Good check-in experience from the reception. Smooth communication about room offer. Good service from lounge. Good location in city center. But the room facilities a little bit old , especially in bathroom.
Dear OlfGnoh Thanks for reply regarding on your recent stay with us. We are pleased to see the positive comment on our staff service, hotel will has an overall renovation plan soon. Look forward to seing you again. Jimmy Qin Gerenal Manager
Dear Ryan, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Dalian. We are also very glad to know that our guest relation service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Sharon Wang General Manager
Dear Ryan, Thank you for taking the time to share your valuable feedback with us. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Thank you! Sincerely, Sharon Wang General Manager
Dear valued guest, Thank you for choosing voco Guangzhou Shifu for your mother’s stay and sharing her delightful experience! We are truly touched to hear she “enjoyed it immensely”—nothing warms our hearts more than knowing we’ve made a meaningful difference for families, especially when caring for loved ones. Your kind words about our attentive staff highlight the essence of our service philosophy: anticipating needs and delivering warm, personalized care. Whether it’s ensuring a steady supply of water or offering extra assistance, our team takes pride in creating a nurturing environment, especially for guests who may appreciate that extra layer of thoughtfulness. Your mother’s comfort was our priority, and we’re so glad it showed. We’re honored you’d choose us again and look forward to welcoming you both back as family. The next time you’re in the area, please let us know—we’ll be sure to have a cozy corner ready, perhaps with her favorite refreshments, to make her stay even more special. At voco Guangzhou Shifu, we strive to be more than a hotel; we aim to be a “home away from home” where every guest feels seen and cared for. Thank you for trusting us with your mother’s experience—your loyalty means the world, and we can’t wait to create more wonderful memories with you both. Warm regards, voco Guangzhou Shifu
I checked in at midnight, and the front desk staff provided excellent service. The overall quality of the room is good, despite its compact size. The modern design, warm ambiance, and recent decoration contribute to its comfort. The breakfast service is ok. The location is convenient, being within a 7-10 minute walk of the subway station. However, the surrounding area appears to be old and outdated.
Thank you for taking the time to tell us about your experience at Holiday Inn SHANGHAI HONGQIAO CENTRAL.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly at 862122161808 or fo.mgr@holidayinn-shhqc.com.cn.
I recently had the pleasure of staying at IHG Shifu, and it was an excellent experience from start to finish. The service was warm and welcoming, with staff who were attentive and professional.
The rooms were spacious, clean, and well-designed, providing a comfortable and relaxing atmosphere. The bed was exceptionally cozy, ensuring a great night’s sleep. Housekeeping maintained everything to a high standard, making the stay even more enjoyable.
One of the thoughtful touches I truly appreciated was the hot soup provided every night. It was a small but meaningful gesture that made my stay feel even more comforting and homely.
The location was convenient, making it easy to explore nearby attractions and shopping areas. The hotel’s facilities, including the gym and pool, were well-maintained and added to the overall experience.
Overall, IHG Shifu exceeded my expectations. It was a perfect combination of comfort, convenience, and excellent service. I would highly recommend it and look forward to returning in the future.
Thank you for choosing voco Guangzhou Shifu and sharing such a heartfelt review! We are truly honored to hear that your stay was “excellent from start to finish”—your words are the greatest encouragement to our team, who strive daily to blend warm Xiguan hospitality with IHG’s premium standards of excellence.
We are delighted you felt the warmth of our service! Our staff takes pride in being both attentive and professional, aiming to create a welcoming atmosphere that feels like a “home away from home.” Your mention of the spacious, well-designed rooms and cozy beds means a great deal—we believe comfort is the foundation of a memorable stay, and our housekeeping team works tirelessly to maintain those high standards you noted.
The nightly hot soup you enjoyed is a beloved tradition at our hotel—a small gesture inspired by Xiguan’s “home-cooked” spirit, where even a simple bowl of soup can bring comfort after a day of exploration. We’re thrilled this touch resonated with you and added to the homely feel of your experience.
Our prime location in historic Liwan district, with easy access to attractions and shopping, was designed to let guests dive into Guangzhou’s vibrant culture, and we’re glad you found it convenient. Whether you relaxed by the pool, stayed active in the gym, or wandered the nearby heritage streets, we’re pleased our facilities enhanced your journey.
Your recommendation means the world to us, and we can’t wait to welcome you back! Whether you’re returning for the cozy beds, the comforting night soup, or to discover more of Guangzhou’s charm, know that at voco Guangzhou Shifu, you’ll always be greeted with the same warmth and care. Until then, we wish you safe travels and look forward to creating more wonderful memories together.
Nice front desk staff and professional cleaning lady, lots of varieties of breakfast and delicious. Good location and only one block(600 meters) to the nearby train station HongJunYing, so very easy travel to a lots of places by train. Very small Gym room. Nice to have a laundry room with free detergent. Would be nice if the laundry detergent is more simple formula, e.g. Tide free and gentle. Tried the laundry room once and washed clothes are full of strong perfume smell (I’d prefer less or no perfume smell). It’ll take 1.5hr to dry clothes using the dryer, which is not quite efficient, would be nice to upgrade drier to a more efficient one, e.g. that will dry the cloth in half an hour. Everything else is perfect. Nice newer hotel rooms and facilities (the hotel was opened in April 2024), clean and comfortable beds/pillows. Highly recommend to stay at this hotel.
Dear guest, thank you for your stay! Your satisfaction is the highest level of our enthusiastic service. Our hotel is located in the Olympic Business District, adjacent to the Beijing Convention Center and the National Convention Center, with a strong commercial atmosphere in the surrounding area. You can walk to the Red Army Camp Station of Metro Line 17 and Beijing Beiyuan Tianjie Shopping Center, which is convenient for your travel.We will record your opinions and provide feedback to the relevant management team regarding the replacement of odorless laundry detergent and a dryer with shorter drying time that you mentioned.Thank you for your recognition of our hotel in all aspects.We will continue to work hard.Welcome to visit again. Wishing you a pleasant journey.IHG Social Listening Team
The Hotel has a good ambiance, the room is clean you can really relax, I enjoyed staying here. Breakfast was good, All the staff was approachable and helpful. This Hotel is good for the big groups because they have a lot of rooms. The location is good very accessible, the shopping mall and restaurant is walking distance from the hotel. I will recommend this hotel to my clients, especially my future groups.
Dear Guest, we are absolutely delighted to receive your glowing review! It brings us immense joy to know you thoroughly enjoyed our ambiance, impeccable cleanliness, and breakfast offerings during your stay. Our team takes great pride in delivering genuinely approachable and attentive service. Your kind recognition serves as tremendous motivation for us to continue excelling. We're particularly pleased that our spacious accommodations and prime location perfectly suited your group booking requirements. It would be our honor to welcome you, your clients, and future groups for another exceptional experience. Thank you for your invaluable support and generous recommendation. We remain committed to setting new benchmarks in guest satisfaction. Best regards, IHG Social Listening Team