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    January 31, 2017
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AMEA's Review Comments
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Welcome to Crowne Plaza Hotel New Delhi Mayur Vihar, conveniently situated just a short 20-minute drive from Noida's bustling commercial hub. Our prime location offers easy access to key business districts, shopping destinations, and iconic tourist attractions. Whether you're here for business or leisure, our hotel provides the perfect base with spacious rooms, delectable dining options at Infinity, and a cozy ambiance at The Corner Lounge & Bar. Stay connected with our 24-hour Business Center and unwind in our well-equipped Fitness Center. We look forward to making your stay memorable.
 
Overall
4 out of 5
4 out of 5
Great service
By Anonymous from India
I remember at checking in your hotel , front desk people welcome with delicious hot cookies .
But now days is missing .
Customer avatar
Posted by
onFebruary 23, 2017
Dear Guest,
Thank you so much for your review. We appreciate your loyalty as Club member of IHG® Rewards Club. I am glad to know that you enjoyed the facilities and services of the hotel.
Your appreciation about the staff is deeply appreciated. Your positive sentiments have been shared with the team. I am sure this will go a long way in motivating my team.
We look forward to welcoming you back soon.
Warm Regards,
Vikas Oswal
General Manager
0points
0of 0voted this comment as helpful.
 
 InterContinental Saigon
InterContinental Saigon
Welcome to one of Vietnam's most iconic hotels, InterContinental Saigon, where you get to experience the very best of Vietnamese warmth and hospitality. Located in the city center, the hotel is just a few minutes from famous landmarks like Notre Dame Cathedral, Saigon Opera House and Reunification Palace. Our hotel boasts 305 spacious rooms with panoramic city views, a 20-metre outdoor pool, bespoke treatments at Spa InterContinental and immersive dining experiences at our three restaurants.
 
Overall
5 out of 5
5 out of 5
Amazing hotel
By JoeC from New York
This was my first time staying in such an up-scale resort. I was continually amazed by the level of service. I was made to feel like a VIP at every step! My room had an amazing view of the city and I loved the large bed and bathroom. What a great way to end my unforgettable vacation in Vietnam!
Customer avatar
Posted by
onFebruary 23, 2017
Thank you so much for your review of our hotel.
We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your appointed room, and especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them.
Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.
Sincerely,
Ayush Choudhry
Area Director of Sales and Marketing, Indochina
Director of Sales and Marketing
InterContinental Saigon
0points
0of 0voted this comment as helpful.
 
 InterContinental Saigon
InterContinental Saigon
Welcome to one of Vietnam's most iconic hotels, InterContinental Saigon, where you get to experience the very best of Vietnamese warmth and hospitality. Located in the city center, the hotel is just a few minutes from famous landmarks like Notre Dame Cathedral, Saigon Opera House and Reunification Palace. Our hotel boasts 305 spacious rooms with panoramic city views, a 20-metre outdoor pool, bespoke treatments at Spa InterContinental and immersive dining experiences at our three restaurants.
 
Overall
4 out of 5
4 out of 5
Hotel staff
By Monalex from Ams netherlands
All the staff are very very friendly specially the concierge team they are patienly help and supportive all the way just to help us get a visa enetering vietnam thats one of a kind staff
The breakfast is fully loaded very very tasty and a lot tof choices
Customer avatar
Posted by
onFebruary 23, 2017
Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.
We love to hear such terrific guest feedback! Our passionate colleagues are working hard everyday to ensure all of our guests receive the best service and care. I am glad that you appreciated our team's effort and I will share your kind words to them, especially the Concierge team. Thank you for your positive feedback on the breakfast served at our Market 39 Restaurant, too. I hope you liked both our international dishes and the local signature "pho", which is loved by almost every guest staying with us.
Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city.
Sincerely,
Ayush Choudhry
Area Director of Sales and Marketing, Indochina
Director of Sales and Marketing
InterContinental Saigon
0points
0of 0voted this comment as helpful.
 
Holiday Inn Express Durban Umhlanga hotel, located on Umhlanga Ridge, is a few minutes drive from the Umhlanga Beaches and minutes from the popular Gateway Theatre of Shopping mall. The contemporary curving facade of the Holiday Inn Express Durban Umhlanga faces the Indian Ocean, showcasing spectacular sunrises each morning. This three star hotel is 10 km from Durban's vibrant city centre, and 13 km from King Shaka International Airport. Leave your vehicle in our secure underground car park when you attend meetings in the two air-conditioned meeting rooms of Holiday Inn Express Durban-Umhlanga. It is a short taxi ride to meetings at Alexander Forbes and Deloitte and we're within walking distance of Illovo Sugar and Aecom and 15 km from congresses at the Durban International Convention Centre. The Gateway Theatre of Shopping, 900 metres away, has a range of high fashion stores. Glitzy stage shows take place at the Sibaya Casino, 15 km away. Head for a dip in our sunny outdoor pool, or enjoy and afternoon beverage at our Restaurant Bar. The maritime theme continues in our Great Room, with its ornate sea shell decor, where a free Express Start Breakfast buffet is prepared each morning. Meet over Castle beers on our Great Room bar's veranda before grill suppers at the Butcher Block steakhouse, next door to Holiday Inn Express Durban Umhlanga.
 
Overall
1 out of 5
1 out of 5
unfriendly staff spoilt V day celebrations
By mark112 from durban
not very pleased with the friendliness of the staff
Customer avatar
Posted by
onFebruary 23, 2017
We are so sorry to receive your feedback from your recent stay with us. Every effort is taken to ensure our guests are well looked after and we are so sorry to have let you down in this regard.
Yours sincerely,
Bronwyn McLeod - General Manager
0points
0of 0voted this comment as helpful.
 
Experience unrivaled luxury at InterContinental Singapore, an award-winning five-star heritage landmark in Bugis and Bras Basah. Just 20 minutes from Changi Airport, our hotel is near the Bugis MRT station, historic enclaves like Arab Street and Kampong Glam, Marina Bay, and Orchard Road. Blending contemporary design with Peranakan carvings, luxuriate in our guestrooms, enjoy Club InterContinental privileges, and savour exquisite dining. Welcome to sophistication in the heart of Singapore.
 
Overall
5 out of 5
5 out of 5
最高のおもてなし
By ぷりせす そふぃあ from 日本
シンガポールで価格に見あったサービス、客室、立地など全ての条件を満たすホテルであると思う。また、長時間の移動後にホテルに到着時からホットした安らかな時間が流れているようです。
Customer avatar
Posted by
onFebruary 23, 2017
当ホテルへのレビューを投稿いただき誠にありがとうございました。Gold Elite IHG™リワーズクラブ会員様として、 いつもご愛顧いただき誠にありがとうございます。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルではお客様に素晴らしいご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。
敬具
Lenny Oh
Director of Rooms
Lenny.Oh@ihg.com
0points
0of 0voted this comment as helpful.
 
Experience unrivaled luxury at InterContinental Singapore, an award-winning five-star heritage landmark in Bugis and Bras Basah. Just 20 minutes from Changi Airport, our hotel is near the Bugis MRT station, historic enclaves like Arab Street and Kampong Glam, Marina Bay, and Orchard Road. Blending contemporary design with Peranakan carvings, luxuriate in our guestrooms, enjoy Club InterContinental privileges, and savour exquisite dining. Welcome to sophistication in the heart of Singapore.
 
Overall
5 out of 5
5 out of 5
早餐丰盛,服务很好,房间宽敞
By lucia
酒店位置优越,与边上商场相通,地铁就在商场下面,去哪里都非常方便,可以步行到摩天轮。早餐品种很多,味道很赞,大人小孩都很喜欢。工作人员服务都很好,非常热情,得知我们是第一次到新加坡就送上地铁感觉很贴心。房间很漂亮也很宽敞,双床房是两张1.5m的床,床垫睡的很舒服。房间mini 吧的茶非常不错,twg的,红茶特别香。
Customer avatar
Posted by
onFebruary 23, 2017
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲,因此,您的反馈对我们而言很重要。我们期待着您的再次光临。
此致
Lenny Oh
Director of Rooms
Lenny.Oh@ihg.com
0points
0of 0voted this comment as helpful.
 
Experience unrivaled luxury at InterContinental Singapore, an award-winning five-star heritage landmark in Bugis and Bras Basah. Just 20 minutes from Changi Airport, our hotel is near the Bugis MRT station, historic enclaves like Arab Street and Kampong Glam, Marina Bay, and Orchard Road. Blending contemporary design with Peranakan carvings, luxuriate in our guestrooms, enjoy Club InterContinental privileges, and savour exquisite dining. Welcome to sophistication in the heart of Singapore.
 
Overall
5 out of 5
5 out of 5
位置优越、出行购物方便
By Cici from 中国上海
酒店地理位置优越、出门就是商铺,离地铁也很近,到牛车水、小印度、滨海湾都很方便。早餐很丰富、中餐西餐都有,华夫饼很好吃。酒店很细心、给同行人中过生日的长辈在生日当天准备了蛋糕,使大家有个难忘的旅程。
Customer avatar
Posted by
onFebruary 23, 2017
非常感谢您对我们酒店的评论。我们很高兴得知您享受到愉快的住宿体验。这也是我们员工最大的骄傲,因此,您的反馈对我们而言很重要。我们期待着您的再次光临。
此致
Lenny Oh
Director of Rooms
Lenny.Oh@ihg.com
0points
0of 0voted this comment as helpful.
 
Take in Table Mountain views from the high-rise Holiday Inn Express Cape Town-City Centre hotel, conveniently located in the heart of the city's business district. It's just a 15 minute drive from Cape Town International Airport to our lively downtown location, set on a tree-lined street packed with restaurants, art galleries, markets, cafes and bars. Exploring Cape Town is made easy, with our close proximity to all major public transport lines, including the popular City Sightseeing Red Busses. For our business travelers, we are ideally located in Cape Town's business district, placing government offices , major companies and the Cape Town International Convention Centre (CTICC) on your doorstep. Our 24-hour complimentary high-speed wi-fi ensures that you stay connected. Invite your colleagues for a meeting in one of our two air-conditioned meeting rooms or make use of our 24 hour business centre. Take in the splendor of Cape Town, from the nearby V&A Waterfront and Two Oceans Aquarium to Table Mountain, one of the official New7Wonders of Nature, and the only one to be located in an urban area, making it highly accessible. Our friendly staff will gladly advise of numerous excursions in and around Cape Town. Kick-start your day with a complimentary Express Start buffet breakfast in our vibrant Great Room, and unwind in the evenings on our decked terrace with a chilled glass of South African wine.
 
Overall
3 out of 5
3 out of 5
Ms
By Swazi from Pretoria
- My main concern was the announcement made during the fire alert alarm. The lady was not audible. We could not hear whether she said we must remain in our rooms or not.
- The table at the lobby was not neat and tidy. Please inform the Team to keep it neat at all times.
- No variety in breakfast items. The baby marrow and tomato bredie/ mix was not appealing.
Customer avatar
Posted by
onFebruary 23, 2017
Dear Swazi
Many thanks for taking the time to complete a review of your experience during your recent stay and our hotel. My sincere apologies for all the inconveniences that you experienced. I am saddened to read that you found that the complimentary Express Start breakfast lacked variety and that the rotating vegetarian offering of the baby marrow was not to your liking.
We welcome all feedback that we receive and use this as a tool to further improve our valued guests experience.
Kind Regards
Judy Coleman - General Manager
0points
0of 0voted this comment as helpful.
 
Take in Table Mountain views from the high-rise Holiday Inn Express Cape Town-City Centre hotel, conveniently located in the heart of the city's business district. It's just a 15 minute drive from Cape Town International Airport to our lively downtown location, set on a tree-lined street packed with restaurants, art galleries, markets, cafes and bars. Exploring Cape Town is made easy, with our close proximity to all major public transport lines, including the popular City Sightseeing Red Busses. For our business travelers, we are ideally located in Cape Town's business district, placing government offices , major companies and the Cape Town International Convention Centre (CTICC) on your doorstep. Our 24-hour complimentary high-speed wi-fi ensures that you stay connected. Invite your colleagues for a meeting in one of our two air-conditioned meeting rooms or make use of our 24 hour business centre. Take in the splendor of Cape Town, from the nearby V&A Waterfront and Two Oceans Aquarium to Table Mountain, one of the official New7Wonders of Nature, and the only one to be located in an urban area, making it highly accessible. Our friendly staff will gladly advise of numerous excursions in and around Cape Town. Kick-start your day with a complimentary Express Start buffet breakfast in our vibrant Great Room, and unwind in the evenings on our decked terrace with a chilled glass of South African wine.
 
Overall
5 out of 5
5 out of 5
Clean, great value, excellent service
By hey2017 from Canada
Great front desk staff, excellent breakfast, fantastic location - good value for money. Clean and worth the value.
Customer avatar
Posted by
onFebruary 23, 2017
Dear hey2017
Many thanks for the overall very positive review of our hotel during your recent stay with us. I am so pleased to read you found the front desk staff to be great, the breakfast excellent and the location fantastic.
Your recommendation of our hotel is much appreciated and I do hope that we have the opportunity to be of service again in the future.
Kind Regards
Judy Coleman - General Manager
0points
0of 0voted this comment as helpful.
 
Experience unrivaled luxury at InterContinental Singapore, an award-winning five-star heritage landmark in Bugis and Bras Basah. Just 20 minutes from Changi Airport, our hotel is near the Bugis MRT station, historic enclaves like Arab Street and Kampong Glam, Marina Bay, and Orchard Road. Blending contemporary design with Peranakan carvings, luxuriate in our guestrooms, enjoy Club InterContinental privileges, and savour exquisite dining. Welcome to sophistication in the heart of Singapore.
 
Overall
2 out of 5
2 out of 5
Poor Service
By NNFNNF from Singapore
Room ventilation was poor and smell of sewage. Staff did not call back despite promising. Dinning reservation staff was reluctant to provide information.
Customer avatar
Posted by
onFebruary 23, 2017
Dear NNFNNF
Thank you for choosing InterContinental Singapore on your recent stay and for your continued support to us as out IHG Platinum Elite member.
I sincerely apologise that your recent stay did not meet expectations in some areas. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you again in future so please feel free to contact me directly or my Front Office Manger, who will be in touch with you through email as requested.
Yours sincerely
Lenny Oh
Director of Rooms
Lenny.Oh@ihg.com
0points
0of 0voted this comment as helpful.
 
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