rewards Silver Elite members. I trust that all is well.
We are committed to providing excellent service to our guests. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will use this as a coaching point for our team and a reference for improvement. I also sent an email to discuss the matter.
I hope you will consider staying with us again should your travels bring you back to the area.
All the best,
Glaiza G.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Be Impressed by Hotel's Location in Bakersfield, CA Our hotel's guests are just moments from all the local attractions and businesses since the Holiday Inn Express® Bakersfield hotel's property is just off Hwy-99 and near Hwy-58. In addition, we offer perks like an outdoor pool and a whirlpool, so visitors can relax during their trip. Superior amenities, a great location and a helpful staff make us the perfect choice for corporate travelers. Keep in touch with the office in the Business Center by using the free Wi-Fi access, and two meeting rooms are available for your next seminar or event. Companies like Halliburton, State Farm Insurance and Greenway Insurance Service are also in the hotel's area. Bakersfield is filled with great family-friendly fun just waiting to be discovered. Learn about country music legend Buck Owens or see a live performance at Buck Owens' Crystal Palace. The Kern County Museum has something for everyone, from the Lori Brock Children's Discovery Center to a Pioneer Village. There are plenty of attractions for patrons who love the outdoors, including easy access to Sequoia National Forest. Let us help you relax with amenities such as a putting green, basketball court and Fitness Center. Every morning, you can wake up to hot items like scrambled eggs and crispy bacon on the free Express Start Breakfast Bar, providing a tasty start to your day. Make your reservations today, and let us pamper you during your stay.
 
Overall1 out of 51 out of 5
Poor
By Greg from Plumas Lake, CA
I just stayed there for the first time yesterday. The area seems pretty sketchy with several homeless people walking on the sidewalk near the hotel, but they did have a security guard on the grounds.. The bed was uncomfortable and the room was missing some furniture, though The entire hotel seemed to be undergoing some type of renovation at the time. When we woke up, the power was out in the kitchen, so they said there was no breakfast that day. That is the main reason I stay in Holiday Inn expresses, for the free hot breakfast. One of the two elevators was broken and the one that was usable was pretty dirty. The hotel is directly next to a railroad track, which is extremely noisy when the train goes by. Overall, I was not happy, did not feel safe, felt it wasn’t worth the price paid.
Customer avatar
Posted by
onApril 25, 2025
Hi Greg,
Thank you for staying at our Holiday Inn Express Bakersfield and sharing your feedback. I am glad to have been a host to one of our valued IHG One Rewards Silver Elite members.
We want to make every guest's stay seamless and comfortable. I'm sorry to learn about the issues encountered during your stay. I have shared your comments with our hotel management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. I also sent an email to discuss the matter.
We look forward to having another chance to welcome you back for a better experience.
Safe travels,
Glaiza G.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Omaha Hotel Puts Guests Minutes from Attractions Welcome to the Holiday Inn Express® Hotel & Suites Omaha - I-80 , the premier choice of smart travelers seeking a practical and convenient stay in the Omaha area. Not only for convenience but also for savings in that you will pay 8% less in sales tax at this location than the Omaha area. Just off I-80 and boasting ideal proximity to the city's major area businesses and local attractions, this hotel offers exceptional service. Hop on I-80 to access any major business with ease, or consider reserving the hotel's 625-sq-ft meeting space to host your business meetings at the hotel. You'll also have an easy time staying on top of your e-mail correspondence with the upgraded 300 mg fast and free, wired and wireless Internet access. This hotel is the closest in proximity to Cloisters on the Platte , Sac Air Museum , Vala's Pumpkin Patch , Mahoney State Park , The Center Indoor Sports Complex , Werner Park , Werner Natatorium Multisport Complex , Nebraska Crossing Outlet Mall , and Shadow Lake Towne Center Mall . Among Omaha, Nebraska hotels, this is truly a property where you can "Stay Smart." Enjoy our signature cinnamon rolls at the free, hot Express Start Breakfast Bar each morning. Call and reserve today!
 
Overall1 out of 51 out of 5
Beds are old terrible
By None from None of your business
This place is old beds are old hard terrible in my opinion IHG people need to review this place. Carpet old and dirty. The ceiling in breakfast area dry finish pealing off chairs in breakfast area old and have tears in them. This the worst holiday inn express I have staffed in you should be assumed to have your name on and showers has mold in corners
Customer avatar
Posted by
onApril 25, 2025
Hello None,
We appreciate your feedback. It’s great to hear from our IHG One Rewards member. Thanks for your loyalty and thanks for staying with our Holiday Inn Express And Suites.
We always ensure the best hospitality in town. I am sorry about the issues you had during your stay. I will be sharing your feedback with hotel management for review. I've also sent a private message to discuss this further.
We hope to regain your trust and confidence in our service.
Stay Safe!
Carl J.
eMedia Coordinator
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
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