AMEA's contributions

Holiday Inn Express Kuala Lumpur City Centre

Welcome to the Holiday Inn Express Kuala Lumpur City Centre! An IHG hotel in the heart of the Kuala Lumpur’s Golden Triangle. A business district, lifestyle, dining and entertainment hub. Located in Jalan Raja Chulan, 3-minute walk from Raja Chulan Monorail Station and a 7-minute from Bukit Bintang MRT Station. Accessibility to all attractions including Petronas Twin Towers, KL Tower, Kuala Lumpur Convention Centre (KLCC), Aquaria KLCC, Petaling Street, Central Market, and Kuala Lumpur Bird Park. Explore Bukit Bintang shopping paradise such as Pavilion Bukit Bintang, Suria KLCC, Avenue K and Lalaport. Enjoy the nightlife at Changkat Bukit Bintang and try a local food at Jalan Alor. Wake up with our Power Shower after a good night's sleep with high-quality bedding and choice of soft or firm pillows, with option of rooms with sofa-bed or sofa-mattress that comfortably accommodates up to three guests. Enjoy our Free Express Breakfast or Grab & Go, free Wi-Fi, 24-hour fitness centre, 24-hour self-service laundry, vending machine, a self-service business centre, function or meeting rooms with tailor-made setups and the Great Bar. We provide the best city location with the best value, perfect choice for both business-savvy and leisure travelers.

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Overall

2 out of 5

Spend a little extra money?

By A robinson from Kuala Lumpur Malaysia

Front desk staff were friendly and all smiles.

The sheets were dirty. Took an hour to get new sheets.

The hotel is within walking distance to KLCC park and entertainment.

The hotel was humid and stuffy. The only place of respite was in my room where the AC was constant.

Posted byAMEA

Hotel Staff

onFebruary 9, 2017

Dear A robinson,

Greetings from Holiday Inn Express Kuala Lumpur City Centre.

We appreciate you taking the time to comment about your recent stay at our hotel. We strive to offer our guests a comfortable stay with high level of service and it is regrettable that we were not able to satisfy you with the service you have received. Please know that this is not reflective of our daily high standards. We have forwarded your comments to Executive Housekeeper to ensure that similar situations can be avoided in the future.

Again, thank you for staying with us and we sincerely hope that the next time you are in Kuala Lumpur, you will give our hotel another try.

Best Regards,
Yvette Wee
Express Assistant Manager

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InterContinental Hua Hin Resort

InterContinental Hua Hin Resort is a seaside luxury resort blending Eastern and Western design, alongside sparkling gulf waters. Two accommodation wings feature spacious rooms and suites and a swimming pool at each wing. Relax and rejuvenate at our spa and Fitness Centre, and enjoy exquisite food and drink options at our four restaurants and two bars. Explore Hua Hin, which will charm you with stunning cultural attractions and temples, world-class golf courses, and hillside vineyards.

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Overall

5 out of 5

整体不错,早餐有待改进

By betty

酒店的整体感觉很不错.装修风格很现代,环境优美,很有设计感.房间的设施也很新,入住很舒适.
但酒店的软件如服务水平尚有欠缺,员工效率不是很高,态度也不是很热情.
酒店的早餐品种也不够丰富,食物不够精致.

Posted byAMEA

Hotel Staff

onFebruary 9, 2017

Dear betty,

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service.

Sincerely,

Achara Nilnonnet
Quality Manager

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InterContinental Hua Hin Resort

InterContinental Hua Hin Resort is a seaside luxury resort blending Eastern and Western design, alongside sparkling gulf waters. Two accommodation wings feature spacious rooms and suites and a swimming pool at each wing. Relax and rejuvenate at our spa and Fitness Centre, and enjoy exquisite food and drink options at our four restaurants and two bars. Explore Hua Hin, which will charm you with stunning cultural attractions and temples, world-class golf courses, and hillside vineyards.

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Overall

4 out of 5

a nice vacation destination

By Oliver

hotel location is very convenient , close to downtown and the beautiful beach . the water park activity provided by hotel free of charge is wonderful for the whole family . Hotel help to arrange local transportation and the charge is very reasonable. And the Kids club is very interesting and safe to put you little Child there .

Posted byAMEA

Hotel Staff

onFebruary 9, 2017

Dear Oliver,

Thank you so much for your review of our hotel. We appreciate your loyalty as a Gold Elite, IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Achara Nilnonnet
Quality Manager

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InterContinental Hua Hin Resort

InterContinental Hua Hin Resort is a seaside luxury resort blending Eastern and Western design, alongside sparkling gulf waters. Two accommodation wings feature spacious rooms and suites and a swimming pool at each wing. Relax and rejuvenate at our spa and Fitness Centre, and enjoy exquisite food and drink options at our four restaurants and two bars. Explore Hua Hin, which will charm you with stunning cultural attractions and temples, world-class golf courses, and hillside vineyards.

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Overall

5 out of 5

房间舒适，环境优美，服务一流

By mei15 from 中国四川成都

房间空间大，浴巾够用，洗浴用品好用，若能再提供去沙滩或泳池拖鞋更好。
酒店环境很美，也不嘈杂，泳池畔有专人询问需要饮水不，泳池畔的披萨不错。

Posted byAMEA

Hotel Staff

onFebruary 9, 2017

Dear mei15,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Achara Nilnonnet
Quality Manager

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InterContinental Hua Hin Resort

InterContinental Hua Hin Resort is a seaside luxury resort blending Eastern and Western design, alongside sparkling gulf waters. Two accommodation wings feature spacious rooms and suites and a swimming pool at each wing. Relax and rejuvenate at our spa and Fitness Centre, and enjoy exquisite food and drink options at our four restaurants and two bars. Explore Hua Hin, which will charm you with stunning cultural attractions and temples, world-class golf courses, and hillside vineyards.

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Overall

5 out of 5

陽台舒適，庭園及游泳池優美。

By Yvonne

有幸升等為海景房能在房間陽台躺椅上看到日出及海洋，覺得好高興。既舒適又新鮮。櫃台及門房都很親切的為我們服務。叫車服務也很方便。附近的商場很新，吃的餐廳也有多。

Posted byAMEA

Hotel Staff

onFebruary 9, 2017

Dear Yvonne,

Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,

Achara Nilnonnet
Quality Manager

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Crowne Plaza Hotels & Resorts Kushiro

Lying adjacent to the Kushiro’s Fisherman’s Wharf, the ANA Crowne Plaza Kushiro is the largest hotel in its area and a favorite amongst many who visit the city on the east coast of Hokkaido. A stay promises a memorable experience with the high quality of service and elegance that is synonymous with the ANA chain of hotels. The classic exterior houses a spacious atrium lobby and 179 of the largest guest rooms in Kushiro specially designed for comfort, each of which boasts spectacular views of the harbor and its natural surroundings. Banquet halls of varying sizes facilitate every manner of event from simple parties to wedding receptions to seminars. The first-class teppanyaki restaurant is a must-try amongst the several restaurants that boast the freshest seasonal seafood and other fare to satisfy the palate. Complete your evening with a variety of quality spirits and cocktails and soak in the breathtaking seascape. The ANA Crowne Plaza Kushiro is conveniently located just a 10 minute walk from JR Kushiro Station, with Kushiro Airport just a half hour away by car.

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Overall

5 out of 5

港を一望、寝心地の良い部屋

By Ｔｅｔｓｕ from 横浜

夜ぐっすり休めたことで、マイナス14度の朝の散歩が印象に残りました。ぜひ違う季節に泊まりに来たいと思います。

Posted byAMEA

Hotel Staff

onFebruary 10, 2017

この度はANAクラウンプラザホテル釧路にご宿泊頂きまして誠にありがとうございます。ご満足頂けた様子がお伺いでき大変嬉しく存じます。
釧路の冬は積雪が少なく、夏は涼しく避暑地としても有名でございます。ぜひ機会がございましたら来釧くださいませ。
お客様のまたのお越しをスタッフ一同心よりお待ち申し上げております。

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Crowne Plaza Hotels & Resorts Canberra

Stay at Crowne Plaza Canberra in a tranquil park setting for personalised service in the heart of the city. Arrive along our tree lined driveway and enter the light and spacious lobby atrium of Crowne Plaza Canberra where you’ll be welcomed by our friendly front desk staff. Stop for a coffee in the atrium lounge and when you’re ready head to your well-equipped room or suite, some with park views. When you need to re energise, plunge into our refreshing seasonal outdoor pool or enjoy a workout in the onsite fitness centre. Our central location is a 2 minute walk from the National Convention Centre Canberra and a short stroll to the city’s many shops, bars and restaurants. Parliament house is 3km from Crowne Plaza Canberra while Canberra airport is 20 minutes’ drive away. Explore art and culture with regularly changing exhibitions along with permanent collections at Canberra’s national institutions including the National Gallery of Australia, National Portrait Gallery and National Museum of Australia. Enjoy Canberra’s vibrant annual events and festivals. Our dedicated Crowne meetings director can organise event board meetings or conferences in one of our modern meeting rooms. Start your day well with a full buffet breakfast at Redsalt Restaurant. Ask the dedicated concierge at Crowne Plaza Canberra to recommend walking or cycling routes around the sparkling waters of Lake Burley Griffin.

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Overall

5 out of 5

Comfortable, well located hotel with execrable artwork

By Angy from Sydney

We always enjoy staying here, and cannot fault the staff or the service, but I've been complaining about the job-lot bad print art work for years now, and it really is time to get rid of it. Decor generally is getting a little tired, though the couch style armchair and footstool in the room is much appreciated, if tatty.

Posted byAMEA

Hotel Staff

onFebruary 10, 2017

Dear Angy, thank you for taking the time to post a review. We are pleased that you enjoy your stays at Crowne Plaza Canberra. Thank you for your feedback about the artwork and decor - your comments have been noted. We look forward to welcoming you back to the hotel on a future visit to Canberra. Kind regards, Michelle

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Crowne Plaza Hotels & Resorts Canberra

Stay at Crowne Plaza Canberra in a tranquil park setting for personalised service in the heart of the city. Arrive along our tree lined driveway and enter the light and spacious lobby atrium of Crowne Plaza Canberra where you’ll be welcomed by our friendly front desk staff. Stop for a coffee in the atrium lounge and when you’re ready head to your well-equipped room or suite, some with park views. When you need to re energise, plunge into our refreshing seasonal outdoor pool or enjoy a workout in the onsite fitness centre. Our central location is a 2 minute walk from the National Convention Centre Canberra and a short stroll to the city’s many shops, bars and restaurants. Parliament house is 3km from Crowne Plaza Canberra while Canberra airport is 20 minutes’ drive away. Explore art and culture with regularly changing exhibitions along with permanent collections at Canberra’s national institutions including the National Gallery of Australia, National Portrait Gallery and National Museum of Australia. Enjoy Canberra’s vibrant annual events and festivals. Our dedicated Crowne meetings director can organise event board meetings or conferences in one of our modern meeting rooms. Start your day well with a full buffet breakfast at Redsalt Restaurant. Ask the dedicated concierge at Crowne Plaza Canberra to recommend walking or cycling routes around the sparkling waters of Lake Burley Griffin.

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Overall

2 out of 5

Dated and poor quality

By Turtle from Melbourne

The property needs renovating - particularity the bedroom and bathroom. The bed was lumpy and uncomfortable. Breakfast and dinner in the restaurant were both below average in everything but price. The staff we came across were professional and helpful. This is a poor example of a Crowne Plaza.

Posted byAMEA

Hotel Staff

onFebruary 10, 2017

Dear Turtle, thank you for taking the time to post a review. We are pleased that you found the staff to be professional and helpful. We do aim to provide a high level of experience for every guest and are sorry that we didn't meet that goal on this occasion. Your feedback is appreciated and has been noted. Kind regards, Michelle

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Holiday Inn Makati

Holiday Inn® & Suites Makati is a 5-star deluxe hotel in the Makati Central Business & Entertainment District. Our family-friendly Makati hotel is directly connected to the renowned Glorietta Shopping Mall and puts you in the heart of the vibrant Ayala Center. Holiday Inn® & Suites Makati is surrounded by local attractions and financial hubs such as Greenbelt Mall, the Ayala Museum, the Makati Stock Exchange, and the Zuellig Building. Enjoy the convenience of staying in a secure hotel near the Manila international and domestic airports (MNL), just eight km away. All 348 non-smoking guest rooms are equipped with free Internet, soft and firm pillows, a work desk with multimedia panel, a Bluetooth speaker, and all the modern amenities you need for a relaxed stay. Unwind at the roof deck's outdoor pool and sky bar or enjoy a leisurely meal at the hotel's all-day dining restaurant. Having a staycation with your little ones will be a breeze with the Holiday Inn® Kids Stay and Eat Free programme. For guests' business needs, other facilities include eight fully-equipped meeting and function rooms, a Business Centre, and an exclusive Executive Lounge that serves breakfast, afternoon tea and evening cocktails. Holiday Inn® & Suites Makati provides both business and leisure travelers the convenience of staying in a Makati hotel. Explore the metro and book directly from the IHG App, website or toll-free hotline .

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Overall

5 out of 5

Unexpectedly Good

By Intercontinentaller from Kuala Lumpur

I usually stay at the IHG properties in Pasig City but decided to give this Makati Holiday Inn a try during my most recent visit.

Being a Royal Spire ambassador, I have stayed at IHG properties the world over and I can safely say that the service levels at the Holiday Inn Makati surpasses that of most flagship Intercontinental hotels! A truly commendable effort.

Rooms a bit on the small side (despite being given a corner suite) but you cannot beat this property in terms of location (right smack in the heart of Makati).

I would highly recommend this property to anyone travelling to Manila be it for work or for pleasure.

Posted byAMEA

Hotel Staff

onFebruary 10, 2017

Dear valued guest,

Thank you for choosing Holiday Inn & Suites Makati for your recent stay and for taking the time to write us a review.

It is with delight to learn that your stay in our hotel has exceeded your expectations. Your appreciation towards our service motivate us to work harder in achieving our goal of providing our guests with an excellent lodging experience.

We would also like to thank you for being a Spire Elite member of the IHG Rewards Club and for your continued support and loyalty to the InterContinental Hotels Group.

It's our honour to have you as one of our guests. We hope to have more opportunities to welcome you in the near future!

Kind regards,

Holiday Inn & Suites Makati Team

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Crowne Plaza Hotels & Resorts Fukuoka

The ANA Crowne Plaza Fukuoka hotel will meet your business and leisure needs close to cosmopolitan entertainment and shopping districts. Enter the cosy Lobby at ANA Crowne Plaza Fukuoka and let us take care of your luggage while you enjoy a speedy check-in at the Club Lounge or settle into your room. When you're ready, you can network with clients over refreshments and complimentary wireless Internet in our informal high-ceilinged Lobby lounge or take a look at the 100 dolls on display. ANA Crowne Plaza Fukuoka is 15 minutes by subway or taxi from Fukuoka International Airport, which has routes to most major destinations throughout Asia. Hakata rail station, the city’s main bullet and local train link, can be reached in 7 minutes on foot. The vibrant Canal City shopping complex and Nakasu entertainment district with its outdoor food stalls, heaped with delicious ramen noodles and sake, are a 10-minute stroll away. At Fitness Gym, you’ll find running machines, exercise bikes and free weights.

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Overall

4 out of 5

快適でした

By R-system from 東京

福岡出張の際、1泊で利用しました。

チェックインした日は軽く雨が降っていましたが、KITTE博多の出口からも近いため、博多駅と直結していないものの、さほど濡れずにホテルにたどり着けました。

部屋は落ち着いた雰囲気で、アメニティも充実しているのがこのホテルの嬉しいところです。

次回、宿泊するときはバーにも寄ってみたいと思っています。

Posted byAMEA

Hotel Staff

onFebruary 10, 2017

ANAクラウンプラザホテル福岡をご利用いただき誠にありがとうございます。
またコメントをお寄せいただきましたこと重ねて御礼申し上げます。

数々のお褒めのお言葉を頂戴し、感謝の気持ちでいっぱいでございます。
メザニンバーを利用するのが毎回の福岡出張の楽しみだとおっしゃる男性のお客様も多く、落ち着いたくつろぎの時間を提供するべくスタッフも努力して参ります。
次回のご滞在の際には、ぜひお立ち寄りくださいませ。

これからもお客様に愛されるホテルを目指し、ご滞在中は快適にお過ごし頂けますよう、精一杯お手伝いさせて頂きたく存じます。
ご要望、リクエスト等ございましたら、いつでもご遠慮なくお申し付けくださいませ。

またお目にかかれますことを、スタッフ一同心よりお待ち申し上げております。

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