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    14 February 2017
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    16 March 2025
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We are perfectly situated just 40 minutes north of Dallas & Fort Worth in Sanger, Texas on Interstate 35, but that's not all! Whether you're in town for business, pleasure, or both, now's the time to Stay Smart at the new Holiday Inn Express and Suites Denton - Sanger . When it comes to pleasure, our hotel is ideal because of all the great nearby attractions, including the Texas Motor Speedway , Water Works Park, Lake Ray Roberts , Sharkarosa Wildlife Ranch and WinStar World Casino . Find shopping options at Golden Triangle Mall, Rayzor Ranch and many other local boutique shops! We are also minutes away from University of North Texas and Texas Woman's University . Our business travelers can stay connected with our free high-speed, wireless Internet access in every room. Stay on schedule with our 24-hour Business Center, featuring up-to-date news and weather. Stay alert and energetic in our Fitness Center or Outdoor Pool. Business travelers will appreciate being close to Peterbilt, Jostens, Sally Beauty Supply, Tetra Pak, Safran, ACME Brick, FEMA, Medical City Denton, Texas Health Presbyterian Hospital and the Denton Airport. . We are also the closest hotel to the Walmart Distribution Center .
 
Overall
5 out of 5
5 out of 5
Excellent and convenient service
By RenRob from Houston, TX
We had a great stay. Both check in and check out were quick and efficient. We loved being able to text the staff for any needs and Jennyfer was fantastic and extremely timely. We would recommend this location to any looking for a clean and friendly stay.
Customer avatar
Posted by
on11 March 2025
Hi RenRob,
We're thrilled to hear that you had a great stay and found our check-in and check-out process efficient. It's wonderful to know that our text service and staff, especially Jennyfer, met your expectations. Thank you for recommending us and we look forward to welcoming you back in the future.
-Management at Holiday Inn Express & Suites Denton-Sanger
0points
0of 0voted this comment as helpful.
 
Conveniently Located Hotel near San Antonio Airport Whether here for business or pleasure, you're sure to enjoy everything San Antonio has to offer. With a rich and colorful history, San Antonio has established itself as one of the Southwest's top destinations, with tons of shopping, dining, fun attractions, and events. The Holiday Inn Express® San Antonio Airport is an award winning hotel, conveniently located near the San Antonio Airport. With easy access to Loop 410 and Hwy 281, we make sure your commute within the city is quick and convenient! You can even bring the office to you, and host your corporate events in one of our large meeting rooms. There is so much to see and do in San Antonio. Whether visiting some of our more famous landmarks like the Alamo, downtown Riverwalk, SeaWorld, and Six Flags, or journeying to the San Antonio Zoo, Japanese Tea Gardens, or Natural Bridge Caverns, our location is just the place to begin your San Antonio adventure! Our San Antonio hotel is near these many attractions, as well as world-class dining and shopping at places like North Star Mall, the Alamo Quarry Market, and The Historic Pearl. No matter what brings you to this historic city, our North San Antonio hotel's staff and excellent amenities like an outdoor pool, 24-hour fitness center and free hot breakfast will help make your stay comfortable. Make your reservations today to enjoy everything our hotel in San Antonio has to offer!
 
Overall
5 out of 5
5 out of 5
Comfortable and comfy.
By J.Gzl from Mexico
It is always a pleasant experience when staying at this hotel. Personnel is always friendly and willing to cover your needs.
It is highly recommended for any quick stop before a taking a flight or to rest when coming back home after a long trip.
Customer avatar
Posted by
on11 March 2025
Hi J.Gzl,
We're glad to hear that you consistently enjoy your stays with us and find our staff friendly and accommodating. Your recommendation means a lot to us. We look forward to welcoming you back on your next trip. Thank you for your positive feedback!
-Our Team at Holiday Inn Express San Antonio Airport
0points
0of 0voted this comment as helpful.
 
Welcome Enjoy the New Holiday Inn Express® Childress TX Hotel Ideally situated on the way to Wichita Falls and Amarillo along the direct route of Hwy 287, the area's portal to Canada or Mexico this Childress, Texas hotel's location makes it the perfect place to stop during your travels. Featuring small town charm and a convenient address we are the quintessential gateway hotel. We offer everything you need for a restful night's stay at a price you can afford. While lodging in Childress, TX hotel guests enjoy visiting scenic Caprock State Park which is about sixty miles from hotel facility. Fair Park Lake is also nearby and boasts beautiful views from the walking bridge as well as scenic lakeside trails. Downtown Childress is lined with dozens of antique shops all filled with interesting furniture and trinkets. Of all Childress, Texas hotels ours certainly provides the most convenient outlet to these top attractions. Business patrons have easy access to the Childress Regional Medical Center, TDCJ- T.L. Roach Unit, Super Walmart, B3R Country Meats, and Childress District Office of TXDOT. To keep everyone connected to colleagues we provide free high-speed wireless Internet access unlike other hotels. For Childress, Texas business travelers we are the place to Stay Smart. At our Holiday Inn Express® ® Childress, TX hotel we provide everything you need to feel at home. Make your reservations today!
 
Overall
1 out of 5
1 out of 5
Skip this hotel
By TravelRN from Tyler, TX
This hotel is in desperate need of remodeling. They’ve tried to do some patch jobs but those are just putting lipstick on a pig. The front desk staff smoke right outside the door and look at you standing at the counter like “oh you need something” before deciding to do their job. Then they don’t care about your preferences for room choices and put you in totally the opposite selection and you hear doors banging for hours starting at 4 am when you have to drive hours the next day. Yeah…great hotel! NOT
Customer avatar
Posted by
on11 March 2025
Hello TravelRN,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Childress, where our guest's needs matter most. We value you as an IHG® One Rewards Gold Elite member and your loyalty to our brands since 2016.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Welcome to avid hotel Oklahoma City Airport in Oklahoma City, located just four miles north from Will Rogers World Airport. Located 10 minutes from Bricktown Entertainment and 15 minutes away from Downtown Oklahoma City, the hotel is convenient whether travelling for business or leisure, and we offer complimentary airport shuttle and other shuttle services. We’re close to great local restaurants in the historic Stock Yards such as Cattlemen’s Steak House and The Criterion in east Bricktown. And it’s just a short drive to the State Fair Park, Champion Convention Center, and Paycom Center Arena. If you’re here on business, the offices of Amazon, AT&T, Dell, Terex, Baker Hughes and Schlumberger are nearby. We’re close to Mike Monroney FAA Aeronautical Center, Atlantic Aviation, Field Aerospace and the Outlet Shops. When you return to relax at this Oklahoma City hotel, you’ll find we focus on getting the essentials right, every time. So you can always expect a sound sleep, with high-quality mattresses and bedding and black-out roller shades. We promise your room will be just right – spotlessly clean and ready for your stay, with plenty of storage, a 55 in HD TV, free WiFi and refrigerator. In the morning, come down to the lobby for your complimentary breakfast and fresh bean-to-cup coffee. Enjoy a range of high quality items on site, or simply grab and go. Enjoy your stay at avid hotels Oklahoma City Airport near Oklahoma City.
 
Overall
2 out of 5
2 out of 5
Needs Updating
By Satisfied Customer from Oklahoma
The hotel was clean. Staff was nice, and the price per night was reasonable. But when you stay in a hotel you look for comfortable beds and good shower too. Beds were horrible and uncomfortable as it seems the mattress was old. The shower was also horrible, no water pressure which I can only compare to a small water hose with half the water pressure needed. The towels were worn out and cheap. The breakfast was your standard hotel free breakfast, but this hotel breakfast was limited, very limited. I will pay $50 plus dollars a night before I would ever stay here again. I was disappointed to say the least as did not compare to other IHG Hotels I stay at.
Customer avatar
Posted by
on11 March 2025
Hello Valued Guests,
It's always a delight for us to host your stays. We appreciate you choosing the avid hotels Oklahoma City Airport as your travel partner. Thank you for being one of our IHG® One Rewards Gold Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Guests Love Peoria, Illinois Hotel's Location The award-winning Staybridge Suites® Peoria - Downtown hotel is an all-suite, pet-friendly, extended stay hotel in the heart of downtown Peoria, Illinois. Hotel guests can easily visit Bradley University, the Peoria Civic Center and Caterpillar World Headquarters. Whether you are relocating to the area, on a project or just here for a short business trip, the hotel's location in Peoria, IL offers you everything you want. We're just blocks from OSF St. Francis Medical Center and UnityPoint Health Methodist Medical Center. We're even closer to Caterpillar World Headquarters and across the street from the Peoria Civic Center. Plus, guests love the free Wi-Fi access in every suite. From the Peoria Riverfront to the Planetarium, there is plenty to do in downtown Peoria, Illinois. Hotel guests can spend the day at the Glen Oak Zoo just three miles away. Par-A-Dice Casino is close enough to see if you're a winner in Peoria, Illinois. These hotel suites offer flexibility and adaptability to meet your individual needs. Each suite offers a fully-equipped kitchen, a living room and a spacious floor plan. Start your day with the free, hot breakfast and end it at The Social three nights a week. Use the sport court, indoor pool and spa and the Fitness Room to work off stress. We even offer free guest laundry facilities and a free shuttle service (Daily 7am-10pm). We look forward to serving you!
 
Overall
1 out of 5
1 out of 5
Worst IHG stay in a long time
By BellaBed21 from IL
Moved rooms twice! No greeter at check in. Toilet didn’t work. Bathroom not clean, dirty rags and towels left. Second room smelled like a sewer leak, could not even use the secondary bedroom. Moved again to third room. Shower water not warm, outlets didn’t work.
Customer avatar
Posted by
on11 March 2025
Hello BellaBed21,
I welcome your thoughts, and we are grateful you chose to stay at our Staybridge Suites Peoria-Downtown, where we believe our guests deserve more. We value you as an IHG® One Rewards Silver Elite member and your loyalty to our brands since 2020.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Tallahassee Staybridge Suites Welcomes You. The Staybridge Suites Hotel is located near I10 and Highway 90 at exit 209B in Tallahassee, Florida. We are close to both Tallahassee hospitals, Tallahassee Memorial and HCA Capital Regional Medical Center, and just 20 minutes from the Tallahassee International Airport. Our hotel is located close to several destinations such as Antique Car Museum, Governors Square Mall, Florida Capitol, Florida State University FSU, Doak Campbell Stadium, Florida AM University FAMU, Tallahassee Community College TCC. The Staybridge Suites Tallahassee Hotel is near major corporations and state agencies such as Amazon, IBM, URS, AHCA, Department of Agriculture Department of Education and more. The Staybridge Suites offers all of the conveniences of home to suit your extended stay or short term hotel needs. Our smoke free, pet friendly hotel featuring fully equipped kitchens, digital cable TV with HBO and free wireless Internet, and personalized voicemail. Other features include 24-hour Business Center with free Internet, print, fax, copy capabilities, free laundry facilities, Fitness Center, outdoor pool, BBQ pavilion, sport court, free breakfast buffet and evening Managers receptions Mon to Wed. Located on Lake Summit providing a resort feel.
 
Overall
2 out of 5
2 out of 5
Not a happy camper
By whb model a from Ocala, FL
The car club made a deal with the hotel for a block of rooms for a week event. I booked a week with the car club and received the discount. When I arrived I was told I had no reservation for the first night. Only solution was a hotel 5 miles away. Not once was our bed made. No refill on the coffee, tea, or popcorn. Display on microwave did not work. Lamp between the beds has two outlets but only one worked.Had to hold handle down on toilet to flush it. Had to go to front desk for clean towels. They appoligized and said they were short on staff. When my car broke down and I had to leave early I was charged a cancellation fee. Not a user friendly hotel.
Customer avatar
Posted by
on11 March 2025
Hello Valued Guests,
It's always a delight for us to host your stays. We appreciate you choosing the Staybridge Suites Tallahassee Interstate-10 East as your travel partner. Thank you for being one of our IHG® One Rewards members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
Our business hotel and resort in downtown Chandler, AZ, is a perfect spot to balance work and play. Crowne Plaza® Phoenix - Chandler Golf Resort features well-appointed rooms, free Wi-Fi, a sparkling outdoor pool with a jacuzzi, and elegant meeting spaces and various amenities.​ ​Walk to downtown Chandler, a vibrant community with microbreweries, diverse local restaurants, shops, and live music. Visit Chandler Center for the Arts before teeing off at the adjacent, 18-hole championship golf course - San Marcos Golf Course. Business travelers will be near the Phoenix Convention Center and companies like Bank of America and Intel.​ Whether you're in town for business or leisure, our pet-friendly resort is the ideal place to relax and recharge.
 
Overall
1 out of 5
1 out of 5
Horrible Experience
By RobJAy82 from Arizona
The room smelled really bad. All night long there were noises as if construction was going on. I got zero sleep. At one point I could clearly hear a gentleman talking loudly for almost 2 hours between the hours of 5am- 7am. We called before we stayed there to make sure they had a Hot Tub. They said yes. When we arrived the Hot Tub was not woking and was bath water temperature.
Customer avatar
Posted by
on11 March 2025
Hello RobJAy82,
I welcome your thoughts, and we are grateful you chose to stay at our Crowne Plaza Resort Phoenix - Chandler Golf Resort, where we make business travel work. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Recharge at Our Downtown Brooklyn Hotel​ From walking to the iconic Brooklyn Bridge, to visiting the Brooklyn Museum, EVEN Hotel Brooklyn puts you close to the borough's most popular sites. Take a stroll at the Brooklyn Botanic Garden or visit Prospect Park, which was designed by the Central Park architects. Food enthusiasts savor Williamsburg's local dishes, while sports fans can cheer on the Brooklyn Nets at Barclays Center. ​ In the evening, take the subway from nearby Nevins Street Station to New York City for a night out on the town. For a low-key night, take a stroll along the East River in Brooklyn Heights to catch a glimpse of the Statue of Liberty.​ Stay active at our Brooklyn hotel with our fully equipped gym and in-room exercise equipment, and rest well with plush, cooling eucalyptus linens. With free Wi-Fi and superior wellness amenities, EVEN Hotel Brooklyn is the ideal place to stay.
 
Overall
1 out of 5
1 out of 5
Low cleanliness and Roaches
By Brii from Washington DC
Upon checking in, I immediately noticed that the room was not properly cleaned. For example:
- The soap holder shelf in the shower had not been wiped at all.
- The work desk had visible crumbs.
- The Clorox wipes container for disinfecting workout equipment was empty.
Fortunately, I always bring my own disinfectant spray, which I used to sanitize the room. However, the overall condition of the room was disappointing. The closet’s laminate was peeling, the towel rack was dented, and the desk chair was in poor condition, among other visible defects.
Despite these concerns, I chose not to check out immediately because it was too last-minute to switch hotels without disrupting our scheduled plans. Unfortunately, that decision turned out to be a serious mistake.
The most alarming issue occurred the following morning. At approximately 6:30 AM, my boyfriend woke up to use the restroom. Upon returning to bed, he noticed something moving quickly up the wall. When he turned on his flashlight, he saw a roach. I have photos documenting roaches on the wall, bed frame, and behind the lamp shade. At that point, we left the hotel as quickly as possible and reported the issue to the front desk.
Customer avatar
Posted by
on11 March 2025
Hello Brii,
I welcome your thoughts, and we are grateful you chose to stay at our EVEN Hotels Brooklyn, where our guests can expect uplifting spaces to move and energize.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
Nestled in the natural wonder and breathtaking views of the Great Smoky Mountains, Holiday Inn Express in Downtown Gatlinburg offers guests an opportunity to stop and smell the pine trees. From 6:30 am to 9:30 am, we offer complimentary hot and cold breakfast items in our lobby. After, splash around in our water feature and enjoy waterslides, a heated indoor pool and an interactive children's splash zone. We offer free Wi-Fi and parking. On select nights, guests are invited to join in our evening attractions.
 
Overall
2 out of 5
2 out of 5
Needs new management
By Sydney from Nashville
This hotel has the potential to be great; it’s clean, well renovated, located walking distance to the convention center, and has a great cleaning staff. But the front desk workers and management need a full overhaul. Do not expect to be provided your specified room upon check-in, no matter how many months prior you booked your hotel, and do not expect to be provided parking. Why a hotel would regularly overbook rooms is beyond my comprehension, but it leaves its customers in an expensive predicament when they travel hours only to be offered a single bed instead of two or no room at all.
Customer avatar
Posted by
on11 March 2025
Hello Sydney,
It's always a delight for us to host your stays. We appreciate you choosing the Holiday Inn Express Gatlinburg Downtown as your travel partner. Thank you for being one of our IHG® One Rewards members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R.
Case Manager
IHG Hotels and Resorts Service
0points
0of 0voted this comment as helpful.
 
The Holiday Inn Express & Suites Rome, Georgia offers smoke free accommodations located conveniently off highway 411. Our hotel offers many amenities such as free wireless high-speed Internet access, a Business Center, Fitness Center, guest laundry and complimentary hot breakfast bar featuring our hot Signature Cinnamon Rolls. The Holiday Inn Express & Suites in Rome, Georgia is perfect for both business and leisure travelers. Families will enjoy staying at our Rome, Georgia hotel as they experience everything our picturesque city has to offer, such as a stroll along the river, the Rome Area History Museum, Oak Hill and the Martha Berry Museum , founder of Berry College. During the summer, stay with us and catch a baseball game with the Rome Braves the minor league team of the Atlanta Braves . For our corporate guest we are located close to many of the small and large businesses for example International Paper, Georgia Power, General Mills and F & P . Our Holiday Inn Express & Suites is conveniently located to Berry College, Shorter University and Georgia Highlands College as well as numerous tennis courts for the several tennis tournaments that are held near our hotel in Rome, Georgia. Check out our great Rome, Georgia hotel deals and book your stay with us today.
 
Overall
1 out of 5
1 out of 5
Not great
By Mom of 3 from Georgia
First off,
Called mid week and was suppose to receive a call back and never did.
Then we had NO HOT WATER, which was horrible when we froze all day at a tournament.
Around 8:50 am, we had a staff member open our door WITHOUT knocking & thankful we had the latch on so she wasn’t able to fully open the door.
Customer avatar
Posted by
on11 March 2025
Hello Mom of 3,
I welcome your thoughts, and we are grateful you chose to stay at our Holiday Inn Express And Suites Rome, where our guest's needs matter most. We value you as an IHG® One Rewards member and your loyalty to our brands.
We aim that our guests are comfortable and would have a lasting impression of the brand, and I'm sorry for the issues you encountered with us. It is not what we strive for at IHG Hotels and Resorts. Your comments will not go unnoticed, as I have shared them with our management teams. I know they appreciate your sharing your experience, and I am confident they will take steps to ensure the necessary guidelines are in place to stop this from occurring again.
I have sent you a private message to discuss this further.
Again, thanks for taking the time to review our hotel and for staying with us. We look forward to welcoming you back!
Your Friend in Hospitality,
Melissa P
Case Manager
IHG Hotels & Resorts
Service
0points
0of 0voted this comment as helpful.
 
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