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    14 February 2017
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Holiday Inn Lucknow Airport welcomes you to explore the beautiful city Lucknow which is known for its polite mannerism and warm hospitality in Uttar Pradesh, India. It has 190 spacious and cozy rooms and suites with air-conditioning and free Wi-Fi, which give a view of the cityscape as well as the pool. All the rooms are furnished with a blend of style and functionality in mind. The hotel features modern interiors, picturesque outdoors, 24 hours fitness center and matchless banquet space, making for an ecstatic potion appealing to the heart and the senses. Holiday Inn Lucknow Airport boasts of an array of Food & Beverage outlet. It has Viva-all-day dining, Viva Deli, a lobby bar, a pool side bar and barbeque & grill at roof top terrace restaurant & bar. The hotel is minutes away from Chaudhary Charan Singh International Airport. Walking distance to Transport Nagar metro station which provides easy access to the major city center. North India’s largest shopping mall are approximately 10 minutes’ drive from the hotel.
 
Overall
1 out of 5
1 out of 5
One of the worst properties to stay
By Rahul Agarwal from Kolkata
I was on my way to Lucknow from Prayagraj after a tiring day at Mahakumbh and had called the property at 6:30 p.m. to inform them that we'll be reaching at around 11 and to keep the room ready. I also requested them that if I can share all the id's required, can they spare the extra time required for checking in but they denied. After reaching at 22:40 hrs, it took them another 30 mins to check in. And after repeated requests to send the luggage, I had to personally get the luggage at 00:30 hrs. On asking the Duty Manager to send someone with some mosquito repellent, he ignored it completely and again after almost 15 minutes he sent when I called to show my agony. While cheking out, we knew we had paid some extra amount, but they did not acknowledge and refund the same on their own. On demanding the refund, they refunded.
Customer avatar
Posted by
on28 February 2025
Hi Rahul Agarwal,
Thank you for staying and sharing your experience at our Holiday Inn Lucknow Airport. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm certain that the necessary actions will be taken to ensure better service. I also sent you a private message discussing this further.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Nestled in the heart of Burlington, our hotel offers the perfect blend of comfort and convenience, whether you’re visiting for business or leisure. Enjoy easy access to Lahey Clinic, Oracle, and Merck. Our suites provide the comforts of home with fully equipped kitchens, cozy living areas, and ample workspace. Start your day with our complimentary hot breakfast buffet and stay connected with free Wi-Fi throughout the hotel. Our friendly staff is dedicated to making your stay pleasant, and our open common areas are perfect for relaxing or catching up on work. Staybridge Suites Burlington-Boston meets every need for long stays or quick visits with unmatched service and excellent amenities.
 
Overall
2 out of 5
2 out of 5
Stay at staybridge suites Burlington MA
By Jude cavier from New jersey
The hotel has been going downhill. I have been a frequent visitor since the last 8 months and there is always something that does not work well every time. This time it was multiple things.
Customer avatar
Posted by
on28 February 2025
Hi Jude cavier,
Thanks for staying at the Staybridge Suites Boston - Burlington. We value your business and work hard to deliver an exceptional guest experience. I'm sorry for the conditions you encountered during your stay. I have shared your comments with the hotel management, and I am confident that measures will be taken to address the areas you have noted.
Again, thanks for staying with us. We value your feedback and welcome the opportunity to provide a better stay.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Our pristine and newly renovated Holiday Inn Express & Suites is located less than a mile from the bustling Terre Haute Casino Resort and within close proximity to the Rose-Hulman Institute of Technology, Indiana State University, Steel Dynamics, the recently announced Terre Haute Amazon Hub, the ENTEK site, and many other corporations. For those feeling lucky, take advantage of our convenient casino shuttle service, ensuring a seamless and enjoyable experience during your visit to Terre Haute's renowned gaming destination. The Holiday Inn Express & Suites offers guests the perfect blend of comfort and accessibility. Located just a short drive from the Terre Haute Convention Center and various attractions such as Clabber Girl and the Terre Haute Children's Museum, our location serves as ideal accommodations for conferences, business meetings, social events, and leisure. Additionally, we offer 350 square feet of meeting space that can seat approximately 40 people comfortably. At Holiday Inn Express & Suites Terre Haute, guests can expect an array of amenities designed to enhance their stay. Start your day with a complimentary breakfast buffet featuring a selection of hearty and healthy options. Stay active during your stay with access to our well-equipped fitness center, and unwind after a long day with a dip in our indoor pool and spa. Whether you're here for business or pleasure, our hotel promises a memorable stay filled with ease and relaxation.
 
Overall
2 out of 5
2 out of 5
Breakfast nasty and Staff rude
By Woody1224 from Destin
Staff is very rude and breakfast wes nasty
You go on a business leisure trip and can't drink a beer by the pool unbelievable nobody does this I can understand glass but these were cans cmon this policy needs change i brought a group of 16 people different rooms and none of us will be back
Customer avatar
Posted by
on28 February 2025
Hi Woody1224,
Thank you for staying at the Holiday Inn Express & Suites Terre Haute as an IHG One Rewards member. We value your business and strive to consistently provide superior service and accommodations. I am sorry about your experience during your stay. I have shared your comments with the hotel management. I am confident steps will be taken to improve our guest satisfaction.
Thank you for your feedback. We hope to see you again and make your stay better than the last.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Harbourside Calais hotel with free WiFi, near the Ferry Port and Eurotunnel Terminal Holiday Inn® Calais hotel is a 17-minute drive from the Eurotunnel Terminal and 7 minutes from Calais Ferry Port . The hotel is within easy reach of the A26 and A16 motorways for direct routes to Paris and Belgium. Lille Airport is around 90 minutes away by car. Business guests can host events for up to 20 people in the hotel’s 4 well-equipped  meeting rooms . You can visit the Rodin Gallery at the  Calais Museum of Fine Arts , 8 minutes’ walk away, as well as Rodin's  Les Bourgeois de Calais sculpture in the city centre nearby. The  Calais Lace Museum showcases the city’s rich lacemaking history. The hotel is moments away from the Casino de Calais , with slot machines and table games. Just 10 minutes’ walk away, you can enjoy a leisurely stroll along  Calais Beach . At this hotel you can enjoy: - Free WiFi - A bright bar and restaurant - On-site parking - A Business Centre with computer and printer Comfortable rooms come with pillow menus to help you sleep, while  family rooms with 2 double beds are ideal if you're travelling with kids. You can enjoy a continental or full breakfast in the hotel’s harbour-view restaurant , and dine on classic French cuisine in the evening. Room service is available until 10.30pm, and kids stay and eat free.
 
Overall
2 out of 5
2 out of 5
Freezing cold room. Noisy inside and outside hotel. Woke up by youths destroying the area outside at back of hotel. Also NO SEA VIEWS of hotel.
By Gavin from Uk Essex
Placed in room 508 with Seaviews. Saw no sea but terrible view of horrible back garages
Customer avatar
Posted by
on28 February 2025
Hi Gavin,
Thank you for staying and sharing your experience at our Holiday Inn Calais. We appreciate you as one of our guests!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Welcome to the Holiday Inn Express Hotel and Suites in Mattoon near Lake Land College and Eastern Illinois University. Our Mattoon, IL hotel is the perfect choice for both corporate and leisure travelers. Families looking for lodging in Mattoon will not be disappointed by our hotel, located just off I-57 between Effingham & Champaign. We offer you proximity to many local attractions including the Lincoln Log Cabin State Historic Site, Fox Ridge State Park, and the Douglas-Hart Nature Center. Other nearby activities include Lake Mattoon, Lake Shelbyville (11,000 Acres of Water), Rockome Gardens, and shopping at the Tanger Outlet Mall. Situated in a suburban area of Mattoon, Illinois, our hotel is close to several companies including Hydro Incorporated, Mediacom, Bimbo Bakeries, Rural King, Sarah Bush Lincoln Medical Center, and the Mattoon Softball Complex. In addition, we provide a Business Center with a fax machine, printer, copier, public computer, and free high-speed, wired and wireless Internet access. Our hotel offers everything you need for a comfortable stay, from modern accommodations to free hot breakfast, a 24-hour fitness facility, on-site parking, and free Wi-Fi. Each of our guest rooms are equipped with plush bedding, 42-inch TVs, Microwaves, Mini Fridges, and Keurig Coffee Makers. Whatever brings you to Mattoon, IL, be our guest at the Holiday Inn Express & Suites Mattoon
 
Overall
2 out of 5
2 out of 5
Not a safe hotel
By bucky412 from Pgh
Not a safe hotel. Employees go out front during their shift and do drugs. Management is fully aware but allows it. Not a family friendly hotel at all.
Customer avatar
Posted by
on28 February 2025
Hi bucky412,
Thank you for staying and choosing our Holiday Inn Express & Suites Mattoon. We appreciate you being a Gold Elite member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and guest experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Wake Up Refreshed in the Heart of Austin Start your day energized and ready to explore the vibrant city of Austin, Texas at the Holiday Inn Austin-Town Lake. Nestled along the scenic shores of Lady Bird Lake, our hotel boasts a premier location—less than a mile from the Austin Convention Center and just steps from the famous Rainey Street Entertainment District. Whether you’re here for business or leisure, you’ll love the convenience and charm of staying with us. Breathtaking Views & Unmatched Comfort Our smoke-free property offers stunning views of Lady Bird Lake (formerly known as Town Lake) and the downtown skyline. Business travelers appreciate being close to major companies like Oracle, Intel, the Texas State Capitol, and the Convention Center. Looking to balance work and play? Enjoy nearby outdoor adventures like biking, hiking, or kayaking—or take time to explore local landmarks like Zilker Park, the State Capitol, and the LBJ Presidential Library. Thoughtful Amenities to Enhance Your Stay We’re proud to offer complimentary high-speed Wi-Fi, free garage parking, a fully equipped Fitness Center, Business Center, and flexible meeting space for up to 200 guests. Take a dip in our rooftop outdoor pool while enjoying panoramic views of the lake. And when hunger strikes, The Boathouse Grill has you covered with a delicious breakfast and dinner menu designed to satisfy every appetite. No matter what brings you to Austin, let Holiday Inn Austin-Town Lake be your comfortable
 
Overall
2 out of 5
2 out of 5
Bed was very comfortable.
By Rusty from Phoenix
Not up to the standards normally associated with Holiday Inn and being an IHG member.
Customer avatar
Posted by
on28 February 2025
Hi Rusty,
Thank you for staying and choosing our Holiday Inn Austin-Town Lake during your business trip. We appreciate you being a member of our IHG® One Rewards program!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and guest experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Experience the Big Easy at our Slidell hotel where kids stay and eat free. Louisiana hotel's award-winning service and atmosphere attracts leisure and business guests. Holiday Inn & Suites Slidell - New Orleans is suitably located off the Interstate 10 to visit: Mississippi's Gulf Coast beaches, Gulf Coast Casinos such as the Silver Slipper and Hollywood Casino, New Orleans' French Quarter to enjoy a New Orleans Saints or LSU game at the Louisiana Superdome or just to walk down Bourbon Street. Our Slidell, Louisiana hotel is close to the area's best attractions including great shopping at Fremaux Shopping Center , swamp tours with Honey Island Swamp tours or Cajun Encounters . Our hotel is within easy access to New Orleans festivals for Mardi Gras, Essence Fest, Jazz Fest and more. Corporate guests will find Stennis Space Center nearby with offices such as Department of Defense, Rolls Royce, Lockheed Martin, General Dynamics, Mississippi State University, Ochsner Hospital and Textron . We offer a 24-hour on-site Business Center, fitness center, and free Wi-Fi throughout the hotel. Our 1,036-sq-ft meeting room can accommodate up to 75 people, so let us cater your next meeting! Our professional hotel staff in Slidell is committed to making your experience comfortable, successful and memorable we promise to offer the great service you deserve and the utmost in comfort at an affordable price.
 
Overall
2 out of 5
2 out of 5
Disappointed
By Fanny from Houston, TX
I chose this hotel due to the location. I was disappointed when I first walk up to register for my room. No one was there for about 15 minutes after ringing the service bell for a long period of time. Finally someone came from the kitchen to say they would be with me. It seemed like they were eating. The next morning due to the fact the person who was supposed to prepare breakfast was late. Breakfast wasn’t ready until 7:30 not 6:00 like the website shows. Then the facilities were not very clean. The weight room was in disarray. The door to the swimming pool remained opened. Seems like a safety issue. Not sure if I would recommend staying here.
Customer avatar
Posted by
on28 February 2025
Hi Fanny,
Thank you for staying at the Holiday Inn & Suites Slidell - New Orleans area as an IHG One Rewards member. We value your business and strive to consistently provide superior service and accommodations. I am sorry about your experience during your stay. I have shared your comments with the hotel management. I am confident steps will be taken to improve our guest satisfaction.
Thank you for your feedback. We hope to see you again and make your stay better than the last.
Sincerely,
Connie D
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Embrace your sense of wanderlust in America's most iconic city at Hotel Indigo® St. Louis Downtown. Experience the culture and music heritage of St. Louis from our eclectic boutique hotel in downtown. Relax in 88 gorgeous rooms and suites with chic décor and city views. Our hotel is within five blocks of Busch Stadium – home of the Cardinals – theaters, museums, and minutes from top attractions like the St. Louis Zoo. Meet in 2,084 square feet of event space for everything from glamorous dinner parties to conferences.
 
Overall
3 out of 5
3 out of 5
Staff is Amazing, the Hotel is Not so Much
By VolleyballCJ
I have to start with the staff of the hotel was amazing. Great customer service, delightful people, great energy, and you can tell they were doing everything they could to make the stay enjoyable.
The hotel itself was not great. It was generally clean and had character. The stairs were amazing as were the elevators. Both historic character to add fun to your stay. We stayed for three nights, one of which we had hot water. We were with a large group and I know most did not have hot water either. I know a few went to the hotels of some of the other people with us to get a hot shower. The shower also did not seal, there was no fridge in the room, and while our room was an okay size, I know my kids room that she shared with her teammates was crazy small and not fitting to have four people stay in.
Customer avatar
Posted by
on28 February 2025
Hi VolleyballCJ,
Thank you for staying and sharing your experience at our Hotel Indigo Saint Louis - Downtown during the volleyball tournament. We appreciate you for being one of our IHG One Rewards members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that the necessary actions will be taken to ensure better service.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express – In The Middle of Everything New Orleans Located in the Central Business District of Downtown , the newly redesigned Holiday Inn Express® New Orleans Downtown hotel is 2 blocks from the Mercedes Benz Superdome and Smoothie King Center, and only 3 blocks to Canal Street featuring the French Quarter. If driving to visit us, we do offer on-site parking in/out privileges for an additional charge of $34.00/night plus tax. Our comfortable and modern accommodation is your wonderful choice for both business and leisure travels. Within walking distance to almost everything a guest comes to New Orleans to see, the hotel borders the French Quarter, is in the heart of New Orleans’ Central Business District and is an ideal setting for business travelers, also home to Shell Oil Company and Entergy Corporation. Nearby, famous attractions include Outlet Collection Shopping Mall, Bourbon Street, National World War II Museum and the Children's Museum, located just a short walk away. The Audubon Aquarium of the Americas, Insectarium and Zoo are also located nearby. Our rooms offer the new Formula Blue Smart Travel Design and we offer a complimentary hot breakfast buffet each morning to fill up before you start your day!
 
Overall
3 out of 5
3 out of 5
Small room
By Joeboxer from Toms River NJ
The room was much smaller than we’re accustomed to getting in other HIE locations. The bathroom sink was in the same room and right next to the bed. The tv didn’t have a sleep timer.
Customer avatar
Posted by
on28 February 2025
Hi Joeboxer,
Thank you for staying and sharing your experience at our Holiday Inn Express New Orleans Downtown - French Quarter Area during the awarding ceremony. We appreciate you for being one of our IHG One Rewards Silver Elite members!
We're committed to providing you with the best overall experience. I'm sorry about the issues you encountered. I brought this up to our local management's attention. I'm confident that this will be looked into and addressed accordingly.
We look forward to seeing you again on your future trips!
Safe travels,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
Newly Renovated Hotel Located off I-70, the Candlewood Suites Grand Junction NW has a prime location with easy access to all. Our spacious suites include all the luxuries of home while you enjoy all the area has to offer. Bask in the warm sunsets or gaze at the soaring natural monuments! Grand Junction is home to many activities that range from river rafting, to wine tasting, to strolling through our historical downtown or art museums. Grand Junction is known for its many tourist attractions including Colorado National Monument, Powderhorn, Colorado Mesa University, and Western Colorado Wine County with some of the best wines the valley has to offer. Grand Junction features some great events such as Country Jam USA, the JUCO World Series, and our home baseball team, The GJ Rockies who have over 30 home games throughout the year. Our suites include a fully equipped kitchen with dishwasher, full size fridge, two burner stove top and microwave, a large desk space, a 32-inch flat screen TV, and much more! We feature a full fitness center, and our Candlewood Cupboard, where you can purchase frozen dinners or midnight snacks. Our Lending Locker provides you with crockpots, boardgames, coolers, and much more. You can also bring a beverage to enjoy grilling in our outdoor gazebo! The Candlewood Suites Grand Junction NW provides comfort and welcomes you as family!
 
Overall
3 out of 5
3 out of 5
Not so good
By Governor from Ohio
Room was somewhat run down. Broken recliner, banged up walls, doors, a lot of little things. The bed was comfortable. But right across the parking lot was a much nicer hotel for a little more money. Stayed there at the end of our trip.
Customer avatar
Posted by
on28 February 2025
Hi Governor,
Thank you for staying and choosing our Candlewood Suites Grand Junction Northwest. We appreciate you as one of our guests!
We always strive to provide the best service to our guests. I'm sorry for the experience. I shared this with our hotel management team. I'm certain that your feedback will be used as a reference to enhance our services and guest experience.
I hope you'll consider us again for your future accommodation needs!
Stay safe,
Jomar M.
Case Manager
IHG Hotels & Resorts Service
0points
0of 0voted this comment as helpful.
 
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