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InterContinental Hanoi Westlake is an iconic hotel in the heart of the vibrant Tay Ho district, offering travellers luxurious guest rooms and personalised Club InterContinental service. Experience celebrated award-winning dining at Saigon Restaurant or take in a magnificent sunset at Hanoi's only overwater bar, Sunset Bar. The hotel is minutes away from the city’s most alluring attractions, and offers a peaceful respite from the bustling city, in a beautiful and iconic lakeside setting.
 
Overall
5 out of 5
5 out of 5
Exceptional Service and Great Value!
By Michael from Chicago
Exceptional service! It's clear that great service is a high-priority with those that work at this facility. They do a great job being there when you need them, and their response time to any request is excellent. They don't bother you, they're simply their precisely when you need them.
The rooms are very nice and certainly large enough for any business traveler. Again, service is excellent, including room service. The breakfast buffet is as good as any. I travel frequently and have for a couple of decades, and yes, it is just a breakfast buffet; although, it's one of the best. Omelette bar is really good w/ loads of fresh vegetables, juices, cold cuts, bread(s) and excellent pastries that are brought to the table via waiter or waitress for you to choose from.
Excellent value! Completely recommended for any business traveler.
Customer avatar
Posted by
onFebruary 3, 2017
Dear Michael,
Thank you for your thoughts on your recent stay with us.
Our team is reading your review with excitement. We appreciate your positive notes on our services and facilities. Daily our team will give their utmost best to go above and beyond each guest expectations. We are very delighted to hear that you encountered a positive experiences.
We thank you for your loyalty staying with us and if your schedule brings you back to Hanoi please let us know.
Best regards,
Erik Daniels
Director or Rooms
InterContinental Hanoi Westlake
0points
0of 0voted this comment as helpful.
 
A smart international hotel in Jakarta Pluit right above the Emporium Pluit Mall, Holiday Inn Express Jakarta Pluit Citygate is the smart choice for savvy business and leisure travellers. Located just 20 minutes drive from Soekarno-Hatta International Airport, the hotel is situated within close proximity to Pluit Central Business District. Just a short drive takes you to popular attractions like Mangga Dua Shopping Centre, Ancol Theme Park and Kota Tua Jakarta (Jakarta Old Town). Featuring 297 modern design rooms, Holiday Inn Express Jakarta Pluit Citygate offers the best location combined with the best value, for an affordable and hassle-free stay in Jakarta. Start the day right with our free Express Start Breakfast or Grab and Go option and stay connected with our free Wi-Fi throughout the hotel. Get the most out of your stay with our fitness centre, self-service laundry facility and 3 meeting rooms with 100 persons capacity.
 
Overall
5 out of 5
5 out of 5
Value for Money, great location, comfortable bed and great services
By Mel0823 from Singapore
Thumbs Up!
Hotel staff are very friendly and efficient.
Bed is comfortable and internet connection was very good. Location is connected to big shopping mall and close to highway to airport and to west Java (Cibitung/Cikarang area). Taxi pool just outside the hotel - always easy to get taxi. Bed is comfortable and room size is good. Very happy and will come back for sure
Customer avatar
Posted by
onFebruary 3, 2017
Dear Mel0823,
We are pleased to find out that you have been benefited by our strategic location which is adjacent to emporium Mall and near to the airport.
Thank you very much for taking some of your precious time to review your recent stay at Holiday Inn Express Jakarta Pluit Citygate.
You could believe that i will share with all team your feedback and it will become a motivator to keep improving in serving you better.
Your compliment also has been passed to all the staff, which would motivate our team to keep up with the services given.
Look forward to bringing you another great experience during all your future stay with us.
Stay Smart with us!
Sincere regards,
Lidya Libertina
General Manager, Holiday Inn Express Jakarta Pluit Citygate
0points
0of 0voted this comment as helpful.
 
InterContinental Hanoi Westlake is an iconic hotel in the heart of the vibrant Tay Ho district, offering travellers luxurious guest rooms and personalised Club InterContinental service. Experience celebrated award-winning dining at Saigon Restaurant or take in a magnificent sunset at Hanoi's only overwater bar, Sunset Bar. The hotel is minutes away from the city’s most alluring attractions, and offers a peaceful respite from the bustling city, in a beautiful and iconic lakeside setting.
 
Overall
5 out of 5
5 out of 5
highly recommend
By susie144 from los angeles, CA
the overall venue and ambience was delightful. I think that the buffet breakfast was most likely the best/highest quality/diverse that I experience out of all the other cities we visited in Vietnam
Customer avatar
Posted by
onFebruary 3, 2017
Dear Susie144,
Thank you so much for sharing with us your experience during your recent stay.
Your kind comments related to the food selection at breakfast are welcome.
Thank for your loyalty and and we look forward to your next visit.
Best regards,
Erik Daniels
Director of Rooms
InterContinental Hanoi Westlake
0points
0of 0voted this comment as helpful.
 
Strategically located at Jalan Lembong, which is connected to Jalan Asia Afrika, Jalan Braga and Jalan Merdeka, Crowne Plaza® Bandung represents the city as a business and tourist destination. The location is also within close proximity to the city’s business, government, historical, entertainment and shopping centres. The Crowne Plaza Bandung is a short five-minute walk from the historical site and Bandung City Landmark. Start exploring the surrounding by walking along Jalan Asia Afrika, starting from Jalan Tamblong and going through Jalan Braga. Stop by to taste, or even better bring home, Bandung’s all-time traditional culinary favourites, such as Batagor Kingsley, Pisang Bolen Kartika Sari, Sambal Hejo Natuna, and Sweet Cantina Ice Cream, which sells ice cream and cookies that are quite popular among young people. If you need a play space for your children, you can walk 500 metres to the city park. Taman Vanda and Taman Balai Kota Bandung are among the many parks in town that are kid-friendly. After spending time enjoying the atmosphere of Bandung, head back to the hotel, where you will be assisted by Jaka, the Digital Concierge, that will provide for your various needs during your stay at Crowne Plaza Bandung. You can also access information about the hotel, and order food, beverages and other room services.
 
Overall
5 out of 5
5 out of 5
Great room
By CadTri from Melbourne
Don't like the pillow. looks pluffy but Flat when sleep on it ☹️
Breakfast buffet didn't have bacon!
Customer avatar
Posted by
onFebruary 3, 2017
Dear CadTri,
Warm greetings from Crowne Plaza Bandung,
Thank you for taking your valuable time to provide positive feedback on IHG guest review. We always strive to provide the best service to our guests and we really appreciate your feedback regarding your recent visit at our hotel.
Please also accept our sincerest apologies for the disturbance you have experienced during your stay regarding the pillow and the breakfast menu. Rest assure that the action for improvement has been taken to avoid such issues in the future, so we can continue to improve our services, quality, and facilities.
Dear CadTri, we hope to have the opportunity to welcome you back at Crowne Plaza Bandung so that we can provide you a better experience. Once again thank you for staying with us and please do not hesitate to contact us should you have any special preference regarding your future stay.
Sincerely,
Alvin Jaiyaseelan
General Manager
0points
0of 0voted this comment as helpful.
 
Strategically located at Jalan Lembong, which is connected to Jalan Asia Afrika, Jalan Braga and Jalan Merdeka, Crowne Plaza® Bandung represents the city as a business and tourist destination. The location is also within close proximity to the city’s business, government, historical, entertainment and shopping centres. The Crowne Plaza Bandung is a short five-minute walk from the historical site and Bandung City Landmark. Start exploring the surrounding by walking along Jalan Asia Afrika, starting from Jalan Tamblong and going through Jalan Braga. Stop by to taste, or even better bring home, Bandung’s all-time traditional culinary favourites, such as Batagor Kingsley, Pisang Bolen Kartika Sari, Sambal Hejo Natuna, and Sweet Cantina Ice Cream, which sells ice cream and cookies that are quite popular among young people. If you need a play space for your children, you can walk 500 metres to the city park. Taman Vanda and Taman Balai Kota Bandung are among the many parks in town that are kid-friendly. After spending time enjoying the atmosphere of Bandung, head back to the hotel, where you will be assisted by Jaka, the Digital Concierge, that will provide for your various needs during your stay at Crowne Plaza Bandung. You can also access information about the hotel, and order food, beverages and other room services.
 
Overall
5 out of 5
5 out of 5
満足しています
By SHIMESABA from 東京
バンドンにある、同等のホテルと較べて、施設・サービスともに優れていると感じます。
難を言えば、室内のWIFIが弱く、改善を期待しています。
Customer avatar
Posted by
onFebruary 3, 2017
当ホテルのレビューを投稿いただき誠にありがとうございました。当ホテルでのご滞在をお楽しみいただけたとのこと、大変嬉しく存じます。 当ホテルでは、お客様に満足いただけるご滞在を提供できるようスタッフ一同尽力しており、お客様からのフィードバックを貴重なご意見として参考にさせていただいております。またのご利用をお待ち申し上げております。
敬具
Alvin Jaiyaseelan
General Manager
0points
0of 0voted this comment as helpful.
 
Strategically located at Jalan Lembong, which is connected to Jalan Asia Afrika, Jalan Braga and Jalan Merdeka, Crowne Plaza® Bandung represents the city as a business and tourist destination. The location is also within close proximity to the city’s business, government, historical, entertainment and shopping centres. The Crowne Plaza Bandung is a short five-minute walk from the historical site and Bandung City Landmark. Start exploring the surrounding by walking along Jalan Asia Afrika, starting from Jalan Tamblong and going through Jalan Braga. Stop by to taste, or even better bring home, Bandung’s all-time traditional culinary favourites, such as Batagor Kingsley, Pisang Bolen Kartika Sari, Sambal Hejo Natuna, and Sweet Cantina Ice Cream, which sells ice cream and cookies that are quite popular among young people. If you need a play space for your children, you can walk 500 metres to the city park. Taman Vanda and Taman Balai Kota Bandung are among the many parks in town that are kid-friendly. After spending time enjoying the atmosphere of Bandung, head back to the hotel, where you will be assisted by Jaka, the Digital Concierge, that will provide for your various needs during your stay at Crowne Plaza Bandung. You can also access information about the hotel, and order food, beverages and other room services.
 
Overall
4 out of 5
4 out of 5
Execellent service from hotel staffs
By paulin08 from Singapore
The hotel staffs are friendly and the executive lounge staffs are helpful and efficient
Customer avatar
Posted by
onFebruary 3, 2017
Dear paulin08,
Warm greetings from Crowne Plaza Bandung,
Thank you for sharing with us your thoughts on such a platform. We are very appreciate for your specific compliments over the friendliness of our staff.
It gives immense sense of achievement and honor that you are experiencing our hotel facilities and services during your time in Bandung, and we are very pleased to hear that you find your stay with us both relaxing and enjoyable. I will share your positive feedback with our team so that we can continue to improve our service and facilities.
Thank you again for staying with us, We would be more than happy to receive your future reservation.
Sincerely,
Alvin Jaiyaseelan
General Manager
0points
0of 0voted this comment as helpful.
 
Strategically located at Jalan Lembong, which is connected to Jalan Asia Afrika, Jalan Braga and Jalan Merdeka, Crowne Plaza® Bandung represents the city as a business and tourist destination. The location is also within close proximity to the city’s business, government, historical, entertainment and shopping centres. The Crowne Plaza Bandung is a short five-minute walk from the historical site and Bandung City Landmark. Start exploring the surrounding by walking along Jalan Asia Afrika, starting from Jalan Tamblong and going through Jalan Braga. Stop by to taste, or even better bring home, Bandung’s all-time traditional culinary favourites, such as Batagor Kingsley, Pisang Bolen Kartika Sari, Sambal Hejo Natuna, and Sweet Cantina Ice Cream, which sells ice cream and cookies that are quite popular among young people. If you need a play space for your children, you can walk 500 metres to the city park. Taman Vanda and Taman Balai Kota Bandung are among the many parks in town that are kid-friendly. After spending time enjoying the atmosphere of Bandung, head back to the hotel, where you will be assisted by Jaka, the Digital Concierge, that will provide for your various needs during your stay at Crowne Plaza Bandung. You can also access information about the hotel, and order food, beverages and other room services.
 
Overall
4 out of 5
4 out of 5
Very Good
By krautdawg from Menlo Park, CA
As a temporary stay in Bandung this place was great. I stayed two nights and enjoyed it.
There was some loud bass music playing on Friday night but besides that it was good. Also the BAR was closed but thats ok.
Customer avatar
Posted by
onFebruary 3, 2017
Dear krautdawg,
Warm greetings from Crowne Plaza Bandung,
Thank you so much for your review of our hotel. We appreciate your loyalty as a IHG® Rewards Club member and we truly value your positive review.
I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
We also would like to apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. Rest assure that the action for improvement has been taken to avoid such issues in the future.
Sincerely,
Alvin Jaiyaseelan
General Manager
0points
0of 0voted this comment as helpful.
 
The Smart International Hotel in Wahid Hasyim for Savvy Travelers. Welcome to Holiday Inn Express Jakarta Wahid Hasyim! It's an honorable time to serve you as our valued guest. Set in the heart of Jakarta, Holiday Inn Express Jakarta Wahid Hasyim offers you to enjoy the most comfortable place to stay in the city center of Jakarta, close to the Central Business District and the National Monument (Monas). It is near to Jakarta Golden Triangle, within minutes away to reach Grand Indonesia, Plaza Indonesia, Sarinah, Thamrin, Bundaran HI, The Djakarta Theater and popular textile market Tanah Abang. Located at Wahid Hasyim, you can easily explore Jakarta using Bus, Train, Subway Train and other common public transportation. All accommodations come with Free Wi-Fi access available throughout the hotel and Free Express Start Breakfast or a choice of Grab & Go option for guests who are in a hurry. Each room features comfortable signature bedding with a choice of soft & firm pillows for a great night’s sleep.
 
Overall
5 out of 5
5 out of 5
Good location and Comfortable stay
By arin maai from Singapore
Room is just nice, comfortable bed. Breakfast was ok. There is a weighing scale at the lobby. Location is perfect, walking distance to Sarina and Tanah Abang.
Customer avatar
Posted by
onFebruary 3, 2017
Dear Arin Maai,
Thank you for spending your valuable time to write the review about our hotel. It is our utmost pleasure to hear that you were satisfied with our facilities and strategic location.
It is also a great pleasure to read your compliments about our comfortable bed.
We hope that you would still choose our hotel for your next visit and we will be very happy to welcome you again.
Best Regards,
Raisa K
Asst Marketing Communication Manager
0points
0of 0voted this comment as helpful.
 
Indulge yourself at the award-winning InterContinental Koh Samui Resort. This stunning 22-acre beachfront hotel in Koh Samui overlooks azure seas and private white-sand beaches. As an idyllic Koh Samui honeymoon resort, the hotel offers cliffside and beachfront villas with private plunge pools, as well as vistas of the famous Five Islands and Angthong National Park. Enjoy tropical sunsets and savour signature island cuisine at our Koh Samui West Coast resort.
 
Overall
4 out of 5
4 out of 5
A little in need of an update
By Hawkey from Uk
Location is beautiful but a little remote.
Staff are friendly and helpful, training needs to be enhanced.
Food is not outstanding and relatively expensive.
Burger was awful very oily, sent it back and had a sandwich instead which was ok.
Seafood buffet was ok, I've had better actually searing the fish on the grill might enhance the taste. At the price highly overpriced.
Cocktails were sometimes good which begs the question why ?
Pizza is very good in Flames when eaten their.
I tried other food offerings but enjoyed restaurants outside the hotel more which was more to do with the quality than price.
Customer avatar
Posted by
onFebruary 3, 2017
Dear Hawkey,
First of all, I would like to thank you for highlighting the area that we could improve. You comments have many valid points which we can learn in order to improve our service. I have noted the problems you have mentioned and shared your feedback with the entire team. This is certainly not the highest standards that we strive for and rest assured, we will look into this matter closely to improve and avoid the reoccurrence in the future.
Please feel free to contact me personally to discuss further. Do let me know when you are planning your next visit to Samui and I could be any of your assistance.
Warmest regards,
Michael Shin
General Manager
michael.shin@ihg.com
0points
0of 0voted this comment as helpful.
 
 Holiday Inn Sandton - Rivonia Road
Holiday Inn Sandton - Rivonia Road
Welcome to the Holiday Inn Sandton, Rivonia Road, located in the heart of Gauteng’s corporate, financial and shopping mecca. This cosmopolitan hotel is in close proximity to OR Tambo International Airport, and 500 metres from the Sandton Gautrain station, which is 2 stops away from Johannesburg CBD. Close to attractions such as the Sandton Convention Centre, Sandton City Shopping Centre and Nelson Mandela Square, this is the perfect Holiday Inn in Johannesburg for any business or leisure guest. Our lobby features glittering handmade chandeliers and a 10-metre long fireplace where one can relax and surf the complimentary wireless Internet available to all guests. Within the lobby is our Chairman’s bar, the perfect spot to grab a hot cup of coffee and a delicious fresh pastry before you start your day. Indulge in a full hotel continental breakfast buffet at our Lettuce & Lime Restaurant, or enjoy a delectable meal from our a la carte menu paired with a bottle from our extensive wine list. Our state-of-the-art conferencing facilities and professional service combine to make this Sandton, Johannesburg hotel one of the most sought-after conference and meeting venues in the area. The hotel also has a 24-hour self-service Business Centre, and 7 meeting rooms which can cater for up to 200 people, including 3 conferencing rooms on the 9th floor surrounded by stunning views of the surrounding area. Our 9th floor is also the location of our famous Skye Bar and swimming pool.
 
Overall
4 out of 5
4 out of 5
Second stay at hotel
By Timtoo from Toronto, Canada
This was the second time that I have stayed at this hotel. Returning because I knew that I would be well received. A good location, close to shopping malls and many things going on in the Sandton area.
Customer avatar
Posted by
onFebruary 3, 2017
Good day Timtoo,
Thank you for taking the time out to post your review, we are delighted to hear you came back, and hope we treated you as well as your first stay with us, if not better.
I am glad you find our location convenient and hope that this will soon be your home away from home
We look forward to welcoming you back in the not too distant future
Kind regards
Dudu Zondo
Front Office Manager
0points
0of 0voted this comment as helpful.
 
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