Thank you for taking time to post your positive feedback regarding your recent experience at InterContinental Suzhou. We are very glad to know that our hotel’s staff made your visit enjoyable. Our hotel locates in the CBD area with many restaurants and shopping malls, and is also next to the beautiful Jinji Lake, which makes it the ideal place for both business and leisure guests. Feedback such as yours is the biggest recognition to us all. We will continue to strive to achieve excellence at every level in the future.
Thank you again for your support and we look forward to welcoming you back to InterContinental Suzhou in the near future! General Manager David Guo
Very welcoming staff from check in to check out. I feel that the staff are well trained. I saw prior reviews about the dated room condition but my room (King Premium) feels quite new and comfortable. The hotel was able to accommodate my early check in (9am) and the executive lounge had very good food spread despite only opening for a few hours in the evening. Two drink coupons were given for drinks outside the evening services time window. Late check out was also accommodated (3pm). Breakfast was also quite good.
I will definitely be purely return to this property when in Shanghai.
Thank you for such a pleasant stay and great services.
Thank you for staying at the Holiday Inn Shanghai Vista and give us a review, we will certainly try harder to do the best, your satisfaction is our greatest motivation, look forward to your visit again.
I stayed here for 3 nights with my daughter for a vacation. The outside temperature was over 30 degrees celsius. The temperature in my room was consistently over 26 degrees celsius. No air conditioning. No fan. Hard bed. Mediocre breakfast.
Thank you for sharing your experience with us. We sincerely apologize for any inconvenience caused by the air conditioning adjustment during your stay. Shanghai’s recent rapid temperature fluctuations have required us to transition our system accordingly, and we regret that this affected your comfort. Please know that we always have electric fans and heaters available to assist with individual preferences. Your understanding means a lot to us, and we truly appreciate your feedback as we strive to provide a more comfortable stay for all our guests.
We hope to have the opportunity to welcome you again and offer you a more seamless experience.
A nice hotel in Shanghai, but not conveniently located
来自Jeff-JP从Tokyo, Japan
This was my first time to stay at this hotel. Upon checking in, the staff were friendly and helpful. The hotel looked clean, new, and modern. The room was also very nice, spacious, and clean. So was the bathroom.
I didn't have a chance to use the lounge or gym as I checked in later in the evening and had to check our early in the morning.
My only concern was the location. There was very little that is within walking distance. I chose this hotel as I thought it was close to Hongqiao Airport...but it still took 30 minutes by DiDi to get to the airport, so not very close.
So, overall...great hotel, not convenient location.
Dear Jeff-JP, Thank you for taking time to convey your thoughts on your recent stay. We're very glad to hear of your recognition of the hotel. Your valuable comments and recommendation will assist us to continue to meet and exceed our guest expectations. We look forward to welcoming you again! Best Regards, Hotel Management
stay for 12 overnights and generally feel good, especially the staff is so friendly and the service is nice. the Cons could be the room is somehow not new.
Thank you for taking the time to tell us about your experience at Holiday Inn Express SHANGHAI JINQIAO CENTRAL.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact me directly at or teemo.cai@jqcexpress.com.