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- First review commentFebruary 20, 2017
- Last review commentMay 7, 2025
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GreaterChina's Reviews
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Henan, located in the Central Plains, is one of the main birthplaces of Chinese civilization. It is rich products and vast territory. The mother river of the Chinese nation——the Yellow River, runs through the whole province. Zhengzhou, located in the north-central part of Henan Province, has many historical and cultural landscapes, and is rich in natural mountains and water resources. In addition to the scenic spots, Luoyang Peony Festival and Kaifeng Chrysanthemum Festival are also well-known throughout the country, attracting an endless stream of tourists from south to north.
The hotel is strategically located at the critical point of Guancheng District and Erqi District in Zhengzhou, close to Zhongzhou Avenue and Zhengdong New District CBD. There is a shopping mall Dennis David City near the hotel, which can satisfy your enjoyment of life and entertainment. The hotel has convenient transportation. It is about 32 kilometers from Zhengzhou Xinzheng International Airport, 16.5 kilometers from Zhengzhou East Station, 1.8 kilometers from Zhengzhou South Passenger Station, and 1 kilometers from South 3rd Ring Station of Metro Line 2. And you can easily reach major leisure attractions by car, including: Shaolin Temple, Zhengzhou Zoo, Henan Museum, Yinji Animal Kingdom, Zhongyuan Pagoda, Jianye Movie Town, Green Expo Park, etc.
Be it for vacation or work, make Holiday Inn Express Zhengzhou Guancheng become the ideal choice for you to visit Zhengzhou.
Overall
5 out of 5
服务好
By Anonymous
服务好 态度好 下次还会再来。服务好 态度好 下次还会再来。
Posted byGreaterChina
onApril 16, 2025
亲爱的客人，感谢您入住郑州凯宾智选假日酒店！小智的前台伙伴们始终带着热忱，从快速办理入住到贴心响应每一份需求，都盼着让您的停留如归家般温暖。无论是入住时的细致指引，还是离店前的暖心问候，都藏着对服务的用心。送物机器人随时待命，自助洗衣阁默默守护旅途需求，智选早餐的丰富餐品也为您的行程添份活力。期待与您再次相遇！祝您生活愉快！智选假日宾客关怀团队
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Experience a fusion of cultures at this chic urban resort hotel set in the heart of Shenzhen’s Overseas Chinese Town. Blending Spanish-inspired elegance with modern design and time-honoured local traditions, the hotel offers a comprehensive range of recreation, dining, and meeting facilities for leisure and business travellers. Enjoy the Caribbean Garden with sand beach and outdoor pool, tranquil spa, Fitness Centre, indoor pool, and four distinct dining venues.
Overall5 out of 5
Excellent experience with the service from Bingbing
By JasonL815
I had a truly wonderful experience thanks to the exceptional service provided by Bingbing (Lucy) at InterContinental. From the moment I arrived, she was attentive, professional, and always went above and beyond to ensure my stay was comfortable and personalized. Whether it was helping with last-minute reservations, preparing my room exactly the way I liked it, or offering thoughtful touches throughout the stay, their dedication and warm hospitality made a lasting impression. Truly a five-star service — thank you for making my stay unforgettable Bingbing!
Posted byGreaterChina
onApril 16, 2025
Dear guest,
Thank you for taking the time to share your comments of your stay in InterContinental Shenzhen, which will be very valuable to us! We sincerely look forward to have you back soon!
Best Regards,
Tim Hooton
General Manager
Thank you for taking the time to share your comments of your stay in InterContinental Shenzhen, which will be very valuable to us! We sincerely look forward to have you back soon!
Best Regards,
Tim Hooton
General Manager
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InterContinental Nanjing is located on the city center Gulou Square, walking distance to Dazhongting, Gulou Park, Xuanwu Lake, Nanjing University, Southeast University, and Jiming Temple. Take in the stunning views from our guest rooms, swim in our indoor and outdoor pools, and indulge in treatment at Touch Spa. Experience exceptional dining and breathtaking views at the highest dining venue of Jiangsu province, 78 Prime Seafood & Steakhouse.
Overall1 out of 5
Poor bad experience
By Ricky
from Indonesia
I checked in actually for 4 nights. But I have opted to checked out earlier. I was so disappointed to broken air con for A WHOLE BULDING.
AS 5 STAR HOTEL CAN YOU IMAGINED.
Iwas in 76tg floor which means near to the sun. 30C in the room felling like sauna.
When I complaint, there's no staff can solve the problem. I woke up 5 times due to sweating. Even I have been offer to upgraded, there were no guarantee ac would working.
I don't recommend this hotel if I have to go back to Nanjing again. .
AS 5 STAR HOTEL CAN YOU IMAGINED.
Iwas in 76tg floor which means near to the sun. 30C in the room felling like sauna.
When I complaint, there's no staff can solve the problem. I woke up 5 times due to sweating. Even I have been offer to upgraded, there were no guarantee ac would working.
I don't recommend this hotel if I have to go back to Nanjing again. .
Posted byGreaterChina
onApril 16, 2025
Dear Guest,
We are extremely sorry for the highly disappointing experience you had during your stay with us. The malfunction of the air - conditioning system across the entire building is completely unacceptable, especially for a 5 - star hotel like ours, and we deeply apologize for the discomfort it caused you, especially on the 76th floor where the heat was more intense.
Currently, we have immediately launched a comprehensive investigation and rectification regarding this incident. There are fresh air vents beside the panoramic windows of each guest room, allowing you to freely breathe in the fresh air from Xuanwu Lake and the foot of Zijin Mountain, which can, to a certain extent, alleviate the stuffiness indoors. At the same time, we are actively arranging to add more equipment to ensure that we can better cope with the changing weather in the future and meet the various needs of our guests.On the other hand, we will improve the information communication mechanism. In case of any abnormal facilities or limited services, we will clearly inform guests before they check in. Thank you again for your feedback. We look forward to providing you with a perfect stay experience when you visit us next time!
Currently, we have immediately launched a comprehensive investigation and rectification regarding this incident. There are fresh air vents beside the panoramic windows of each guest room, allowing you to freely breathe in the fresh air from Xuanwu Lake and the foot of Zijin Mountain, which can, to a certain extent, alleviate the stuffiness indoors. At the same time, we are actively arranging to add more equipment to ensure that we can better cope with the changing weather in the future and meet the various needs of our guests.On the other hand, we will improve the information communication mechanism. In case of any abnormal facilities or limited services, we will clearly inform guests before they check in. Thank you again for your feedback. We look forward to providing you with a perfect stay experience when you visit us next time!
Best regards,
Hotel Management Team
Hotel Management Team
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InterContinental Nanjing is located on the city center Gulou Square, walking distance to Dazhongting, Gulou Park, Xuanwu Lake, Nanjing University, Southeast University, and Jiming Temple. Take in the stunning views from our guest rooms, swim in our indoor and outdoor pools, and indulge in treatment at Touch Spa. Experience exceptional dining and breathtaking views at the highest dining venue of Jiangsu province, 78 Prime Seafood & Steakhouse.
Overall2 out of 5
NO Aircon During My Entire Stay
By Alan
Stayed at the hotel for two nights and unfortunately the entire hotel Aircon was down so there's no Aircon in the room. Called front desk asking for a fan but was told no more fan available period. Front desk did not try to offer anything to mitigate the heat problem. 2nd night the Aircon still down and nothing was offered even though I tried to ask for a fan in the first night. Very disappointed on how hotel staff passively handle this issue and no compensation or service recovery was offered despite my poor sleep.
Posted byGreaterChina
onApril 16, 2025
Dear Guest,
We are truly sorry for the extremely uncomfortable stay you had due to the air - conditioning issue. The failure of the air - conditioning system across the hotel and the inability of our staff to handle your situation better is completely unacceptable.
We understand your frustration regarding the lack of available fans and the lack of any meaningful attempts to mitigate the heat problem. It was a huge oversight on our part not to offer any form of compensation or service recovery after you endured such a poor sleep.
We have launched an immediate investigation into this matter. We will review our emergency response procedures and staff training to ensure that in similar situations in the future, we can provide better solutions to our guests. We will also ensure that our inventory of items like fans is better managed.
We hope that you will give us another chance to prove that we can provide the high - quality service that you deserve.
Once again, we apologize profusely for the inconvenience and disappointment caused.
We are truly sorry for the extremely uncomfortable stay you had due to the air - conditioning issue. The failure of the air - conditioning system across the hotel and the inability of our staff to handle your situation better is completely unacceptable.
We understand your frustration regarding the lack of available fans and the lack of any meaningful attempts to mitigate the heat problem. It was a huge oversight on our part not to offer any form of compensation or service recovery after you endured such a poor sleep.
We have launched an immediate investigation into this matter. We will review our emergency response procedures and staff training to ensure that in similar situations in the future, we can provide better solutions to our guests. We will also ensure that our inventory of items like fans is better managed.
We hope that you will give us another chance to prove that we can provide the high - quality service that you deserve.
Once again, we apologize profusely for the inconvenience and disappointment caused.
Best regards,
Hotel Management Team
Hotel Management Team
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Crowne Plaza Shanghai Nanjing Road is located in the city's popular People’s Square area along the tourist paradise of Nanjing Road Pedestrian Street. The majestic Bund, historic Yu Garden and popular Xintiandi eating and entertainment district are all nearby from the hotel. We are some 2.5 kilometers from Shanghai Railway Station, 15 kilometers from both Hongqiao International Airport and Hongqiao Railway Station, and 33 kilometers from Pudong International Airport, all by straight-line distance. The hotel offers 390 elegantly designed rooms and suites that offer exquisite comfort. Rooms are spacious and bright, with premium bedding and full amenities to help keep you feeling fresh and energized. On floors 3-5, the hotel boasts some 3,300 square meters of meetings and events space across 18 rooms and banquet halls of differing styles and specifications. Set on the 5th floor, the grand ballroom measures 800 square meters with 3.5-5 meters high ceilings and can accommodate up to 600 people. Our Crowne Plaza Meetings Director and events team are prepared to create innovative, tailor-made plans and personalized venue layouts as well as arrange menus prepared by our master chefs that together ensure an engaging time for all your guests. What's more, the hotel's restaurants and recreational facilities will add to your event experience, keeping attendees enthusiastic and inspired.
Overall4 out of 5
Nice location
By Hisham Aly
from Delaware , USA
Refused to recognise my platinum elite status refused to give me access to the lounge.
Posted byGreaterChina
onApril 16, 2025
Dear Hisham Aly,
Thank you for sharing your feedback with us. We truly appreciate your loyalty as a Platinum Elite member of IHG One Rewards.
We’re sorry to hear that your experience didn’t meet your expectations. While we did recognize your elite status during your stay, we regret that we could not upgrade your room due to high occupancy at the time. Regarding lounge access, we understand how important these benefits are, and per IHG One Rewards policy, lounge access is available through room package bookings or rewards redemptions rather than automatically granted with elite tier.
We sincerely value your continued support and hope to welcome you back for a smoother and more enjoyable experience.
Warm regards,
Tony Geerts
General Manager
Thank you for sharing your feedback with us. We truly appreciate your loyalty as a Platinum Elite member of IHG One Rewards.
We’re sorry to hear that your experience didn’t meet your expectations. While we did recognize your elite status during your stay, we regret that we could not upgrade your room due to high occupancy at the time. Regarding lounge access, we understand how important these benefits are, and per IHG One Rewards policy, lounge access is available through room package bookings or rewards redemptions rather than automatically granted with elite tier.
We sincerely value your continued support and hope to welcome you back for a smoother and more enjoyable experience.
Warm regards,
Tony Geerts
General Manager
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Hotel is the ideal place to stay in Shanghai that conveniently located at Jinshajiang Road, which connects with gate of Qilianshan (S) Road Metro Station L13, only 1-minute walking distance to Metro Platform. Sufficient parking lot is the great concept for P+R or you may ride by Metro to any hot spots in the city.
Metro L13 is able to reach MTR City Mall, ECNU Science Park, Western Suburb Business District and Global Harbor Shopping Mall. It could also bring you to Natural History Museum, Nanjing ((W) Road, Huaihai (M) Road, Xintiandi, and Disneyland etc...
Hotel is operating central air conditioning, it is not meeting requirement for health quarantine for visitors form overseas and middle and high risk area from across the country.
Hotel is only 6.3km away from Hongqiao Transportation Hub, free shuttle buses will bring you to Hongqiao Airport Economic Park, Changfeng Ecology Business District & Shanghai Western Suburb Business District on weekday basis. It's also very convenient for you to reach CECIS-Shanghai & NECC by exchange Metro L2. Weekend shuttle will bring you to Metro L2 & Ocean Park
Hotel is conjoined with Jinsha Mat Mall which has Starbucks, McDonald’s, Super Market, Variety of Restaurants, Karaoke and Gele Tang SPA which will fulfill all of your F & B and entertainment requirements. Hotel is equipped with Gym, Great Room and Meeting Room. Free Express Breakfast Buffet will make you a great start of every day.
Overall5 out of 5
Great location Superb services
By Sukanya
from BKK Thailand
The hotel is just at the Mrt line pink. If there's a rain you'll not get wet cause the walking way to hotel is inside the covered area surrounding by the restaurants and a supermarket named Hippo where you can find fresh seafood (alive).However the correct exit of the metro isn't #2 but it is #3, please do correct it on your website. I WOULD REALLY RECOMMEND IT.
Posted byGreaterChina
onApril 16, 2025
Dear Guest,
Thank you so much for taking the time to share your wonderful feedback!
We're glad to hear that you enjoyed your stay and found the hotel convenient. The hotel is located in a prime location, connected to the entrance of Qilian Mountain South Road Station on Metro Line 13, and can be reached within 1 minute walk. Hemei Square, which is connected to the hotel, is equipped with supermarkets, entertainment facilities and a variety of restaurants, making your journey more convenient. We apologise for any confusion regarding the subway exit information, we will make sure to update this information on our website. We are delighted that you would recommend our hotel to others.
Your satisfaction is important to us and we strive to provide a pleasant experience for all our guests.
Welcome back，Sincerely， IHG Social Listening Team
Thank you so much for taking the time to share your wonderful feedback!
We're glad to hear that you enjoyed your stay and found the hotel convenient. The hotel is located in a prime location, connected to the entrance of Qilian Mountain South Road Station on Metro Line 13, and can be reached within 1 minute walk. Hemei Square, which is connected to the hotel, is equipped with supermarkets, entertainment facilities and a variety of restaurants, making your journey more convenient. We apologise for any confusion regarding the subway exit information, we will make sure to update this information on our website. We are delighted that you would recommend our hotel to others.
Your satisfaction is important to us and we strive to provide a pleasant experience for all our guests.
Welcome back，Sincerely， IHG Social Listening Team
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InterContinental Zhuhai is located alongside the picturesque Qinglv South Road of Zhuhai. The Hotel is adjacent to Gongbei/Macau port, Zhuhai rail station and confronting Hong Kong-Zhuhai-Macau Bridge. The hotel offers 324 contemporary guest rooms and suites, each with floor-to-ceiling windows overlooking panoramic sea view or city view. With over 2,000 sq mtr meeting and event space, the hotel delivers True Hospitality and prestigious InterContinental Life to guests from all around the world.
Overall5 out of 5
Exceeding Expectations
By Kelvin
from Hong Kong
This stay is so amazing that I have already make another stay with IC Zhuhai next week.
The staff and food is so amazing.
The view of the HZMB is so stunning and relaxing.
I am so looking forward my stay next week and the reopening of the swimming pool in May.
Just a few points to note is the power outlet inside the room only provide USB type A port while USB Type C is the trend.
The power adapter need to use the three pin instead of two pin as it cannot fit and sit properly with two pins. I found the only one two pin adapter is working at the mini bar
Posted byGreaterChina
onApril 16, 2025
Dear valued guest,
We sincerely appreciate you taking the time to share your feedback with us. Your kind words about our staff, food, and the stunning view have made our day. We're thrilled to hear that your stay was amazing and that you're looking forward to your next visit. Thank you for bringing up the point about the USB ports. We truly value your input and will seriously consider adopting your suggestion. Regarding the power outlets, we would like to inform you that there are both three - pin and two - pin sockets available on the bedside tables in the rooms. Additionally, our hotel provides power adapters. Please don't hesitate to let our hotel staff know if you need one during your stay. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. Once again, thank you for your valuable suggestions. We're eagerly looking forward to welcoming you back soon for another wonderful stay.
Hotel General Manager Jimmy Wang
We sincerely appreciate you taking the time to share your feedback with us. Your kind words about our staff, food, and the stunning view have made our day. We're thrilled to hear that your stay was amazing and that you're looking forward to your next visit. Thank you for bringing up the point about the USB ports. We truly value your input and will seriously consider adopting your suggestion. Regarding the power outlets, we would like to inform you that there are both three - pin and two - pin sockets available on the bedside tables in the rooms. Additionally, our hotel provides power adapters. Please don't hesitate to let our hotel staff know if you need one during your stay. Your feedback is invaluable to us as we continuously strive to improve our services and facilities. Once again, thank you for your valuable suggestions. We're eagerly looking forward to welcoming you back soon for another wonderful stay.
Hotel General Manager Jimmy Wang
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Crowne Plaza Kunming Center, located at the intersection of downtown business district, Qingnian Road and Jinbi Road, adjacent to Panlong River, is in a prime location with convenient transportation: about 26 kilometers away from Kunming Changshui International Airport, 2.3 kilometers away from Kunming Railway Station, 1.5 kilometers away from Hang Lung Plaza, Joy City, Golden Eagle Shopping Plaza and Nanping Street Pedestrian Street, It is within 1km from the subway Dongfeng Square Station (Line 2, Line 3 Interchange station) and Tangzixiang Station (Line 1). A quiet place in the midst of the bustling city, which is the ideal place for you to gather in Kunming "Spring City".
The hotel has 297 deluxe rooms with balconies and suites. The hotel has two feature restaurants. The Grand Ballroom can accommodate 500 people and 4 meeting rooms ranging from 54-128 square metres, and the Grand Ballroom can also be flexibly divided into two meeting venues to meet your different meeting needs.
Overall5 out of 5
Good location
By pwkw
from Hong Kong
Great location, easily reach by metro. Lots of good food around. Staff were helpful. One of the staff from the place where breakfast was served called Mr. Lee Ting wing was very nice and friendly. I would highly recommend this hotel.
Posted byGreaterChina
onApril 16, 2025
Dear guest,Thank you so much for taking the time to share your wonderful experience and for leaving us such a glowing review. We are absolutely thrilled to hear that you had a great stay with us.
We are delighted that you found our hotel's location to be excellent and that it was easily accessible by metro. It's also wonderful to know that you enjoyed the variety of good food options available in the surrounding area.
Our team members are dedicated to providing exceptional service, and we are especially pleased to hear that Mr. Lee Ting wing from the breakfast area stood out with his helpfulness, competence, and friendly attitude. Your kind words about him have been shared with the entire team, and they have been a great source of motivation and inspiration.We truly appreciate your high recommendation of our hotel. It means a great deal to us, and we are honored that you would choose to recommend us to others.We look forward to welcoming you back to our hotel in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
Sincerely,
Lucy Yan
General Manager
We are delighted that you found our hotel's location to be excellent and that it was easily accessible by metro. It's also wonderful to know that you enjoyed the variety of good food options available in the surrounding area.
Our team members are dedicated to providing exceptional service, and we are especially pleased to hear that Mr. Lee Ting wing from the breakfast area stood out with his helpfulness, competence, and friendly attitude. Your kind words about him have been shared with the entire team, and they have been a great source of motivation and inspiration.We truly appreciate your high recommendation of our hotel. It means a great deal to us, and we are honored that you would choose to recommend us to others.We look forward to welcoming you back to our hotel in the future. If there is anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.
Sincerely,
Lucy Yan
General Manager
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As an international luxury hotel, InterContinental Changsha is uniquely designed and landscaped in the heart of the North Star Delta. 396 rooms and suites, 2 pillarless ballrooms, 5 restaurants and bars with a panoramic outlook to the Xiangjiang River makes the hotel an attractive city landmark.
Overall5 out of 5
great location great customer services
By Bobby Sung
from Melbourne
great location great customer services. hotel appreared to be clean and tidy, breakfast experience was great and highly recommended.
Posted byGreaterChina
onApril 16, 2025
Dear guest,
Thank you for choosing our hotel while in Changsha and taking the time to write your review.
I am thrilled that our Colleagues were able to deliver a warm and genuine service with passion and dedication, anticipating your needs and fulfilling your expectations.
I am happy you enjoyed our clean environment and our breakfast. I will ensure to speak with the Culinary and F&B team to let them know about your comments.
Looking forward to welcoming you back when your travel takes you to Changsha.
Sincerely,
Aref Sayegh
General Manager
Aref Sayegh
General Manager
0points
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Crowne Plaza Foshan is located in the heart of downtown Foshan. Local attractions such as the Ancestral Temple, Lingnan Tiandi, Liangs Garden, and Cantonese Opera Museum are all within easy reach of the hotel. Crowne Plaza Foshan is only a 20-minute drive from both Guangzhou SouthRailway Station and GlCEC, a one-hour drive from Guangzhou Baiyun International Airport.
The Friendship Court, Pavilion Court, and Food Street, which are famous for their Cantonese cuisine heritage and innovative products, won two awards from the Bureau of Commerce. The Nagasaki House and the Atrium Coffee Shop buffet under the canopy make it easy to explore the colorful Lingnan culture and enjoy wonderful gourmet.
Making business travel work by bringing humanity to business travel. Traveling while working remotely fueled the growth of blended travel. Crowne Plaza Foshan is uniquely designed to accommodate. We are creating our iconic service in our name, expressing ourselves, and daring to connect with our guests.
Overall2 out of 5
Good Value and Bad Service
By aben
from Shenzhen, China
The hotel offers decent value for money, but its shortcomings are glaring. The facilities are outdated, and there's a persistent musty smell in the corridors. The service was bad. I arrived at the executive lounge at 7 p.m., the food was mostly empty. The lounge was severely understaffed, with only one attendant who was clearly overwhelmed. During breakfast, although a members-only area was designated, the staff neither proactively seated guests nor informed us about membership benefits. When I inquired, the manager Ms Peng outright lied about these privileges and had a very hostile attitude. Overall, it was a very poor experience.
Posted byGreaterChina
onApril 16, 2025
Dear guest, thank you for taking the time to share your stay in Crowne Plaza Foshan with us. We are sorry to hear that your experience during your stay did not meet your expectations, please allow our guest service team to sincerely apologize. We will further enhance the training of our staff's service skills and strengthen their service awareness. If you need any help or advice, please feel free to contact us. We will be happy to serve you and look forward to bringing you a pleasant stay again. General Manager David Feng
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