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- Last review commentFebruary 8, 2025
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Crowne Plaza Hotels & Resorts West Hanoi
Crowne Plaza West Hanoi, the first Crowne Plaza of IHG in Vietnam, is situated in Hanoi s new Business District, just steps away to My Dinh National Stadium, a few minutes driving to the National Convention Center, Hanoi Museum, office buildings, shopping malls and convenient travel to Noi Bai International Airport (about 30 minutes). The hotel boasts 393 spacious guestrooms including 40 Suites. Our Suites and Club rooms have access to Club Lounge, featuring private check-in/check-out, a well-equipped business center and daily complimentary afternoon tea, evening cocktail. Make your stay productive and connected with our signature Sleep Advantage Program, dedicated Quiet Zone, strong Wifi and the largest 5-star Relaxation & Spa area in town. The conference floor holds 10 pillar-less meeting rooms with an extensive foyer area full of natural daylight. Our dedicated Crowne Plaza Meetings team takes pride in 2-hour response guarantee on any proposal s requests. After a long day, treat yourself a fresh meal in one of our 3 restaurants. Lackah, an all-day dining restaurant with an open kitchen and an overlook to the Courtyard by the Pool. Little Korea, a cozy restaurant for authentic Korean dining experience. And Barista, a one-stop shop for social meet. When you are ready to unwind, enjoy a dip in our outdoor pool or find your best fit in 24/7 Health Club.
Overall
4 out of 5
Comfortable stay
By Uppi
from Hong Kong
Short but comfortable stay. Friendly staff and a good dinner buffet
Posted byAMEA
onFebruary 21, 2017
Dear 'Uppi'
Thank you for your valuable feedback. I am so glad to learn that you had an enjoyable stay with us and you also had an excellent dinner at our Lackah restaurant.
I truly hope that your travels will bring you back to Hanoi someday where we can have you with us again!
I truly hope that your travels will bring you back to Hanoi someday where we can have you with us again!
Sincerely,
Trang Doan, E-Commerce Executive
0points
0of 0voted this comment as helpful.
Holiday Inn ChiangMai
A family-friendly Chiang Mai hotel on the banks of the Ping River with restaurants, bars, meeting rooms and wedding venues, perfect for both business and leisure travelers. Holiday Inn Chiangmai offers 526 spacious guestrooms and suites featuring stunning city, mountain as well as riverside views. Catering to local and international palates, guests can enjoy the hotel s two family-friendly dining outlets, where kids stay and eat for free. Unwind with refreshing drinks, delectable finger food and river views at the hotel s lively bar, or relax under the sun as you sip on cocktails at the hotel s pool bar. The hotel has various facilities including a swimming pool, a fitness centre, saunas and steam rooms, while those looking to host their events can enjoy the hotel s diverse indoor and outdoor spaces that can accommodate up to 1,000 guests. A mere 10-minute drive from Chiang Mai International Airport, the hotel is conveniently located near to popular attractions, including Wat Chedi Luang and Wat Buppharam. Guests can enjoy complimentary shuttle services to the famous Chiang Mai Night Bazaar and Chiang Mai s Weekend Walking Streets
Overall5 out of 5
ホテル従業員の質の高さ
By アルバトロス
from 広島
接客係、特にレストラン、バーの方の言葉使いが笑顔をたやさず素晴らしかった。
お客様に楽しんで帰って貰いたいとの気持ちが伝わりました。
お客様に楽しんで帰って貰いたいとの気持ちが伝わりました。
Posted byAMEA
onFebruary 21, 2017
Dear Valued Guest,
Thank you for sharing your stay experience with us.
Our aim is to ensure our hotel offers consistently high standards of service and facilities. As an IHG® Rewards Club member, we truly appreciate your feedback. We are pleased to hear you enjoyed your stay with us and glad you had an excellent service, liked our concierge and restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience and we hope to get the opportunity of welcoming you soon here at Holiday Inn Chiangmai.
Yours sincerely,
Stella Jacobs
General Manager
General Manager
0points
0of 0voted this comment as helpful.
Nestled at the southernmost point of Japan’s Okinawa region, ANA InterContinental Ishigaki Resort is a haven of natural beauty. Boasting endless horizons of azure water, our luxury resort offers direct access to Maesato Beach, while indoor and outdoor pools mean you can swim all year round. Our restaurants serve delicious Japanese and global dishes, and our spacious Maesato Ballroom is ideal for conferences and banquets.
Overall5 out of 5
石垣島ホテルは、いいね。
By 飛ぶ蔵は、いずこに？
from 御徒町
レストランで宮良さんの焼いてくれた石垣牛の味は、忘れられません、料金が少し高いかなとも思いましたが、良い思い出になりました、また、行きます。
Posted byAMEA
onFebruary 21, 2017
飛ぶ蔵は、いずこに？様
この度はANAインターコンチネンタル石垣リゾートをご利用頂き、誠にありがとうございます。またご感想をお寄せ頂き、重ねて御礼申し上げます。
島を訪れたからこそ味わうことができる食材をご堪能頂くことができ、大変嬉しく存じます。またスタッフへの温かいお言葉を頂戴し、光栄に存じます。
今後もお越し頂くお客様に、記憶に残る豊かな時間をお過ごし頂けますようスタッフ一同、サービスの向上に努めて参ります。
どうぞ次の機会もANAインターコンチネンタル石垣リゾートをご利用頂けますよう、心よりお願い申し上げます。
末筆ではございますが、飛ぶ蔵は、いずこに？様のご健康とご多幸を南の島よりお祈り申し上げます。
総支配人 柳島 司
この度はANAインターコンチネンタル石垣リゾートをご利用頂き、誠にありがとうございます。またご感想をお寄せ頂き、重ねて御礼申し上げます。
島を訪れたからこそ味わうことができる食材をご堪能頂くことができ、大変嬉しく存じます。またスタッフへの温かいお言葉を頂戴し、光栄に存じます。
今後もお越し頂くお客様に、記憶に残る豊かな時間をお過ごし頂けますようスタッフ一同、サービスの向上に努めて参ります。
どうぞ次の機会もANAインターコンチネンタル石垣リゾートをご利用頂けますよう、心よりお願い申し上げます。
末筆ではございますが、飛ぶ蔵は、いずこに？様のご健康とご多幸を南の島よりお祈り申し上げます。
総支配人 柳島 司
0points
0of 0voted this comment as helpful.
Stay at the elegant ANA Crowne Plaza Hiroshima for a wide choice of cuisine and English language service in the heart of Hiroshima.
ANA Crowne Plaza Hiroshima is in Hiroshima's commercial district, just five minutes’ walk from Hiroshima Peace Memorial Park. Ask the bilingual Front Desk staff in the marble floored lobby about our restaurant and bar options, with a delicious a la carte menu and stunning views across the city. You can energize with our 24-hour available fitness center (No charge).
Facing the Fukuromachi street car stop on Peace Boulevard, ANA Crowne Plaza Hiroshima is a 10 minute taxi ride or 20 minute tram journey from JR Hiroshima station, with shuttle buses to Hiroshima Airport taking 60 minutes. We're a short walk from the banks of the Motoyasugawa River and A-Bomb Dome.
Locals have long been heading to the hotel's five restaurants on special occasions for outstanding Japanese, Chinese and Teppanyaki. Our 1st-floor Fruitier restaurant serves up an expansive breakfast buffet with something to suit all palates.
ANA Crowne Plaza Hiroshima has 14 meeting and banquet rooms for conferences and celebrations for 10 to 1,200 people. Our dedicated Crowne Events Director will advise you at every stage of the planning process and is devoted to making your event a success.
Overall5 out of 5
Recognition and upgrade
By Keiko
from CT
I stay at ANA Crowne Plaza Hotel Hiroshima in Feb. for at least seven days in the past six years. I am a member of IHG Rewards Club. I hope that you will try to welcome as a member and I will receive a small welcome token when checking in.
Posted byAMEA
onFebruary 21, 2017
Thank you for choosing to stay with us and for sharing your feedback.
We also appreciate for your advice, and we share it the relevant departments internally in order to rectify the shortcomings.
We hope to have the opportunity to welcome you back in the future.
We also appreciate for your advice, and we share it the relevant departments internally in order to rectify the shortcomings.
We hope to have the opportunity to welcome you back in the future.
Yours Sincerely,
0points
0of 0voted this comment as helpful.
Stay at the elegant ANA Crowne Plaza Hiroshima for a wide choice of cuisine and English language service in the heart of Hiroshima.
ANA Crowne Plaza Hiroshima is in Hiroshima's commercial district, just five minutes’ walk from Hiroshima Peace Memorial Park. Ask the bilingual Front Desk staff in the marble floored lobby about our restaurant and bar options, with a delicious a la carte menu and stunning views across the city. You can energize with our 24-hour available fitness center (No charge).
Facing the Fukuromachi street car stop on Peace Boulevard, ANA Crowne Plaza Hiroshima is a 10 minute taxi ride or 20 minute tram journey from JR Hiroshima station, with shuttle buses to Hiroshima Airport taking 60 minutes. We're a short walk from the banks of the Motoyasugawa River and A-Bomb Dome.
Locals have long been heading to the hotel's five restaurants on special occasions for outstanding Japanese, Chinese and Teppanyaki. Our 1st-floor Fruitier restaurant serves up an expansive breakfast buffet with something to suit all palates.
ANA Crowne Plaza Hiroshima has 14 meeting and banquet rooms for conferences and celebrations for 10 to 1,200 people. Our dedicated Crowne Events Director will advise you at every stage of the planning process and is devoted to making your event a success.
Overall5 out of 5
快適なお部屋
By まるる0402
from 東京
実家への帰省の際に利用させて頂きました。早めに着い荷物を預けようとしたら、お部屋の準備が可能との嬉しいお話。あわせて有償クラブルームへのあっぷも提案され、思わずお受けしました。お部屋は最上階ということで景色が良く、非常に清潔に保たれており、快適に過ごせました。今回は時間の都合でアフタヌーンティーやカクテルタイムをスルーしてしまいましたが、次回はこちらも経験したいです。
Posted byAMEA
onFebruary 21, 2017
この度はANAクラウンプラザホテル広島をご利用賜りまして、誠にありがとうございます。
また、沢山のお褒めのお言葉を頂戴いたしましたこと、心から感謝申し上げます。
お客様に心地良く感じていただけるご滞在を提供出来ましたこと、本当に嬉しく思います。
お客様のこのお気持ちを裏切らぬよう、更なるサービスの向上に努め、お客様にいつでも気持ちよく弊ホテルをご利用いただけるよう精進して参ります。
引き続き、ANAクラウンプラザホテル広島をご愛顧賜りますよう、謹んでお願い申し上げます。
また、沢山のお褒めのお言葉を頂戴いたしましたこと、心から感謝申し上げます。
お客様に心地良く感じていただけるご滞在を提供出来ましたこと、本当に嬉しく思います。
お客様のこのお気持ちを裏切らぬよう、更なるサービスの向上に努め、お客様にいつでも気持ちよく弊ホテルをご利用いただけるよう精進して参ります。
引き続き、ANAクラウンプラザホテル広島をご愛顧賜りますよう、謹んでお願い申し上げます。
0points
0of 0voted this comment as helpful.
Crowne Plaza Hotels & Resorts Bengaluru Electronic
Welcome to the Crowne Plaza Bengaluru Electronics City Located strategically in the technology hub of the city, the Crowne Plaza Bengaluru offers sophistication, connectivity and comfort to all our guests. Our private transfer service will bring you safely from the Kempegowda International Airport to our hotel, that is located next to leading companies like Infosys, Wipro, TCS, HCL, 3M, Tech Mahindra, Siemens and HP to name a few. Experience efficient service at Crowne Plaza Bengaluru from the time you arrive, through the hotel s multiple restaurants and bars. Slip into a relaxed evening at the Connexions Bar with some fine wines from across the world. Discuss business or entertain a dear one over authentic Italian food at our award winning restaurant, Aloro . Enjoy varied cuisines from breakfast through to dinner buffets at our all day bistro, 24@43 . Enjoy some of the best culinary delights from across the continent, at our Pan Asian restaurant The East . Unwind at our in house pub, The Terminus , over great food, drinks and entertainment, every day of the week. Our outdoor infinity pool is a great place to soak in the warm Indian sun and the SPA pampers like no other. The hotel also offers great banquet spaces and venues for outdoor events in a picturesque setting of its lavish lawns.
Overall5 out of 5
Stay in Bangalaru
By CGIguy
from NY
Stay here for business every few months. Great hotel and staff.
Posted byAMEA
onFebruary 21, 2017
Dear Guest,
Thank you for taking time to share your feedback with us. I am delighted to note that you enjoyed your stay and really appreciate your compliments on our hospitality. It’s the team that makes our hotel special. I have shared your compliments with the entire team. It has been a great source of inspiration for all of us.
Thank you so much once again for your compliments, the team and I look forward to your return.
Best Regards,
Raghu Nair
Executive Assistant Manager
Executive Assistant Manager
0points
0of 0voted this comment as helpful.
Crowne Plaza Hotels & Resorts West Hanoi
Crowne Plaza West Hanoi, the first Crowne Plaza of IHG in Vietnam, is situated in Hanoi s new Business District, just steps away to My Dinh National Stadium, a few minutes driving to the National Convention Center, Hanoi Museum, office buildings, shopping malls and convenient travel to Noi Bai International Airport (about 30 minutes). The hotel boasts 393 spacious guestrooms including 40 Suites. Our Suites and Club rooms have access to Club Lounge, featuring private check-in/check-out, a well-equipped business center and daily complimentary afternoon tea, evening cocktail. Make your stay productive and connected with our signature Sleep Advantage Program, dedicated Quiet Zone, strong Wifi and the largest 5-star Relaxation & Spa area in town. The conference floor holds 10 pillar-less meeting rooms with an extensive foyer area full of natural daylight. Our dedicated Crowne Plaza Meetings team takes pride in 2-hour response guarantee on any proposal s requests. After a long day, treat yourself a fresh meal in one of our 3 restaurants. Lackah, an all-day dining restaurant with an open kitchen and an overlook to the Courtyard by the Pool. Little Korea, a cozy restaurant for authentic Korean dining experience. And Barista, a one-stop shop for social meet. When you are ready to unwind, enjoy a dip in our outdoor pool or find your best fit in 24/7 Health Club.
Overall3 out of 5
Value for money?
By Bill
from Singapore
For that kind of rate, one would expect a better service. Only a few areas needs improvement such as attentiveness from Housekeeping to Ensure laundry are returned promptly, water bottles and tissue papers refilled without having to be reminded...
Posted byAMEA
onFebruary 21, 2017
Dear 'Bill'
Thank you so much for your review of our hotel. First of all, we appreciate your loyalty as an Spire Elite IHG® Rewards Club member and your feedback is indeed valuable to us.
Please accept our deepest apologies for your experience during your stay. Kindly rest assured that we have conducted a full investigation with the operations team to prevent such situation from recurring again.
Please accept our deepest apologies for your experience during your stay. Kindly rest assured that we have conducted a full investigation with the operations team to prevent such situation from recurring again.
At Crowne Plaza West Hanoi, we pride ourselves on providing our guests with very high standards and the team and I are disappointed that we did not meet these standards during your stay.
Once again, I sincerely apologize for the inconvenience caused and I look forward to the opportunity to welcoming you back to Crowne Plaza West Hanoi in the future to demonstrate to you that your experience was very much exceptional to the rule. Should you require any further assistance or information, please contact me at thutrang.doan@crowneplazawesthanoi.com
Best regards,
Trang Doan, E-Commerce Executve
Trang Doan, E-Commerce Executve
0points
0of 0voted this comment as helpful.
The InterContinental Yokohama Grand soars magnificently above the transformed city centre like a sleek yacht under sail. You will find a host of attractions close to the hotel, including Yokohama Cosmo World, Motomachi, a famous Yokohama shopping street, and Yamashita Park. The Yokohama Cup Noodle Museum is just a five minute walk away. You'll find that this iconic hotel in Yokohama caters to your every need and features a fitness centre, tranquil spa, lounge bar, and five exquisite restaurants.
Overall5 out of 5
すばらしい景色
By cob32
クラブラウンジや部屋の窓からは，東京湾とみなとみらいの景色をみることができ，すばらしい眺望でした。青を基調としたホテルの内装もみなとみらいらしくて良かったと思います。
Posted byAMEA
onFebruary 21, 2017
この度は、ヨコハマ グランド インターコンチネンタル ホテルをご利用いただきまして、誠にありがとうございます。
２８階のクラブラウンジ、またお部屋からの眺望をお楽しみいただけたとのこと、嬉しく拝読しました。
今後もお客様のご滞在が快適なものとなるよう、スタッフ一同精進して参りますので、引き続きのご愛顧を賜りますよう
よろしくお願い申し上げます。
２８階のクラブラウンジ、またお部屋からの眺望をお楽しみいただけたとのこと、嬉しく拝読しました。
今後もお客様のご滞在が快適なものとなるよう、スタッフ一同精進して参りますので、引き続きのご愛顧を賜りますよう
よろしくお願い申し上げます。
またのご利用をお待ち申し上げております。
宿泊担当支配人
ヨコハマ グランド インターコンチネンタル ホテル
ヨコハマ グランド インターコンチネンタル ホテル
0points
0of 0voted this comment as helpful.
Crowne Plaza Hotels & Resorts Bengaluru Electronic
Welcome to the Crowne Plaza Bengaluru Electronics City Located strategically in the technology hub of the city, the Crowne Plaza Bengaluru offers sophistication, connectivity and comfort to all our guests. Our private transfer service will bring you safely from the Kempegowda International Airport to our hotel, that is located next to leading companies like Infosys, Wipro, TCS, HCL, 3M, Tech Mahindra, Siemens and HP to name a few. Experience efficient service at Crowne Plaza Bengaluru from the time you arrive, through the hotel s multiple restaurants and bars. Slip into a relaxed evening at the Connexions Bar with some fine wines from across the world. Discuss business or entertain a dear one over authentic Italian food at our award winning restaurant, Aloro . Enjoy varied cuisines from breakfast through to dinner buffets at our all day bistro, 24@43 . Enjoy some of the best culinary delights from across the continent, at our Pan Asian restaurant The East . Unwind at our in house pub, The Terminus , over great food, drinks and entertainment, every day of the week. Our outdoor infinity pool is a great place to soak in the warm Indian sun and the SPA pampers like no other. The hotel also offers great banquet spaces and venues for outdoor events in a picturesque setting of its lavish lawns.
Overall3 out of 5
Bus travel
By fswfwsfwf
Good sleep, restaurant was lacking and staff could be more helpful.
Posted byAMEA
onFebruary 21, 2017
Dear Guest,
Greetings from Crowne Plaza and thank you for your feedback.
I am distressed to learn that we did not meet your expectations. Please do accept my sincere and heartfelt apology for this experience that you had with us.
I believe my colleague Terrance has reached out to you already. Hoping you will give us an opportunity to serve you again
Best Regards,
Raghu Nair
Executive Assistant Manager
Executive Assistant Manager
0points
0of 0voted this comment as helpful.
The InterContinental Yokohama Grand soars magnificently above the transformed city centre like a sleek yacht under sail. You will find a host of attractions close to the hotel, including Yokohama Cosmo World, Motomachi, a famous Yokohama shopping street, and Yamashita Park. The Yokohama Cup Noodle Museum is just a five minute walk away. You'll find that this iconic hotel in Yokohama caters to your every need and features a fitness centre, tranquil spa, lounge bar, and five exquisite restaurants.
Overall5 out of 5
服务一流
By ligangcapricorn
from Shanghai
The place is quit and nice and most of the services are really good.
Location near the shopping mall and the airport
Free WiFi
Clean facility
Nice staff
Free WiFi
Clean facility
Nice staff
Posted byAMEA
onFebruary 21, 2017
Dear Capricorn,
Thank you very much for staying with us at InterContinental Yokohama Grand and taking the time to deliver your feedback to us.
We are very pleased to hear that you were satisfied with our services and the location.
We look forward to welcoming you back in the near future.
We are very pleased to hear that you were satisfied with our services and the location.
We look forward to welcoming you back in the near future.
Guest Experience Manager
InterContinental Yokohama Grand
InterContinental Yokohama Grand
0points
0of 0voted this comment as helpful.
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