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GreaterChina
 
 
 
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  • 评论意见计数
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    2,108
  • 第一条评论意见
    2017年2月20日
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    2025年4月21日
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GreaterChina 的评论意见
 
国际奢华五星级酒店,坐落于奥林匹克帆船中心内的美丽海滨,毗邻上合青岛峰会会址—青岛国际会议中心。酒店傲立于商业中心区,周边餐饮、购物、娱乐场所鳞次栉比,纵览壮丽城市海岸线及夜晚璀璨的城市灯光秀,亦可感受海边及观海公园城市漫步,已然成为闻名的网红打卡地之一。 拥有410间客房及套房,多个时尚特色餐厅与酒吧,1800余平方米室内会议区,满足商旅及休闲宾客的需要,同时酒店还为社交聚会及团队建设活动提供多种特色户外活动场地选择。青岛海尔洲际酒店以其现代奢华的设施与深谙当地而富有魅力的员工,为世界各地宾客带来本地难忘的停居体验。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Best location and service
来自 于大卫上海 上海
Staff Ivy and Restaurant Staff Jessie take care of mg family great!
客户化身
已发布 2025年3月29日
Dear guest,
We are sincerely grateful for your kind words and positive feedback. It's a delight to know that Staff Ivy and Restaurant Staff Jessie made your family's experience a memorable one. Their dedication to providing excellent service is exactly what we strive for here at [Hotel Name].
We take great pride in our prime location and the quality of service we offer. Your recognition of these aspects is a huge encouragement to our entire team. We understand that a comfortable and enjoyable stay is of utmost importance, and we are committed to continuously enhancing every guest's experience.
Whether it's the warm welcome upon arrival, the attentive service during your stay, or the delicious dining options, we aim to exceed expectations. We look forward to having the opportunity to welcome you and your family back in the future. If there's anything we can do to make your next visit even more special, please don't hesitate to let us know.
Warm regards,
Lily Liu
Director of Quality
 0 点
0/ 0的投票认为这条意见有用。
 
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。 酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。 除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。 香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Educate Staff
来自 a2506cn Hangzhou, China
We have stayed in this hotel multiple times over 2 decades. The staff and service quality has reduced tremendously.
The chef making so called Indian food during breakfast at the Bistro, defines 'SAMBHAR" as sweet and sour and was actually sweet. Please do a google search, it is never sweet, it is always hot and sour. Same thing for "CHOLLE BHATURE" - the chole is never sweet outside your restaurant. Your hotel next to Chung King Mansion with multitude of Indian Food Options - order both these dishes from a few vendors, and learn.
The house keeping staff actually argued when asked to clean the room better - amazing, never heard this happening at other IHG hotels.
客户化身
已发布 2025年3月29日
Thank you for your continued loyalty over the years and for taking the time to provide us with your feedback. I apologize for the decline in service quality you have observed during your recent visits. Your comments regarding the Indian cuisine served during breakfast are duly noted, and we will certainly review and refine our offerings to better align with authentic flavors. Additionally, I am sorry to hear about the unsatisfactory interaction with our housekeeping staff. This is not reflective of the high standards we strive to uphold, and I will address this matter with our team to ensure such incidents are avoided in the future. Your feedback is invaluable to us, and we appreciate the opportunity to improve our services to meet and exceed your expectations. We hope to have the chance to welcome you back for a more positive experience.
Warm regards,
Carlos Souza
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
香港金域假日酒店位于九龙尖沙咀弥敦道的黄金地段,无论是商务或度假旅游,选择居停于此,倍感舒适自在,宾至如归,称心惬意。 酒店提供621间设备完善之客房及套房,设置宽敞舒适的双床、两豪华睡床或特大睡床,专为商务旅客而设的行政会所楼层,特别提供优越的住宿体验及配套设施。屡获殊荣的食府、酒吧、设备齐全的会议厅、露天泳池、健身室及免费宽带高速上网服务等,一应俱全。 除了为每位客人提供舒适的睡眠环境,让一家大小乐聚天伦,假日酒店更提供「儿童尽享食宿全免」优惠。 免费用膳优惠适用于由父母陪同下的十二岁或以下小童于Bistro on the Mile享用自助早餐,住宿优惠适用于由父母陪同下的十二岁或以下小童与父母同房而睡。 香港金域假日酒店毗邻香港铁路站贯通港、九、新界各区,步行至天星码头往中环或湾仔,只需五分钟,交通便捷;距离香港国际机场亦只需四十分钟车程。
 
总体
1 分 - 总分为 5
1 分 - 总分为 5
Learn and do better service
来自 a2506cn Hangzhou, China
We have stayed in this hotel multiple times over 2 decades. The staff and service quality has reduced tremendously.
The chef making so called Indian food during breakfast at the Bistro, defines 'SAMBHAR" as sweet and sour and was actually sweet. Please do a google search, it is never sweet, it is always hot and sour. Same thing for "CHOLLE BHATURE" - the chole is never sweet outside your restaurant. Your hotel next to Chung King Mansion with multitude of Indian Food Options - order both these dishes from a few vendors, and learn.
The house keeping staff actually argued when asked to clean the room better - amazing, never heard this happening at other IHG hotels.
客户化身
已发布 2025年3月29日
We deeply appreciate your longstanding patronage and the time you've taken to share your recent experiences at our hotel. I extend my sincere apologies for any lapses in service quality that you encountered, which do not meet the standards we aim to uphold.
Your feedback regarding the authenticity of our Indian cuisine during breakfast is invaluable, and we will promptly address this with our culinary team to ensure a more accurate representation of these dishes. Furthermore, I am truly sorry to learn about the unsatisfactory interaction you had with our housekeeping staff. Rest assured, I will personally investigate this matter and take necessary steps to prevent such incidents from recurring.
Your feedback is vital in helping us improve, and we are committed to delivering the exceptional service and experiences that you have come to expect from us over the years. We value your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
Warm regards,
Carlos Souza
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
广州保利洲际酒店坐拥得天独厚的地理优势,毗连中国进出口商品交易会展馆,黄埔古港、琶洲塔和琶醍等景点约10分钟车程。酒店距离广州白云国际机场约45分钟车程,宾客可乘地铁或有轨电车往返珠江新城和广州塔。 酒店的室内设计以中国海上丝绸之路为灵感,设计细节巧妙融合,优雅地呈现历史古港口风貌和羊城风土人情。 酒店拥有350间宽敞的江景或城景客房,4间餐厅和酒吧,其中包括出品上等牛排的恰餐厅、地道粤菜的御公馆中餐厅以及顶楼景观餐厅和酒吧。 酒店设有洲际水疗、健身中心、室内恒温泳池以及可览珠江风景的户外池畔平台。同时拥有多个活动面积不等的会议场地,无柱水晶宴会厅面积达1,800平方米,并配有高科技的全息投影设备,180度透明玻璃景观宴会长廊可览珠江美景。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
贴心服务,远超期待
来自 匿名
这次入住贵酒店,给我留下了非常不错的体验,特别想对贵酒店的经理lilian表示感谢。无论是前台接待的高效,还是客房服务的细致,整体管理都很到位,能看得出来团队培训和管理非常用心。遇到了问题也都是第一时间协调解决,态度既专业又亲切,能感受到整个团队的服务意识非常强。这种细致周到的管理,让整个入住体验非常顺畅、舒适。
总的来说,这次体验非常满意,感谢经理和团队的努力,希望贵酒店继续保持优质服务,也期待下次再来入住!
客户化身
已发布 2025年3月29日
尊敬的宾客,感谢您的反馈,能得到您的认可我们备感荣幸,期待您的下一次光临,我们将一如既往为您提供满意的设施与服务!
 0 点
0/ 0的投票认为这条意见有用。
 
广州中心皇冠假日酒店位处广州市繁华的环市东路核心商圈。四周交通便捷,距广州白云国际机场大约32公里,距离广州火车东站约7公里,步行200米即可抵达地铁站。酒店至广州国际会展中心琶洲展览馆的距离仅有1.3公里,是商旅客人理想的会聚之所。另外,酒店比邻广州城内各大旅游景点和商业圈,您可以从酒店乘坐地铁、公共汽车或出租车等交通工具前往如:广州塔;白云山;北京路; 越秀公园;中山纪念堂等。 酒店拥用460间宽敞雅致的豪华客房及套房,无微不至的客房设计,完善的商务设施,酒店视野广阔,景观独特。酒店设有2个风格迥异的餐厅和大堂酒廊,2个堂皇华丽的大型宴会厅及9个多功能厅,全部配有先进的视听设备及高科技会议系统,是举行各种会议、宴会、婚礼及其他活动的尚佳选择。客人可在酒店范围内享用无线网络。住店客人更可在酒店内享受20%的餐饮折扣。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Pleasant stay
来自 LyonLi
It was a wonderful stay for myself and my companions! Great location! Thanks to the professional house keeping team and front desk team, especially Bandit! Excellent & will deifnitely stay again & recommend to other friends!
客户化身
已发布 2025年3月29日
Dear Tommy,
Thank you for taking the time to share your experience of your recent stay with us.
We appreciate to hear that you truly enjoyed our guest room and your experience has been positive. We are looking forward to welcoming you back again if you need any assistance, please do not hesitate to contact me.
Kind Regards
Howen Zhi
Duty Manager
 0 点
0/ 0的投票认为这条意见有用。
 
斑斓梦幻的西班牙国度、愉悦奔放的西班牙民族、目不暇接的西班牙小吃……这一切都足以让您爱上西班牙!在华侨城洲际大酒店,设计师透过建筑风格和装饰细节精心打造一个纯粹的西班牙主题风情酒店,从门童制服、斗牛场到马德里著名的市长广场都被演绎得惟妙惟肖。酒店位于集文化、艺术、金融于一体的南山中心片区,优越的地理位置和便利的交通,众多知名景点、美术馆、购物商场步行即达,离各个主要交通枢纽最多半小时车程。一座具有城市绿洲美誉的西班牙主题酒店,为您繁忙的商旅增添度假休闲的乐趣。
 
总体
4 分 - 总分为 5
4 分 - 总分为 5
The service was great but the room was dirty
来自 Cam0322 Hong Kong
I had my birthday celebration with my kid at the hotel. We had lunch at the Hillside and the staff was friendly and helpfully. Throughout the stay, Hina, the GRO was providing great support. She helped me solve the problem and responded promptly.
I do appreciate the housekeeping team helped clean the room as quick as they can when they knew we have arrived. However, the dirt and mould on the carpet were quite disgusting to us. I think it is quite unacceptable for paying for the room with mould everywhere.
客户化身
已发布 2025年3月29日
Dear guest,
Thank you for taking the time to share your comments of your stay in InterContinental Shenzhen, which will be very valuable to us! We are very sorry for the unpleasant stay experience you had. The hotel attaches great importance to hygiene and safety issues. The guests' stay experience and the hygiene environment are the top priorities of the hotel. The hotel will definitely step up supervision and management of the hygiene environment to prevent such incidents from happening again.We sincerely look forward to have you back soon!
Best Regards,
Tim Hooton
General Manager
 0 点
0/ 0的投票认为这条意见有用。
 
珠海拱北智选假日酒店隶属于洲际酒店集团旗下品牌,坐落于集餐饮、娱乐、购物等多功能为一体的拱北核心商圈。同时,酒店距离轻轨珠海总站及拱北口岸仅3分钟车程,位置优越、交通便利,为您商务出行和休闲度假提供简单、睿智的旅行体验。 酒店共拥有188套高层风格时尚、智能精致的不同类型客房,透过房间全景落地窗可眺望港珠澳大桥,澳门景观也尽展您眼底,让您感受浪漫之都-珠海的人文情怀。 新一代卫浴干湿分离,双床床头隔板设计,为双人入住客人提供更多私密空间。24小时自助洗衣阁、高速无线网络、灵活切换的智能空间、安心丰富的早餐、优质轻奢的羽绒床品以及舒适的沐浴设施提升您的入住体验。 无论是商务出行的高效省心之选,还是休闲亲子度假的舒适智游之选;在这里,“恰如所需”的高效服务品质将助您智在必达。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
珠海拱北口岸力推性价比酒店,员工关怀友好,让人舒心
来自 小竹的旅知行迹 香港
这次入住珠海智选酒店极有宾至如归的感觉,踏进酒店办理入住的一刻开始,前台员工有礼有节,细心帮忙,热情友好,立刻对珠海的旅程留下美好的印象,感谢他们的关怀照顾。
房间整齐明亮,落地玻璃窗外是开阔的珠海城市景观,刚好入住当天是个晴天,让人舒心。
酒店早餐选择还是不错,基本的中西式的都有,只是在周日早上九点后的时段人超多,位置不好找,有时大家拿食物的情况有点混乱的感觉,但还是可接受。
晚上酒店楼下餐馆众多,步行五分钟外就是知名夜市,喜欢晚上热闹氛围会觉得很赞,虽然在房间里隐约听到一些嘈音,但不会太影响睡眠(我是容易入睡的体质)。
客户化身
已发布 2025年3月29日
尊敬的宾客,感谢您停留在珠海拱北智选假日酒店(拱北口岸店)。阅读到您的好评,小智的心情就像春日的暖阳,暖烘烘的。从踏入酒店办理入住的那一刻起,就感受到了前台员工的热情友好,这让我们特别骄傲。我们的前台团队一直秉持着“以客为尊”的理念,努力为每一位客人提供贴心、周到的服务。这次能给您留下美好的印象,让我们觉得一切都值得。酒店价格亲民,环境优雅,透过房间全景落地窗可眺望港珠澳大桥,拱北夜景,澳门景观也尽展您眼底。客房内配有高速Wi-Fi连接、迷你冰箱,咖啡茶饮以及床头插座等便利设施一应俱全,为客人带来家一般的舒适和便捷。早餐方面我们会考虑增加早餐时段的人手安排,优化食物摆放和拿取流程,确保客人在高峰时段也能享受到顺畅的用餐体验。酒店选址于热闹繁华地段,离拱北口岸、珠海轻轨站约3分钟车程,旁边就是夏湾美食一条街,珠海老字号、网红餐厅均在酒店周边,周围交通路网四通八达,生活配套完善,烟火气息浓郁,是您出差、出游的不错居所。期待您的再次惠顾,祝您生活愉快!智选假日宾客关怀团队
 0 点
0/ 0的投票认为这条意见有用。
 
广州中心皇冠假日酒店位处广州市繁华的环市东路核心商圈。四周交通便捷,距广州白云国际机场大约32公里,距离广州火车东站约7公里,步行200米即可抵达地铁站。酒店至广州国际会展中心琶洲展览馆的距离仅有1.3公里,是商旅客人理想的会聚之所。另外,酒店比邻广州城内各大旅游景点和商业圈,您可以从酒店乘坐地铁、公共汽车或出租车等交通工具前往如:广州塔;白云山;北京路; 越秀公园;中山纪念堂等。 酒店拥用460间宽敞雅致的豪华客房及套房,无微不至的客房设计,完善的商务设施,酒店视野广阔,景观独特。酒店设有2个风格迥异的餐厅和大堂酒廊,2个堂皇华丽的大型宴会厅及9个多功能厅,全部配有先进的视听设备及高科技会议系统,是举行各种会议、宴会、婚礼及其他活动的尚佳选择。客人可在酒店范围内享用无线网络。住店客人更可在酒店内享受20%的餐饮折扣。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Best hotel in Guangzhou I stay ever
来自 Tommy Wuxi
Every time I visit Guangzhou I always choose this hotel for my stay.
Very convenient location and very good service especially for breakfast.
客户化身
已发布 2025年3月30日
Dear guest,
Thank you for taking the time to share your experience of your recent stay with us.
We appreciate to hear that you truly enjoyed our service and your experience has been positive.
We are looking forward to welcoming you back again if you need any assistance,
please do not hesitate to contact us at anytime
Ricky Nian
Duty Manager
 0 点
0/ 0的投票认为这条意见有用。
 
杭州洲际酒店坐落于钱江新城中央商务区,其独特的金球造型不仅成为钱塘江边一道亮丽风景线,更是杭州显著地标,同时与对面杭州大剧院形成“日月同辉”。杭州洲际酒店临近地铁四号线和七号线市民中心站,可前往火车站、杭州萧山国际机场、西湖景区及武林商业街区,距离机场直线距离为27公里。杭州洲际酒店拥有384间客房,落地窗外是江水一线的钱塘江景以及城市天际线,其中包括莲花造型的杭州奥体中心;夜晚更可欣赏钱江新城灯光秀和绚丽多姿的音乐喷泉。此外,杭州洲际酒店设置6间风格各异的餐厅酒吧其中包含自助餐,提供粤菜及杭帮菜的中餐厅,精致西餐厅,德国啤酒屋等以及30多个格调别致的会议室和顶层恒温游泳池。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
Good location and service
来自 DanLi89 Seattle
I will definitely stay at this hotel again in the future.
The hotel has a great environment and an excellent location. The breakfast offers a wide variety of choices, and the pastry chef does an excellent job! The check-in and check-out process is fast, and the housekeeping staff are friendly too!
However, the coffee machine is too basic. It often runs out of water or needs to be cleaned. The staff responsible for clearing the dishes are somewhat lazy and do not complete their tasks in a timely manner.
Additionally, the soup in the executive lounge lacks variety. It is almost always pumpkin soup during my stay. It would be great if these aspects could be slightly improved.
客户化身
已发布 2025年3月30日
Dear guest, thank you for taking time to share your experience after your recent stay with us at InterContinental Hangzhou ICC. Located in the Qianjiang CBD area, hotel enjoys convenient transportation and wonderful views of the Qiantang River. The Fresh All Day Dining restaurant on the fifth floor offers a large variety of breakfast choices and delicious local specialties such as "Pian Er Chuan". Our service team always presents a passionate and professional attitude, actively responding to guest needs, and continuously creating heartwarming and memorable experiences for your stay in Hangzhou. The three areas for improvement mentioned in your feedback have been shared with our relevant departments. We will strengthen facility inspection and maintenance, enhance staff training, and improve the dining quality in the executive lounge for a better guest experience. We sincerely look forward to your next visit in the near future. General Manager Eric Kee
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珠海仁恒洲际酒店位于情侣南路大型综合广场——仁恒滨海中心内,出则繁华尽揽,入则静谧专享。酒店独特的外形设计酷似一座迎风而上的帆,使其成为珠海一处迷人的地标,港珠澳旅游打卡胜地。酒店面朝大海,视野开阔,可远眺香港,近观澳门;毗邻拱北口岸,正对港珠澳大桥珠海与澳门的入口处,距离广珠城轨拱北枢纽站直线距离800米;驱车30公里可抵达珠海机场,为商务、会议、社交、婚礼宴席及全球旅行者缔造舒适奢华的非凡体验。珠海仁恒洲际酒店拥有尽揽一线海景的大型多功能宴会厅,开放式宴会厨房与宏伟的婚礼礼堂完美结合,并以卓越的品质,专业热情的服务,倾力为您打造精彩不凡的商旅体验,令您尊享“洲际人生”的同时,体会“知行珠海”的惬意。
 
总体
5 分 - 总分为 5
5 分 - 总分为 5
thanks zhuhai
来自 gavo australia
I recently had the pleasure of staying at IHG Zhuhai, and it was a fantastic experience from start to finish. The staff was exceptionally warm and attentive, ensuring a smooth and welcoming stay.
The rooms were spacious, beautifully designed, and impeccably clean, offering a perfect blend of comfort and modern convenience. The bed was incredibly comfortable, making for a restful night’s sleep. Housekeeping did a wonderful job maintaining a high standard of cleanliness throughout my stay.
One of the highlights was the dining experience. The on-site restaurants offered a great variety of delicious dishes, with excellent quality and presentation. The breakfast buffet had plenty of choices, catering to different tastes and preferences.
The hotel's location was convenient, allowing easy access to local attractions and shopping areas. The facilities, including the gym and pool, were well-maintained and added to the overall experience.
Overall, IHG Zhuhai exceeded my expectations. With its excellent service, comfortable accommodations, and great dining options, it was a truly enjoyable stay. I would highly recommend it and look forward to visiting again.
客户化身
已发布 2025年3月30日
Dear guest,
Thank you for your stay with us. It's something our staff takes great pride in, so we value your feedback. Our hotel faces the Hong Kong-Zhuhai-Macau Bridge and enjoys a vast blue-sky view that overlooks both Hong Kong and Macau, staying here, it’s easy to connect to each city main attractions.
We hope you will visit us again and stay with us during your important moments.
Sincerely,
Hotel General Manager Jimmy Wang
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